Room Service Server - Niagara Falls, ON 23124 https://inntrack.snaphire.com/job?jobmc=23124GOOGLE https://inntrack.snaphire.com/job?jobmc=23124GOOGLE
Careers at Hilton Niagara Falls/Fallsview Hotel and Suites Hilton Niagara Falls/Fallsview Hotel and Suites
Salary:

Location: Niagara Falls, ON CAN

Type of employment : FULL_TIME

Industry: Hospitality
Department: Food & Beverage
Career Level:
Work Hours: Full-time

Date Posted: 14 Aug 2019

Valid Through: 09 Sep 2019 09:05

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected.

If you understand the importance of upholding a brand reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

What will I be doing?

The Room Service Server will ensure that their items, such as trays, linens and silverware, etc. are stocked and set-up at the beginning of each shift. Specific dining and Room Service guidelines must be adhered to at all times including providing exceptional level of service to the Guest. Room Service Servers are responsible for dealing with all Guests in a calm and professional manner, fulfilling all orders and requests while having the ability to multi-task and work at a fast-pace. This Team Member will ensure that all Guests feel cared for, valued and respected, while being responsible for their station and work areas throughout their shift, as well as any other duties assigned by their Supervisor/Manager.

 What are we looking for?

A Room Service Server serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. We look for demonstration of these values:

H Hospitality - We're passionate about delivering exceptional guest experiences
I  Integrity - We do the right thing, all the time
L Leadership - We're leaders in our industry and in our communities
T Teamwork - We're team players in everything we do
O Ownership - We're the owners of our actions and decisions
N Now - We operate with a sense of urgency and discipline

Experience

  • Experience as a Room Service Server is an asset


Skills

  • Strong Guest service skills
  • Superb communication and interpersonal skills
  • Positive and professional attitude
  • Highly motivated
  • Excellent problem solving skills

 

Requirements

  • Ability to work well under pressure in a high volume business
  • Ability to work well within a team and individually
  • Smart Serve required
  • Required to provide a certificate proving completion of the Health and Safety Awareness Training for Workers (e-course provided by the Ministry of Labour)

Physical Demands

  • Must be available to work a variety of shifts
  • Must be able to lift and carry 10kg
  • Must be able to stand and walk for extended periods of time

 

This job posting is not exclusive or exhaustive list of all job functions that a Room Service Server will be asked to perform from time to time. This list is only a sample; a Room Service Server may be required to perform other duties.

Hospitality Fallsview Holdings Inc. is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code. Hospitality Fallsview Holdings Inc. will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Room Service Server - Niagara Falls, ON

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected.

If you understand the importance of upholding a brand reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

What will I be doing?

The Room Service Server will ensure that their items, such as trays, linens and silverware, etc. are stocked and set-up at the beginning of each shift. Specific dining and Room Service guidelines must be adhered to at all times including providing exceptional level of service to the Guest. Room Service Servers are responsible for dealing with all Guests in a calm and professional manner, fulfilling all orders and requests while having the ability to multi-task and work at a fast-pace. This Team Member will ensure that all Guests feel cared for, valued and respected, while being responsible for their station and work areas throughout their shift, as well as any other duties assigned by their Supervisor/Manager.

 What are we looking for?

A Room Service Server serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. We look for demonstration of these values:

H Hospitality - We're passionate about delivering exceptional guest experiences
I  Integrity - We do the right thing, all the time
L Leadership - We're leaders in our industry and in our communities
T Teamwork - We're team players in everything we do
O Ownership - We're the owners of our actions and decisions
N Now - We operate with a sense of urgency and discipline

Experience

  • Experience as a Room Service Server is an asset


Skills

  • Strong Guest service skills
  • Superb communication and interpersonal skills
  • Positive and professional attitude
  • Highly motivated
  • Excellent problem solving skills

 

Requirements

  • Ability to work well under pressure in a high volume business
  • Ability to work well within a team and individually
  • Smart Serve required
  • Required to provide a certificate proving completion of the Health and Safety Awareness Training for Workers (e-course provided by the Ministry of Labour)

Physical Demands

  • Must be available to work a variety of shifts
  • Must be able to lift and carry 10kg
  • Must be able to stand and walk for extended periods of time

 

This job posting is not exclusive or exhaustive list of all job functions that a Room Service Server will be asked to perform from time to time. This list is only a sample; a Room Service Server may be required to perform other duties.

Hospitality Fallsview Holdings Inc. is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code. Hospitality Fallsview Holdings Inc. will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Job Details

Reference # 23124
Posted on 14 Aug 2019
Closes on 09 Sep 2019 09:05
Property name The Hilton Hotel and Suites Fallsview
Location(s) Niagara Falls, ON
City Name
Department Food & Beverage
Career level
Hours/Status Full-time
Pay range ($low)
Pay range ($high)
Bonuses
Benefits
More details (document)
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