Loss Prevention / Security - Hotel/Resort - Lincolnshire, IL 32440 https://inntrack.snaphire.com/job?jobmc=32440GOOGLE https://inntrack.snaphire.com/job?jobmc=32440GOOGLE
Careers at Lincolnshire Marriott Resort Lincolnshire Marriott Resort
Salary: HOUR USD

Location: Lincolnshire, IL 10 Marriott Drive Lincolnshire Illinois 60069 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Rooms
Career Level: Experienced
Work Hours: Full-time

Date Posted: 29 Oct 2018

Valid Through: 28 Nov 2018 06:59

PURPOSE AND PERFORMANCE GOALS

Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services.  Responds to in-person inquires regarding reservations, hotel information and guest concerns.  Transports guests safely and courteously in the company van in a timely manner.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following (other duties may be assigned):

 

  • Ensure the security, safety and well-being of all guests, personnel and the premises
  • Provide excellent customer service
  • Adhere to all company service and operating standards
  • Remain in compliance with local, state and federal regulations
  • Immediately respond to emergencies to provide necessary assistance to employees and guests
  • Protect the company's assets relative to theft, assault, fire and other safety issues
  • Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations
  • Delivers packages & suitcases.
  • Informs front desk of whereabouts at all times.

 

 

SUPERVISORY RESPONSIBILITIES - Not applicable

 

QUALIFICATIONS

To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EDUCATION AND/OR EXPERIENCE

High school diploma or GED.  Six months to one year customer service experience preferred. Knowledge of security operations and procedures.

LANGUAGE SKILLS

Must be able to communicate clearly with guests, customers, supervisors, and fellow employees.

 

MATHEMATICAL SKILLS

Must be able to calculate amounts and apply basic addition, subtraction and multiplication.

REASONING ABILITY

Must be able to make appropriate judgments regarding the process of assisting guests with luggage and hotel services.

 

CERTIFICATES, LICENSES, REGISTRATIONS

Must have a valid state CDL driver's license.  Must have a good motor vehicle record.

 

PHYSICAL DEMANDS

Practice written safety standards and rules at all times.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Must be able to push/pull/lift up to 50 pounds.  This position frequently requires walking, driving, reaching, and use of hands and fingers.

 

HOURS

Due to the business demands of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, including weekends, night shifts, and/or overtime.  Also, depending on business demands, hours may be reduced at any time.

 

 

 

 

Loss Prevention / Security - Hotel/Resort - Lincolnshire, IL

PURPOSE AND PERFORMANCE GOALS

Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services.  Responds to in-person inquires regarding reservations, hotel information and guest concerns.  Transports guests safely and courteously in the company van in a timely manner.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following (other duties may be assigned):

 

  • Ensure the security, safety and well-being of all guests, personnel and the premises
  • Provide excellent customer service
  • Adhere to all company service and operating standards
  • Remain in compliance with local, state and federal regulations
  • Immediately respond to emergencies to provide necessary assistance to employees and guests
  • Protect the company's assets relative to theft, assault, fire and other safety issues
  • Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations
  • Delivers packages & suitcases.
  • Informs front desk of whereabouts at all times.

 

 

SUPERVISORY RESPONSIBILITIES - Not applicable

 

QUALIFICATIONS

To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EDUCATION AND/OR EXPERIENCE

High school diploma or GED.  Six months to one year customer service experience preferred. Knowledge of security operations and procedures.

LANGUAGE SKILLS

Must be able to communicate clearly with guests, customers, supervisors, and fellow employees.

 

MATHEMATICAL SKILLS

Must be able to calculate amounts and apply basic addition, subtraction and multiplication.

REASONING ABILITY

Must be able to make appropriate judgments regarding the process of assisting guests with luggage and hotel services.

 

CERTIFICATES, LICENSES, REGISTRATIONS

Must have a valid state CDL driver's license.  Must have a good motor vehicle record.

 

PHYSICAL DEMANDS

Practice written safety standards and rules at all times.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Must be able to push/pull/lift up to 50 pounds.  This position frequently requires walking, driving, reaching, and use of hands and fingers.

 

HOURS

Due to the business demands of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, including weekends, night shifts, and/or overtime.  Also, depending on business demands, hours may be reduced at any time.

 

 

 

 

Job Details

Reference # 32440
Posted on 29 Oct 2018
Closes on 28 Nov 2018 06:59
Property name Marriott Lincolnshire Resort
Location(s) Lincolnshire, IL
City Name
Department Rooms
Career level Experienced
Hours/Status Full-time
Pay range ($low)
Pay range ($high)
Bonuses No
Benefits
More details (document)
This site is powered by SnapHire (www.snaphire.com)