Assistant Housekeeping Manager - Newark, CA 32705 https://inntrack.snaphire.com/job?jobmc=32705GOOGLE https://inntrack.snaphire.com/job?jobmc=32705GOOGLE
Careers at Homewood Suites by Hilton Newark/Fremont. Homewood Suites by Hilton Newark/Fremont.
Salary: YEAR USD

Location: Newark, CA 39270 Cedar Blvd Newark CA 94560 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Housekeeping
Career Level: Experienced, Management
Work Hours: Full-time

Date Posted: 10 Sep 2018

Valid Through: 10 Oct 2018 13:35

ASSISTANT HOUSEKEEPING MANAGER: This challenging position has overall responsibility for supervising and inspecting the work or assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests. Assist the Housekeeping Manager in managing the day-to-day activities of the housekeeping department, plan, schedule, and organize work to ensure proper coverage. Assist with scheduling and room assignments to ensure proper coverage.  Ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their respective job duties. Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair.  Control expenses and minimize waste within all areas of housekeeping. Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books etc. May perform all housekeeping duties necessary including making beds and vacuuming and cleaning guest rooms to ensure guest satisfaction.  May regularly assist with deep cleaning projects. This position will be responsible for the on-going management of the housekeeping staff in their daily activities and achieving the overall performance standards of the property in the areas of cleanliness, sanitation and associate satisfaction. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Front Office, Maintenance, and Food and Beverage. Assist in the development and implementation in procedures for managing the quality of housekeeping and laundry services. Responsible for purchase inventory of linen, guest supplies, cleaning supplies, and house ware items within established budgets. Schedule routine inspections of all guest rooms and public areas to ensure furnishings, guest rooms/suites, equipment, housekeeping and food and beverage linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction. Actively supports the development, training, and mentoring of associates. Ability to provide constructive coaching and counseling to associates. Ensure that employees are advised of deficiencies and instructed on corrective action as well as manage the performance appraisal process of all Housekeeping associates as required. Comply with all safety requirements and regulations as dictated to ensure safe work practices in the Housekeeping department. Conduct pre-shift meeting and review all information pertinent to the day's activities. Responsible for the Hotel lost and found program. Responsible for key control and tracking of keys and radios. Act as a support to the Housekeeping Manager to provide supervision for all aspects of the Housekeeping area. The Assistant Housekeeping Manager will report directly to the Housekeeping Manager.

 

QUALIFICATIONS:

  • High School Diploma or equivalent plus two years housekeeping experience, preferably in a hotel of similar size and complexity, including one or more years of supervisory experience. Some college preferred.
  • Excellent organizational skills are essential, must be able to multi task, have outstanding attitude, enthusiasm, professionalism and attention to detail.
  • Must be results orientated with ability to be flexible, goal oriented and self-directed. The job requirements of the successful candidate will be a self-starter with a strong eye for detail, results driven and possess strong interpersonal and administrative skills.
  • May be required to work nights, weekends, and/or holidays.
  • Must have strong conflict resolution skills and strong negotiation skills.
  • Must have the ability to develop and maintain a strong team environment and display hands on style of management.
  • Must be guest service focused, and understand expectations of hospitality demands.
  • Must have clear, concise verbal & written communication skills.
  • Excellent communication, interpersonal and administrative skills is required.
  • Proficient in MS Word/Excel and Outlook is required, Power point is a plus.
  • Bilingual is a plus (The ability to communicate in both English and Spanish is preferred).
  • Must work well with others, be motivated, and display a positive energetic persona.
  • The job requirements of the successful candidate will be a self starter with a strong eye for details, results driven, possess strong interpersonal skills, be mentor and staff trainer.
  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
  • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.This job requires ability to perform the following:
  • Carrying or lifting items weighing a minimum of 50 pounds and pushing and or pulling approximately 200 pounds
  • Frequently standing up and moving about the facility
  • Frequently handling objects and equipment to maintain the facility
  • Frequently bending, stooping, and kneeling

