Concierge / Bellman - San Francisco, CA 33738 https://inntrack.snaphire.com/job?jobmc=33738GOOGLE https://inntrack.snaphire.com/job?jobmc=33738GOOGLE
Careers at The Orchard Hotel The Orchard Hotel
Salary: 15.0 15.0 HOUR USD

Location: San Francisco, CA 665 Bush St San Francisco CA 94108 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department:
Career Level: Experienced
Work Hours: Full-time

Date Posted: 10 Oct 2018

Valid Through: 09 Nov 2018 16:08

The Orchard Hotel and the Orchard Garden Hotel are San Francisco's Most Elegant and Eco-Friendly Boutique Hotels. Our hotels feature beautifully appointed accommodations suited for the casual or business travelers.


The Bell/Door Person/Concierge is responsible for providing assistance to guests and front desk; to expedite guest luggage on check-in and check-out to the standard expected of the hotel; is familiar with and complies with the Hotels standards and philosophy in performing all areas of key accounts and other essential duties and responsibilities.

Status: Full Time 

Pay Rate: $15.00/hour

Key Areas of Accountability:

  • Escorts incoming and outgoing hotel guests to and from rooms assists with luggage and offers information pertaining to available services and facilities of the hotel, points of interest, and entertainment attractions.
  • Inspects guest's room to ensure furnishings are in order and supplies are adequate.
  • Explains features of a room such as the operation of radio, television, DVD, DSL etc.
  • Delivers faxes, packages, suitcases, and trunks and show the rooms when necessary.
  • Greets guests at the front door or curb upon arrival.
  • Responsible for arranging/booking transportation and tours.
  • Concierge duties. (restaurant reservations, amenity arrangement/delivery, massage, reply to email inquiries, directions etc.)
  • Performs valet duties limited to moving cars just in front of the hotel & white zone.
  • Maintains the image of the hotel by appearing extremely presentable, well groomed and in a pressed uniform.
  • Adheres to key control policy and procedure according to set standards.
  • Adheres to the Orchard Hotel Mission/Standards.
  • Other duties as assigned.


Other Essential Duties and Responsibilities:

  • Delivers messages and runs errands.
  • Tidies lobby, front door, and polish the bell carts.
  • Issues valet tickets in the absence of our valet attendant. But are only allowed to move the guest's car within the hotel's white zone.
  • Must be able to lift 50lbs and stand for extended periods of time.



Education/Experience: 

  • High School Diploma or equivalent is required.
  • Customer/service skills/experience is required.
  • The employee must be genuinely personable and cordial.
  • Ability to read and interpret documents such as Safety rules, operating and maintenance instructions, and procedure manuals.
  • Basic typing skills required, 10 key helpful, computer experience preferred and adaptability required.
  • Excellent written and verbal skills.
  • Basic math skills.
  • Excellent Problem-solving skills.
  • Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form.
  • CPR certification a plus but not required.
  • Able to demonstrate knowledge of San Francisco tourist attractions, restaurants and city events.
  • Ability to listen and communicate with international guests. 2nd language not required but a plus for this position.

We offer Medical, Dental, Vision, Life, AD&D, Transit, 401(k), Vacation Pay and Holiday Pay.

We are Equal Opportunity Employer committed to ensuring that non-discrimination applies to all areas of employment.

Concierge / Bellman - San Francisco, CA

The Orchard Hotel and the Orchard Garden Hotel are San Francisco's Most Elegant and Eco-Friendly Boutique Hotels. Our hotels feature beautifully appointed accommodations suited for the casual or business travelers.


The Bell/Door Person/Concierge is responsible for providing assistance to guests and front desk; to expedite guest luggage on check-in and check-out to the standard expected of the hotel; is familiar with and complies with the Hotels standards and philosophy in performing all areas of key accounts and other essential duties and responsibilities.

Status: Full Time 

Pay Rate: $15.00/hour

Key Areas of Accountability:

  • Escorts incoming and outgoing hotel guests to and from rooms assists with luggage and offers information pertaining to available services and facilities of the hotel, points of interest, and entertainment attractions.
  • Inspects guest's room to ensure furnishings are in order and supplies are adequate.
  • Explains features of a room such as the operation of radio, television, DVD, DSL etc.
  • Delivers faxes, packages, suitcases, and trunks and show the rooms when necessary.
  • Greets guests at the front door or curb upon arrival.
  • Responsible for arranging/booking transportation and tours.
  • Concierge duties. (restaurant reservations, amenity arrangement/delivery, massage, reply to email inquiries, directions etc.)
  • Performs valet duties limited to moving cars just in front of the hotel & white zone.
  • Maintains the image of the hotel by appearing extremely presentable, well groomed and in a pressed uniform.
  • Adheres to key control policy and procedure according to set standards.
  • Adheres to the Orchard Hotel Mission/Standards.
  • Other duties as assigned.


Other Essential Duties and Responsibilities:

  • Delivers messages and runs errands.
  • Tidies lobby, front door, and polish the bell carts.
  • Issues valet tickets in the absence of our valet attendant. But are only allowed to move the guest's car within the hotel's white zone.
  • Must be able to lift 50lbs and stand for extended periods of time.



Education/Experience: 

  • High School Diploma or equivalent is required.
  • Customer/service skills/experience is required.
  • The employee must be genuinely personable and cordial.
  • Ability to read and interpret documents such as Safety rules, operating and maintenance instructions, and procedure manuals.
  • Basic typing skills required, 10 key helpful, computer experience preferred and adaptability required.
  • Excellent written and verbal skills.
  • Basic math skills.
  • Excellent Problem-solving skills.
  • Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form.
  • CPR certification a plus but not required.
  • Able to demonstrate knowledge of San Francisco tourist attractions, restaurants and city events.
  • Ability to listen and communicate with international guests. 2nd language not required but a plus for this position.

We offer Medical, Dental, Vision, Life, AD&D, Transit, 401(k), Vacation Pay and Holiday Pay.

We are Equal Opportunity Employer committed to ensuring that non-discrimination applies to all areas of employment.

Job Details

Reference # 33738
Posted on 10 Oct 2018
Closes on 09 Nov 2018 16:08
Property name
Location(s) San Francisco, CA
City Name
Department
Career level Experienced
Hours/Status Full-time
Pay range ($low) 15.0
Pay range ($high) 15.0
Bonuses
Benefits We offer Medical, Dental, Vision, Life, AD&D, Transit, 401(k), Vacation Pay and Holiday Pay.
More details (document)
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