Sales Manager - Metairie, LA 34205 https://inntrack.snaphire.com/job?jobmc=34205GOOGLE https://inntrack.snaphire.com/job?jobmc=34205GOOGLE
Careers at Baywood Hotels Baywood Hotels
Salary: YEAR USD

Location: Metairie, LA 2710 Severn Avenue Metairie LA 70002 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Sales & Marketing
Career Level: Management
Work Hours: Full-time

Date Posted: 24 Oct 2018

Valid Through: 23 Nov 2018 13:02

Be. ...an Innovator, a Motivator, a Leader, a Team Player - Most of all, Be Baywood!

With our "It's My Pleasure!" philosophy we have become one of the Nation's fastest growing hotel development & management companies. Get to know us at www.baywoodhotels.com and see why we believe, 'It's Better at Baywood!'

Join us as the Sales Manager for our brand new Fairfield Inn & Suites Metairie located at 2710 Severn Avenue, Metairie, LA 70002.

Requirements:

  • Minimum of 2-years sales experience in a hotel of similar type property
  • Experience in the local market preferred
  • Ability to Multi-task
  • Proven record of successful Proactive Sales Efforts
  • Strong reputation in the business community of the local market
  • Marriott Experience preferred
  • Opening Experience Preferred

Summary

Implements and directs the property's sales activities in accordance with the marketing plan and assigned market segment; coordinates with other departments the service activities related to the sales function to maximize customer satisfaction and overall profitability

Essential Job Duties

Implements the sales activities within all market segments to achieve budgeted goals

  • Assists with the development of annual sales goals.
  • Recommends and takes appropriate action to maximize sales during high and low season
  • Assists with the preparation of the budget and ensures assigned area operates within cost constraints.
  • Maintains effective communication with current and potential clients
  • Prepares reports, as requested, to develop a more informative database for improved management decision-making and critical evaluation of work activities
  • Immediately informs management of any challenges; executes corrective action

Solicits, evaluates, sells, and confirms business to meet budgeted sales and profit margin of assigned market segment

  • Qualifies prospective leads as to profitability
  • Negotiates with client to achieve maximum profit while satisfying client needs
  • Contacts in-house guests to improve guest relations and determine additional sales opportunities
  • Monitors group booking pace, alerting client of deadlines (deposits, cut-off date); promptly notifies affected departments of significant inventory changes.
  • Creates effective business cases to demonstrate the need for additional amenities & services to facilitate additional revenue

Coordinates with all departments regarding activities related to booked business

  • Reviews client files of assigned accounts to maintain a proper flow of information within the hotel
  • Conducts and/or attends meetings to maintain favorable working relationships among company employees and to promote maximum morale, productivity and efficiency

Assists with the development and execution of projects

  • Analyzes sales statistics to recommend policy
  • Conducts market analysis to determine client needs, occupancy potential, rates desired, etc
  • Develops and executes package plans, special sales activities, promotions, public relations activities and materials, advertising, etc.
  • Enhances the property's community image and stays abreast of competition, new developments, and sales methods and techniques
  • Meets established deadlines without compromising quality of work

Participates in solving problems with other departments as required related to business booked on the property

  • Resolves guest room and function space conflicts
  • Salvages accounts which threaten cancellation
  • Effectively compromises between customer needs and property

 

Additional Duties

  • Ensures a clean & professional work environment by continuously monitoring both staff appearance & behavior, and cleanliness of the work stations/area
  • Performs Manager on Duty functions as needed
  • Participates in BEAR and other Baywood sponsored community service events
  • Additional duties may be added at any time at the discretion of management

Consistently models the behavior of a 'Baywood Ambassador' who:

  • Maintains a professional image, including physical appearance, verbiage, and body language, at all times
  • Warmly greets both guests and coworkers (using the 10/5, first & last rule) every time they come in contact
  • Actively listens to guests & associates, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction
  • Fosters teamwork by offering assistance to others
  • Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department.
  • Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures.
  • Recommends other Baywood properties to our guests, when appropriate.
  • Consistently demonstrates our It's My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations

Ensures direct reports are provided with the necessary structure, motivation and training to satisfy their needs and achieve organizational goals

  • Interviews, selects, trains, and counsels associates
  • Ensures that all new hires are given the proper onboarding experience
  • Ensures that staff is properly trained
  • Ensures adequate staffing levels are maintained, adhering to budgetary and staffing guidelines
  • Ensures compliance to job description and reviews goals with each individual
  • Maintains associate files, ensuring all documents are current (including job descriptions and version of handbook)
  • Ensures that performance evaluations are being issued as required by Corporate
  • Encourages promotion from within, associate engagement and development through goal setting, employee training and participating in all corporate mandated associate-focused initiatives

Skills/Qualifications

  • Education: Bachelor's degree in Hotel/Restaurant Management or Marketing. A combination of vocational sales training and/or on-the-job training may substitute for Bachelor's degree.
  • Experience: Previous Hotel experience preferred, Previous Hotel Sales Experience prefer
  • Certifications: Brand Specific Training preferred, Sale Pro Training

Additional Skills:

  • Ability to communicate effectively in written form and verbally both over the phone and in person
  • Ability to learn the current market and analyze STAR report for trends
  • Standing/Walking: _50___ % of the time
  • Sitting: _50___ % of the time
  • Physical Demands:
  • Bend, Stoop, Reach: Occasionally
  • Lifting: Up to __20__ lbs occasionally
  • Traveling: Occasionally

Baywood Hotels is an equal opportunity employer and a drug-free workplace.