 

Assistant Housekeeping Manager - Newark, CA

ASSISTANT HOUSEKEEPING MANAGER: This challenging position has overall responsibility for supervising and inspecting the work or assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests. Assist the Housekeeping Manager in managing the day-to-day activities of the housekeeping department, plan, schedule, and organize work to ensure proper coverage. Assist with scheduling and room assignments to ensure proper coverage.  Ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their respective job duties. Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair.  Control expenses and minimize waste within all areas of housekeeping. Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books etc. May perform all housekeeping duties necessary including making beds and vacuuming and cleaning guest rooms to ensure guest satisfaction.  May regularly assist with deep cleaning projects. This position will be responsible for the on-going management of the housekeeping staff in their daily activities and achieving the overall performance standards of the property in the areas of cleanliness, sanitation and associate satisfaction. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Front Office, Maintenance, and Food and Beverage. Assist in the development and implementation in procedures for managing the quality of housekeeping and laundry services. Responsible for purchase inventory of linen, guest supplies, cleaning supplies, and house ware items within established budgets. Schedule routine inspections of all guest rooms and public areas to ensure furnishings, guest rooms/suites, equipment, housekeeping and food and beverage linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction. Actively supports the development, training, and mentoring of associates. Ability to provide constructive coaching and counseling to associates. Ensure that employees are advised of deficiencies and instructed on corrective action as well as manage the performance appraisal process of all Housekeeping associates as required. Comply with all safety requirements and regulations as dictated to ensure safe work practices in the Housekeeping department. Conduct pre-shift meeting and review all information pertinent to the day's activities. Responsible for the Hotel lost and found program. Responsible for key control and tracking of keys and radios. Act as a support to the Housekeeping Manager to provide supervision for all aspects of the Housekeeping area. The Assistant Housekeeping Manager will report directly to the Housekeeping Manager.

 

QUALIFICATIONS:

  • High School Diploma or equivalent plus two years housekeeping experience, preferably in a hotel of similar size and complexity, including one or more years of supervisory experience. Some college preferred.
  • Excellent organizational skills are essential, must be able to multi task, have outstanding attitude, enthusiasm, professionalism and attention to detail.
  • Must be results orientated with ability to be flexible, goal oriented and self-directed. The job requirements of the successful candidate will be a self-starter with a strong eye for detail, results driven and possess strong interpersonal and administrative skills.
  • May be required to work nights, weekends, and/or holidays.
  • Must have strong conflict resolution skills and strong negotiation skills.
  • Must have the ability to develop and maintain a strong team environment and display hands on style of management.
  • Must be guest service focused, and understand expectations of hospitality demands.
  • Must have clear, concise verbal & written communication skills.
  • Excellent communication, interpersonal and administrative skills is required.
  • Proficient in MS Word/Excel and Outlook is required, Power point is a plus.
  • Bilingual is a plus (The ability to communicate in both English and Spanish is preferred).
  • Must work well with others, be motivated, and display a positive energetic persona.
  • The job requirements of the successful candidate will be a self starter with a strong eye for details, results driven, possess strong interpersonal skills, be mentor and staff trainer.
  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
  • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.This job requires ability to perform the following:
  • Carrying or lifting items weighing a minimum of 50 pounds and pushing and or pulling approximately 200 pounds
  • Frequently standing up and moving about the facility
  • Frequently handling objects and equipment to maintain the facility
  • Frequently bending, stooping, and kneeling

 

Job Details

Reference # 32705
Posted on 10 Sep 2018
Closes on 10 Oct 2018 13:35
Property name
Location(s) Newark, CA
City Name
Department Housekeeping
Career level Experienced, Management
Hours/Status Full-time
Pay range ($low)
Pay range ($high)
Bonuses Yes
Benefits Great work environment, benefits, bonus plan, tuition reimbursement and more!
More details (document)
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