Server - San Marcos, TX 34495 https://inntrack.snaphire.com/job?jobmc=34495GOOGLE https://inntrack.snaphire.com/job?jobmc=34495GOOGLE
Careers at Courtyard by Marriott San Marcos Courtyard by Marriott San Marcos
Salary: YEAR USD

Location: San Marcos, TX USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Food & Beverage
Career Level:
Work Hours:

Date Posted: 05 Nov 2018

Valid Through: 05 Dec 2019 14:15

Job Profile Summary:

Greet and escort customers to their tables in accordance with Brand standards. Present menus to patrons and answer questions about menu items, making recommendations upon request. Inform customers of daily specials. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required. Maintain a professional appearance and manner at all times. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Prepare checks that itemize and total meal costs and sales taxes. The position requires the ability to remember, recite and promote the variety of menu items as well as transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift. Check Identification of guests when ordering alcoholic beverages in effort to adhere with related regulations and laws.

Essential Responsibilities and Duties include the following - Other Duties May Be Assigned:

  • Adhere to Company and Brand specific standards.
  • Adhere to statutory requirements applicable to food and drink service (i.e. ServSafe Food Handler Permit, Server Permit).
  • Comply with all applicable federal, state and local laws and ordinances as they apply to the property, guests and departmental personnel.
  • Adhere to safety and emergency procedures and policies (i.e. evacuation, first aid, etc.) to include removing all safety hazards.
  • Anticipate and address guest service needs.
  • Be a Goodwill Ambassador at all times by practicing regular guest interaction.
  • Notify management immediately of all incidents and injuries.
  • Maintain thorough knowledge of hotel information including but not limited to menu items, packages, promotions, local area, attractions and events.
  • Knowledge of restaurant and menu specials. Upsell at all times.
  • Take guest food and/or beverage orders and input orders in POS system for both restaurant and in-room dining.
  • Ensure accuracy of all food and beverage orders and presentation prior to serving.
  • Serve alcoholic/non-alcoholic beverages in accordance with federal, state and local requirements and regulations and Company and Brand standards.
  • Routinely follow up with guests to ensure their complete satisfaction throughout the meal/ food & beverage experience.
  • Receive guest payments and process transactions in accordance with Company policies and Brand standards.
  • Assist food and beverage department in the preparation of all items for all outlets and meeting events.
  • Clear, clean and wipe down tables and chairs promptly and efficiently. Clear trays from guest room hallways.
  • Maintain a clean and hazard free work area at all times.
  • Effectively communicate with food & beverage staff frequently during shifts.
  • Communicate guest meal requirements, allergies, and special requests.
  • Keep company business including but not limited to, financials, personnel, guest and customer data strictly confidential.

Qualifications & Requirements:

  • A food service permit or valid health/ food handler card(s) and or an alcohol awareness certification may be required in accordance with state and local government agencies, Company and Brand standards.
  • Performs duties that require organization, speed, efficiency, and bending and lifting.
  • Professional appearance and grooming must be adhered to at all times.
  • Uniforms must be worn according to Company and Brand standards.
  • Excellent verbal and communication skills required.
  • Possess technical knowledge and aptitude. MICROS experience preferred.
  • Must have knowledge of safe food handling, presentation and serving methods.
  • Ability to attend and complete job and Brand training.
  • Ability to work a flexible schedule.
  • Must be a team player.
  • Self-starter.
  • Be organized and work well in a fast paced team environment.
  • Stand and/or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place object weighing less than or equal to 25 pounds without assistance and objects in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Previous experience preferred.
  • High School Diploma preferred.

** To perform this job successfully, an individual must be able to perform duties and meet requirements satisfactorily.

Server - San Marcos, TX

Job Profile Summary:

Greet and escort customers to their tables in accordance with Brand standards. Present menus to patrons and answer questions about menu items, making recommendations upon request. Inform customers of daily specials. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required. Maintain a professional appearance and manner at all times. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Prepare checks that itemize and total meal costs and sales taxes. The position requires the ability to remember, recite and promote the variety of menu items as well as transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift. Check Identification of guests when ordering alcoholic beverages in effort to adhere with related regulations and laws.

Essential Responsibilities and Duties include the following - Other Duties May Be Assigned:

  • Adhere to Company and Brand specific standards.
  • Adhere to statutory requirements applicable to food and drink service (i.e. ServSafe Food Handler Permit, Server Permit).
  • Comply with all applicable federal, state and local laws and ordinances as they apply to the property, guests and departmental personnel.
  • Adhere to safety and emergency procedures and policies (i.e. evacuation, first aid, etc.) to include removing all safety hazards.
  • Anticipate and address guest service needs.
  • Be a Goodwill Ambassador at all times by practicing regular guest interaction.
  • Notify management immediately of all incidents and injuries.
  • Maintain thorough knowledge of hotel information including but not limited to menu items, packages, promotions, local area, attractions and events.
  • Knowledge of restaurant and menu specials. Upsell at all times.
  • Take guest food and/or beverage orders and input orders in POS system for both restaurant and in-room dining.
  • Ensure accuracy of all food and beverage orders and presentation prior to serving.
  • Serve alcoholic/non-alcoholic beverages in accordance with federal, state and local requirements and regulations and Company and Brand standards.
  • Routinely follow up with guests to ensure their complete satisfaction throughout the meal/ food & beverage experience.
  • Receive guest payments and process transactions in accordance with Company policies and Brand standards.
  • Assist food and beverage department in the preparation of all items for all outlets and meeting events.
  • Clear, clean and wipe down tables and chairs promptly and efficiently. Clear trays from guest room hallways.
  • Maintain a clean and hazard free work area at all times.
  • Effectively communicate with food & beverage staff frequently during shifts.
  • Communicate guest meal requirements, allergies, and special requests.
  • Keep company business including but not limited to, financials, personnel, guest and customer data strictly confidential.

Qualifications & Requirements:

  • A food service permit or valid health/ food handler card(s) and or an alcohol awareness certification may be required in accordance with state and local government agencies, Company and Brand standards.
  • Performs duties that require organization, speed, efficiency, and bending and lifting.
  • Professional appearance and grooming must be adhered to at all times.
  • Uniforms must be worn according to Company and Brand standards.
  • Excellent verbal and communication skills required.
  • Possess technical knowledge and aptitude. MICROS experience preferred.
  • Must have knowledge of safe food handling, presentation and serving methods.
  • Ability to attend and complete job and Brand training.
  • Ability to work a flexible schedule.
  • Must be a team player.
  • Self-starter.
  • Be organized and work well in a fast paced team environment.
  • Stand and/or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place object weighing less than or equal to 25 pounds without assistance and objects in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Previous experience preferred.
  • High School Diploma preferred.

** To perform this job successfully, an individual must be able to perform duties and meet requirements satisfactorily.

Job Details

Reference # 34495
Posted on 05 Nov 2018
Closes on 05 Dec 2019 14:15
Property name
Location(s) San Marcos, TX
City Name
Department Food & Beverage
Career level
Hours/Status
Pay range ($low)
Pay range ($high)
Bonuses No
Benefits
More details (document)
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