Sales Manager - Metairie, LA

Be. ...an Innovator, a Motivator, a Leader, a Team Player - Most of all, Be Baywood!

With our "It's My Pleasure!" philosophy we have become one of the Nation's fastest growing hotel development & management companies. Get to know us at www.baywoodhotels.com and see why we believe, 'It's Better at Baywood!'

Join us as the Sales Manager for our brand new Fairfield Inn & Suites Metairie located at 2710 Severn Avenue, Metairie, LA 70002.

Requirements:

  • Minimum of 2-years sales experience in a hotel of similar type property
  • Experience in the local market preferred
  • Ability to Multi-task
  • Proven record of successful Proactive Sales Efforts
  • Strong reputation in the business community of the local market
  • Marriott Experience preferred
  • Opening Experience Preferred

Summary

Implements and directs the property's sales activities in accordance with the marketing plan and assigned market segment; coordinates with other departments the service activities related to the sales function to maximize customer satisfaction and overall profitability

Essential Job Duties

Implements the sales activities within all market segments to achieve budgeted goals

  • Assists with the development of annual sales goals.
  • Recommends and takes appropriate action to maximize sales during high and low season
  • Assists with the preparation of the budget and ensures assigned area operates within cost constraints.
  • Maintains effective communication with current and potential clients
  • Prepares reports, as requested, to develop a more informative database for improved management decision-making and critical evaluation of work activities
  • Immediately informs management of any challenges; executes corrective action

Solicits, evaluates, sells, and confirms business to meet budgeted sales and profit margin of assigned market segment

  • Qualifies prospective leads as to profitability
  • Negotiates with client to achieve maximum profit while satisfying client needs
  • Contacts in-house guests to improve guest relations and determine additional sales opportunities
  • Monitors group booking pace, alerting client of deadlines (deposits, cut-off date); promptly notifies affected departments of significant inventory changes.
  • Creates effective business cases to demonstrate the need for additional amenities & services to facilitate additional revenue

Coordinates with all departments regarding activities related to booked business

  • Reviews client files of assigned accounts to maintain a proper flow of information within the hotel
  • Conducts and/or attends meetings to maintain favorable working relationships among company employees and to promote maximum morale, productivity and efficiency

Assists with the development and execution of projects

  • Analyzes sales statistics to recommend policy
  • Conducts market analysis to determine client needs, occupancy potential, rates desired, etc
  • Develops and executes package plans, special sales activities, promotions, public relations activities and materials, advertising, etc.
  • Enhances the property's community image and stays abreast of competition, new developments, and sales methods and techniques
  • Meets established deadlines without compromising quality of work

Participates in solving problems with other departments as required related to business booked on the property

  • Resolves guest room and function space conflicts
  • Salvages accounts which threaten cancellation
  • Effectively compromises between customer needs and property

 

Additional Duties

  • Ensures a clean & professional work environment by continuously monitoring both staff appearance & behavior, and cleanliness of the work stations/area
  • Performs Manager on Duty functions as needed
  • Participates in BEAR and other Baywood sponsored community service events
  • Additional duties may be added at any time at the discretion of management

Consistently models the behavior of a 'Baywood Ambassador' who:

  • Maintains a professional image, including physical appearance, verbiage, and body language, at all times
  • Warmly greets both guests and coworkers (using the 10/5, first & last rule) every time they come in contact
  • Actively listens to guests & associates, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction
  • Fosters teamwork by offering assistance to others
  • Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department.
  • Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures.
  • Recommends other Baywood properties to our guests, when appropriate.
  • Consistently demonstrates our It's My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations

Ensures direct reports are provided with the necessary structure, motivation and training to satisfy their needs and achieve organizational goals

  • Interviews, selects, trains, and counsels associates
  • Ensures that all new hires are given the proper onboarding experience
  • Ensures that staff is properly trained
  • Ensures adequate staffing levels are maintained, adhering to budgetary and staffing guidelines
  • Ensures compliance to job description and reviews goals with each individual
  • Maintains associate files, ensuring all documents are current (including job descriptions and version of handbook)
  • Ensures that performance evaluations are being issued as required by Corporate
  • Encourages promotion from within, associate engagement and development through goal setting, employee training and participating in all corporate mandated associate-focused initiatives

Skills/Qualifications

  • Education: Bachelor's degree in Hotel/Restaurant Management or Marketing. A combination of vocational sales training and/or on-the-job training may substitute for Bachelor's degree.
  • Experience: Previous Hotel experience preferred, Previous Hotel Sales Experience prefer
  • Certifications: Brand Specific Training preferred, Sale Pro Training

Additional Skills:

  • Ability to communicate effectively in written form and verbally both over the phone and in person
  • Ability to learn the current market and analyze STAR report for trends
  • Standing/Walking: _50___ % of the time
  • Sitting: _50___ % of the time
  • Physical Demands:
  • Bend, Stoop, Reach: Occasionally
  • Lifting: Up to __20__ lbs occasionally
  • Traveling: Occasionally

Baywood Hotels is an equal opportunity employer and a drug-free workplace.

Job Details

Reference # 34205
Posted on 24 Oct 2018
Closes on 23 Nov 2018 13:02
Property name Fairfield Inn & Suites Metairie (Opening 2019)
Location(s) Metairie, LA
City Name
Department Sales & Marketing
Career level Management
Hours/Status Full-time
Pay range ($low)
Pay range ($high)
Bonuses Yes
Benefits Medical, Dental, and Vision options, Life Insurance Options, 401k, PTO, Hotel Discounts
More details (document)
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