Reservation Agent - $15/hr - The Embassy Suites Hotel Niagara Falls - Niagara Falls, ON 33798 https://inntrack.snaphire.com/job?jobmc=33798GOOGLE https://inntrack.snaphire.com/job?jobmc=33798GOOGLE
Careers at Fallsview Group Fallsview Group
Salary: 15.0 HOUR CAD

Location: Niagara Falls, ON 6700 Fallsview Blvd Niagara Falls ON L2G 3W6 CAN

Type of employment : OTHER

Industry: Hospitality
Department: Sales & Marketing
Career Level:
Work Hours: Full-time, Part-time (Non-benefited)

Date Posted: 12 Oct 2018

Valid Through: 11 Nov 2018 05:55

The Embassy Suites Hotel Niagara Falls - Fallsview is now hiring Reservations Agents! This position is full-time, we are looking for candidates that are available during the week as well as the weekend. Benefit eligibility after probationary period is over. The starting wage is $15.00/hour.

The Reservations department takes and changes reservations via a telephone call with the aspiring guest, and answers any questions pertaining to their stay. This is an office environment, where you will be sitting for long periods of time as well.

Embassy Suites Vision: To fill the earth with the light and warmth of hospitality.

Embassy Suites Mission Statement: To be the preeminent global hospitality company - the first choice of guests, team members, and owners alike.

Job Purpose:  To make, confirm and cancel reservations for guests in a pleasant, professional and efficient manner, creating a positive impression and helping to increase hotel occupancy.

Job Responsibilities: 

  1. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment and travel directions.
  2. Enforce hotel and company credit policies.
  3. Make, confirm and cancel reservations, over the telephone, fax or other reservation system.
  4. May perform duties of a general clerical nature within the hotel.
  5. Other duties as assigned.

Job Skills:

  1. Ability to use personal judgment and specialized knowledge to give information to people.
  2. Ability to shift easily and frequently from one activity to another - such as from typing, to searching in a directory, to using a telephone.

Job Qualifications: 

Education

HS Diploma or equivalent

Experience

Reservations/Call centre experience, preferred.

Customer Service experience, minimum 1 year

Physical Demands:

Able to sit extended periods of time, use a computer for entire shift, talk on phone often

* Must be available to work weekends, evenings and holidays *

Please Note: This job posting is not an exclusive list of all job functions that will be asked to be performed from time to time. This is only a sample; you may be required to perform other duties as assigned by management.

"Should you require any assistance, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact via phone the Human Resources Department"

Reservation Agent - $15/hr - The Embassy Suites Hotel Niagara Falls - Niagara Falls, ON

The Embassy Suites Hotel Niagara Falls - Fallsview is now hiring Reservations Agents! This position is full-time, we are looking for candidates that are available during the week as well as the weekend. Benefit eligibility after probationary period is over. The starting wage is $15.00/hour.

The Reservations department takes and changes reservations via a telephone call with the aspiring guest, and answers any questions pertaining to their stay. This is an office environment, where you will be sitting for long periods of time as well.

Embassy Suites Vision: To fill the earth with the light and warmth of hospitality.

Embassy Suites Mission Statement: To be the preeminent global hospitality company - the first choice of guests, team members, and owners alike.

Job Purpose:  To make, confirm and cancel reservations for guests in a pleasant, professional and efficient manner, creating a positive impression and helping to increase hotel occupancy.

Job Responsibilities: 

  1. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment and travel directions.
  2. Enforce hotel and company credit policies.
  3. Make, confirm and cancel reservations, over the telephone, fax or other reservation system.
  4. May perform duties of a general clerical nature within the hotel.
  5. Other duties as assigned.

Job Skills:

  1. Ability to use personal judgment and specialized knowledge to give information to people.
  2. Ability to shift easily and frequently from one activity to another - such as from typing, to searching in a directory, to using a telephone.

Job Qualifications: 

Education

HS Diploma or equivalent

Experience

Reservations/Call centre experience, preferred.

Customer Service experience, minimum 1 year

Physical Demands:

Able to sit extended periods of time, use a computer for entire shift, talk on phone often

* Must be available to work weekends, evenings and holidays *

Please Note: This job posting is not an exclusive list of all job functions that will be asked to be performed from time to time. This is only a sample; you may be required to perform other duties as assigned by management.

"Should you require any assistance, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact via phone the Human Resources Department"

Job Details

Reference # 33798
Posted on 12 Oct 2018
Closes on 11 Nov 2018 05:55
Property name Embassy Suites Hotel Niagara Falls Fallsview
Location(s) Niagara Falls, ON
City Name
Department Sales & Marketing
Career level
Hours/Status Full-time, Part-time (Non-benefited)
Pay range ($low) 15.0
Pay range ($high)
Bonuses
Benefits
More details (document)
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