Rooms Attendant - Fredericton, NB 32437 https://inntrack.snaphire.com/job?jobmc=32437GOOGLE https://inntrack.snaphire.com/job?jobmc=32437GOOGLE
Careers at Hilton Garden Inn Fredericton Hilton Garden Inn Fredericton
Salary: YEAR CAD

Location: Fredericton, NB CAN

Type of employment : FULL_TIME

Industry: Hospitality
Department: Rooms
Career Level: Entry
Work Hours: Full-time

Date Posted: 04 Sep 2018

Valid Through: 04 Oct 2018 10:24

Department:            Housekeeping

Reports To:              Executive Housekeeper

 

Position Summary: Under the supervision of the Executive Housekeeper, performs   daily cleaning of guest rooms in accordance with hotel cleanliness standards, policies and procedures.

Areas of Accountability:

  • Work closely with Guest Services Department to ensure guest satisfaction and consistency in Guest Service.
  • Promptly and efficiently carry out all guest requests
  • Maintain a professional manner with all hotel guests and employees
  • Maintain guest/ associate confidentiality.
  • Address guest concerns in a positive and helpful manner and take prompt, corrective action where necessary
  • Performs daily cleaning of assigned guest rooms and corridors to hotel standards. All Room Attendants are assigned approximately 15 guest rooms to clean per shift.
  • Ensure adequate linen and guest supplies are stocked on cart, the storage area is cleaned daily and that all equipment used is in good working conditions before commencing daily duties
  • Clean and stage all assigned rooms in a timely manner and report "clean" to Department Leadership
  • Collect dirty laundry and store in appropriate area for pick up according to departmental procedures outlined during training.                                           
  • Checks climate contracts including lights and temperature, and reports broken items to maintenance immediately
  • Inspects rooms and public areas for cleanliness
  • Ensures safety of Guests/associates and the safe handling of all cleaning products.
  • Follow up on any unusual occurrences, damage or theft promptly and report to the Executive Housekeeper.
  • Ensures the proper handling, storage and controls of cleaning products and the security of all housekeeping equipment and supplies.
  • Report maintenance and lost and found items immediately.

 General:

  • Foster a spirit of teamwork while ensuring the department provides superior customer service to hotel associates and guests alike.
  • Maintains safe working conditions by following safety rules and procedures and notifies management of problems where necessary.
  • Ensures hotel management is informed of all unusual problems or matters of significance.
  • At all times projects a professional image of the Hilton Garden Inn Fredericton
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with the corporate policies and procedures to achieve the overall objectives of this position.
  • Other duties as required
  • Great communication skills with ability to communicate in both English and French
  • Available to work Days, evenings, Weekends and Holidays.

 

Rooms Attendant - Fredericton, NB

Department:            Housekeeping

Reports To:              Executive Housekeeper

 

Position Summary: Under the supervision of the Executive Housekeeper, performs   daily cleaning of guest rooms in accordance with hotel cleanliness standards, policies and procedures.

Areas of Accountability:

  • Work closely with Guest Services Department to ensure guest satisfaction and consistency in Guest Service.
  • Promptly and efficiently carry out all guest requests
  • Maintain a professional manner with all hotel guests and employees
  • Maintain guest/ associate confidentiality.
  • Address guest concerns in a positive and helpful manner and take prompt, corrective action where necessary
  • Performs daily cleaning of assigned guest rooms and corridors to hotel standards. All Room Attendants are assigned approximately 15 guest rooms to clean per shift.
  • Ensure adequate linen and guest supplies are stocked on cart, the storage area is cleaned daily and that all equipment used is in good working conditions before commencing daily duties
  • Clean and stage all assigned rooms in a timely manner and report "clean" to Department Leadership
  • Collect dirty laundry and store in appropriate area for pick up according to departmental procedures outlined during training.                                           
  • Checks climate contracts including lights and temperature, and reports broken items to maintenance immediately
  • Inspects rooms and public areas for cleanliness
  • Ensures safety of Guests/associates and the safe handling of all cleaning products.
  • Follow up on any unusual occurrences, damage or theft promptly and report to the Executive Housekeeper.
  • Ensures the proper handling, storage and controls of cleaning products and the security of all housekeeping equipment and supplies.
  • Report maintenance and lost and found items immediately.

 General:

  • Foster a spirit of teamwork while ensuring the department provides superior customer service to hotel associates and guests alike.
  • Maintains safe working conditions by following safety rules and procedures and notifies management of problems where necessary.
  • Ensures hotel management is informed of all unusual problems or matters of significance.
  • At all times projects a professional image of the Hilton Garden Inn Fredericton
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with the corporate policies and procedures to achieve the overall objectives of this position.
  • Other duties as required
  • Great communication skills with ability to communicate in both English and French
  • Available to work Days, evenings, Weekends and Holidays.

 

Job Details

Reference # 32437
Posted on 04 Sep 2018
Closes on 04 Oct 2018 10:24
Property name
Location(s) Fredericton, NB
City Name
Department Rooms
Career level Entry
Hours/Status Full-time
Pay range ($low)
Pay range ($high)
Bonuses No
Benefits
More details (document) Room Attendant.docx
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