Spa- Nail Technician - Lincolnshire, IL 28585 https://inntrack.snaphire.com/job?jobmc=28585GOOGLE https://inntrack.snaphire.com/job?jobmc=28585GOOGLE
Careers at Lincolnshire Marriott Resort Lincolnshire Marriott Resort
Salary:

Location: Lincolnshire, IL

Type of employment : OTHER

Industry: Hospitality
Department: Rooms
Career Level: Experienced
Work Hours: Part-time (Benefited)

Date Posted: 07 Sep 2018

Valid Through: 07 Oct 2018 06:15

Job Purpose: 

Greets all guests in a professional and courteous manner and provides accurate and timely information and therapies. Performs assigned cosmetology therapies on guests utilizing various modalities and assuring the enjoyment and satisfaction of spa guests.   Direct all efforts toward guest satisfaction, the achievement and maintenance of all the spa standards and profit maximization.

 

Job Responsibilities: 

  1. Greet, register, and assign rooms to guests.  Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.
  2. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
  3. Keep records of room availability and guests' accounts.  May make, confirm and cancel reservations for guests.
  4. Compute bill, collects payment and makes change for guests.  May post charges such as room, food, liquor or telephone by hand or machine.
  5. Date-stamp, sort and rack incoming mail and messages.  Transmit and receive messages using equipment such as telephone, fax and switchboard.
  6. Understand and enforce the hotel company credit policies.  Account for all cash and makes deposits in accordance with hotel and company policies.
  7. Take the initiative to greet guests in a friendly and warm manner.
  8. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees.
  9. May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.

Other duties as assigned.

Job Skills: 

    • Performs consultation, therapy analysis and verbal communication with every guest seeking nail services. Solicits information regarding medical conditions that may be impacted by therapy.
    • Performs all services for which training has been received in the allotted time period.
    • Maintains treatment room in prescribed sanitary condition.
    • Promotes and sells spa retail merchandise
    • Maintains therapies within the state guidelines of the Nail Technician license. Performs nail services to coincide with protocols. Therapies include manicures, pedicures, waxing, cuticle and callous care. Perform therapy on all guests regardless of age, (4yrs and older), gender or ethnicity.
    • Sanitizes all areas of treatment room to protocol including all instruments, tools, appliances used for therapies.
    • Fresh linens are to be used for every guest.
    • Maintains fully stocked therapy rooms.
    • Maintains a friendly, cheerful and courteous demeanor at all times.
    • Maintains good customer relations by answering questions and taking care of customer concerns in a timely and knowledgeable manner.
    • Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Respond to guest inquiries regarding spa reservations, therapy descriptions, and guest concerns in a timely and knowledgeable manner.

Job Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

HS Diploma or equivalent.

Experience

Minimum 3 months hospitality, general office, accounts receivable or customer service experience.

Licenses/Certifications

High school diploma or GED.  Certification from college, technical school or accredited facility in Nail Services; and three to six months related experience and/or training

Spa- Nail Technician - Lincolnshire, IL

Job Purpose: 

Greets all guests in a professional and courteous manner and provides accurate and timely information and therapies. Performs assigned cosmetology therapies on guests utilizing various modalities and assuring the enjoyment and satisfaction of spa guests.   Direct all efforts toward guest satisfaction, the achievement and maintenance of all the spa standards and profit maximization.

 

Job Responsibilities: 

  1. Greet, register, and assign rooms to guests.  Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.
  2. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
  3. Keep records of room availability and guests' accounts.  May make, confirm and cancel reservations for guests.
  4. Compute bill, collects payment and makes change for guests.  May post charges such as room, food, liquor or telephone by hand or machine.
  5. Date-stamp, sort and rack incoming mail and messages.  Transmit and receive messages using equipment such as telephone, fax and switchboard.
  6. Understand and enforce the hotel company credit policies.  Account for all cash and makes deposits in accordance with hotel and company policies.
  7. Take the initiative to greet guests in a friendly and warm manner.
  8. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees.
  9. May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.

Other duties as assigned.

Job Skills: 

    • Performs consultation, therapy analysis and verbal communication with every guest seeking nail services. Solicits information regarding medical conditions that may be impacted by therapy.
    • Performs all services for which training has been received in the allotted time period.
    • Maintains treatment room in prescribed sanitary condition.
    • Promotes and sells spa retail merchandise
    • Maintains therapies within the state guidelines of the Nail Technician license. Performs nail services to coincide with protocols. Therapies include manicures, pedicures, waxing, cuticle and callous care. Perform therapy on all guests regardless of age, (4yrs and older), gender or ethnicity.
    • Sanitizes all areas of treatment room to protocol including all instruments, tools, appliances used for therapies.
    • Fresh linens are to be used for every guest.
    • Maintains fully stocked therapy rooms.
    • Maintains a friendly, cheerful and courteous demeanor at all times.
    • Maintains good customer relations by answering questions and taking care of customer concerns in a timely and knowledgeable manner.
    • Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Respond to guest inquiries regarding spa reservations, therapy descriptions, and guest concerns in a timely and knowledgeable manner.

Job Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

HS Diploma or equivalent.

Experience

Minimum 3 months hospitality, general office, accounts receivable or customer service experience.

Licenses/Certifications

High school diploma or GED.  Certification from college, technical school or accredited facility in Nail Services; and three to six months related experience and/or training

Job Details

Reference # 28585
Posted on 07 Sep 2018
Closes on 07 Oct 2018 06:15
Property name
Location(s) Lincolnshire, IL
City Name
Department Rooms
Career level Experienced
Hours/Status Part-time (Benefited)
Pay range ($low)
Pay range ($high)
Bonuses
Benefits
More details (document)
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