Room Service - Albany, NY 28718 https://inntrack.snaphire.com/job?jobmc=28718GOOGLE https://inntrack.snaphire.com/job?jobmc=28718GOOGLE
Careers at Hilton Hotel Albany NY Hilton Hotel Albany NY
Salary: YEAR USD

Location: Albany, NY USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Food & Beverage
Career Level:
Work Hours: Part-time (Non-benefited)

Date Posted: 04 Mar 2019

Valid Through: 03 Apr 2019 14:13

The Food and Beverage attendant is responsible for ensuring a positive experience for our guests by answering calls to take orders and delivering food and drinks to guests in a safe and efficient manner in compliance with all policies, procedures, Hilton standards, and federal, state, and local regulations.                    

 Duties & Responsibilities:

The room service attendant will:

  • Answer phone calls to respond to questions and take orders.
  • Prepare, deliver and serve orders to guests.
  • Follows up with guest if there is a delay in delivery.
  • Process guest checks and collect payments.
  • Ensures proper cash handling procedures are followed.
  • Checks with guests to ensure their food and beverage are too standard.
  • Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.
  • Sets trays in accordance with serving standards.
  • Collects trays from hallways and returns them to the kitchen.
  • Clears trays and brings dishes to dish machine to be cleaned.
  • Ensures work area is clean and organized.
  • Completes all side work assigned by supervisor.
  • Deliver amenities to guest rooms.
  • Maintains confidentiality of all guests.
  • Stocks all utensils, equipment, and material required.

Required Qualifications:

  • Be able to communicate.
  • Be friendly, outgoing, and courteous, even under pressure.
  • Good communication skills including verbal and written communication.
  • Positive attitude.

Preferred Qualifications:

  • TiPS, ServSafe, or other relevant alcoholic beverage consumption training.
  • Prior experience working in room service, as a food server, or other role responsible for taking orders over a phone.

Room Service - Albany, NY

The Food and Beverage attendant is responsible for ensuring a positive experience for our guests by answering calls to take orders and delivering food and drinks to guests in a safe and efficient manner in compliance with all policies, procedures, Hilton standards, and federal, state, and local regulations.                    

 Duties & Responsibilities:

The room service attendant will:

  • Answer phone calls to respond to questions and take orders.
  • Prepare, deliver and serve orders to guests.
  • Follows up with guest if there is a delay in delivery.
  • Process guest checks and collect payments.
  • Ensures proper cash handling procedures are followed.
  • Checks with guests to ensure their food and beverage are too standard.
  • Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.
  • Sets trays in accordance with serving standards.
  • Collects trays from hallways and returns them to the kitchen.
  • Clears trays and brings dishes to dish machine to be cleaned.
  • Ensures work area is clean and organized.
  • Completes all side work assigned by supervisor.
  • Deliver amenities to guest rooms.
  • Maintains confidentiality of all guests.
  • Stocks all utensils, equipment, and material required.

Required Qualifications:

  • Be able to communicate.
  • Be friendly, outgoing, and courteous, even under pressure.
  • Good communication skills including verbal and written communication.
  • Positive attitude.

Preferred Qualifications:

  • TiPS, ServSafe, or other relevant alcoholic beverage consumption training.
  • Prior experience working in room service, as a food server, or other role responsible for taking orders over a phone.

Job Details

Reference # 28718
Posted on 04 Mar 2019
Closes on 03 Apr 2019 14:13
Property name
Location(s) Albany, NY
City Name
Department Food & Beverage
Career level
Hours/Status Part-time (Non-benefited)
Pay range ($low)
Pay range ($high)
Bonuses
Benefits
More details (document)
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