Front Desk Clerk - Fort Mill, SC 34453 https://inntrack.snaphire.com/job?jobmc=34453GOOGLE https://inntrack.snaphire.com/job?jobmc=34453GOOGLE
Careers at Quality Inn at Fort Mill Quality Inn at Fort Mill
Salary: 10.0 14.0 HOUR USD

Location: Fort Mill, SC 3560 Lakemont Blvd Fort Mill SC 29708 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Administration & General
Career Level: Experienced
Work Hours: Full-time, Part-time (Non-benefited)

Date Posted: 05 Nov 2018

Valid Through: 05 Dec 2018 08:28

Previous experience working as a front desk agent or in a similar role.

Proficiency with computers and Basic math skills

The ability to provide excellent customer service and maintain a professional demeanor at all times The ability to input and access information in the property management system and/or points-of-sale system

Job Description:

Provide exceptional customer service

You will anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner.

You will maintain positive guest relations at all times.

You will resolve guest complaints and ensure guest satisfaction

You will maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.

You will process all guest check-ins, and verify registration information with the guest

You will handle overbooked or 'walked' guests

You will accept and record wake-up call requests

Front Desk Clerk - Fort Mill, SC

Previous experience working as a front desk agent or in a similar role.

Proficiency with computers and Basic math skills

The ability to provide excellent customer service and maintain a professional demeanor at all times The ability to input and access information in the property management system and/or points-of-sale system

Job Description:

Provide exceptional customer service

You will anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner.

You will maintain positive guest relations at all times.

You will resolve guest complaints and ensure guest satisfaction

You will maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.

You will process all guest check-ins, and verify registration information with the guest

You will handle overbooked or 'walked' guests

You will accept and record wake-up call requests

Job Details

Reference # 34453
Posted on 05 Nov 2018
Closes on 05 Dec 2018 08:28
Property name
Location(s) Fort Mill, SC
City Name
Department Administration & General
Career level Experienced
Hours/Status Full-time, Part-time (Non-benefited)
Pay range ($low) 10.0
Pay range ($high) 14.0
Bonuses Yes
Benefits
More details (document)
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