General Manager - Holland, OH 33446 https://inntrack.snaphire.com/job?jobmc=33446GOOGLE https://inntrack.snaphire.com/job?jobmc=33446GOOGLE
Careers at Hawthorne Suites - Holland, OH Hawthorne Suites - Holland, OH
Salary: YEAR USD

Location: Holland, OH USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Administration & General
Career Level: Executive
Work Hours: Full-time

Date Posted: 09 Oct 2018

Valid Through: 08 Nov 2018 10:04

We are currently seeking a highly motivated team focused individual to serve as the General Manager for our Hawthorn Suites in Holland, OH. The Hotel General Manager is responsible for managing all aspects of the Hotel to ensure that the Hotel is profitable, maximizes revenue, efficient, and maintains a culture that is inviting to hotel guests through the assembly, development, encouragement, and training of hotel staff.

Job Responsibilities: 

  1. Develop short term and long term financial and operational plans for the hotel which support the overall objectives of the company. Prepare the annual hotel budget.
  2. Monitor the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial reports. Initiate corrective action.
  3. Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiate corrective action.
  4. Implement and maintain local and national sales/marketing programs.
  5. Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations.
  6. Establish and maintain applicable preventative maintenance programs to protect the physical assets of the hotel.
  7. Maintain a security function to protect the assets of the hotel and the personal safety of employees and guests.
  8. Implement/maintain two-way communication systems that cross departmental lines to reach all employees.
  9. Develop new programs which result in an increased level of guest satisfaction and operational excellence.
  10. Manage in compliance with established company policies and procedures and local, state, and federal laws and regulations.
  11. Reward employees who meet or exceed guest expectations.
  12. Other duties as assigned.

Job Skills:

  1. Computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).
  2. Ability to exercise excellent communication, presentation, organization, time management and listening skills.
  3. Ability to use analytical skills for measuring business potential and value to the hotel.
  4. Ability to successfully interact with all levels of customers and hotel management.

Job Qualifications: 

Education

Bachelors degree in Hotel Management.

Experience

Minimum 2 years experience as an AGM. 3 years hotel operations experience in a supervisory capacity.  2 years experience in direct sales or retail trade; OR, an equivalent combination of education and experience.

Licenses/Certifications

Possess a valid driver's license and be able to drive to customer appointments.

General Manager - Holland, OH

We are currently seeking a highly motivated team focused individual to serve as the General Manager for our Hawthorn Suites in Holland, OH. The Hotel General Manager is responsible for managing all aspects of the Hotel to ensure that the Hotel is profitable, maximizes revenue, efficient, and maintains a culture that is inviting to hotel guests through the assembly, development, encouragement, and training of hotel staff.

Job Responsibilities: 

  1. Develop short term and long term financial and operational plans for the hotel which support the overall objectives of the company. Prepare the annual hotel budget.
  2. Monitor the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial reports. Initiate corrective action.
  3. Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiate corrective action.
  4. Implement and maintain local and national sales/marketing programs.
  5. Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations.
  6. Establish and maintain applicable preventative maintenance programs to protect the physical assets of the hotel.
  7. Maintain a security function to protect the assets of the hotel and the personal safety of employees and guests.
  8. Implement/maintain two-way communication systems that cross departmental lines to reach all employees.
  9. Develop new programs which result in an increased level of guest satisfaction and operational excellence.
  10. Manage in compliance with established company policies and procedures and local, state, and federal laws and regulations.
  11. Reward employees who meet or exceed guest expectations.
  12. Other duties as assigned.

Job Skills:

  1. Computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).
  2. Ability to exercise excellent communication, presentation, organization, time management and listening skills.
  3. Ability to use analytical skills for measuring business potential and value to the hotel.
  4. Ability to successfully interact with all levels of customers and hotel management.

Job Qualifications: 

Education

Bachelors degree in Hotel Management.

Experience

Minimum 2 years experience as an AGM. 3 years hotel operations experience in a supervisory capacity.  2 years experience in direct sales or retail trade; OR, an equivalent combination of education and experience.

Licenses/Certifications

Possess a valid driver's license and be able to drive to customer appointments.

Job Details

Reference # 33446
Posted on 09 Oct 2018
Closes on 08 Nov 2018 10:04
Property name
Location(s) Holland, OH
City Name
Department Administration & General
Career level Executive
Hours/Status Full-time
Pay range ($low)
Pay range ($high)
Bonuses
Benefits
More details (document)
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