Outlets Supervisor - Kamloops, BC 35573 https://inntrack.snaphire.com/job?jobmc=35573GOOGLE https://inntrack.snaphire.com/job?jobmc=35573GOOGLE
Careers at Delta Hotel Kamloops Delta Hotel Kamloops
Salary: YEAR CAD

Location: Kamloops, BC 540 Victoria Street Kamloops BC V2C 2B2 CAN

Type of employment : FULL_TIME

Industry: Hospitality
Department:
Career Level:
Work Hours:

Date Posted: 01 Jan 2019

Valid Through: 31 Jan 2019 10:00

OUTLETS SUPERVISOR

Delta Hotels Kamloops is seeking an ambitious and motivating Outlets Lead who looks after the daily operations of food and beverage service within the restaurant and lounge as well as the pool deck area while serving our guests.

 PERKS

  • Opportunities to grow professionally and personally
  • Access to a comprehensive benefits package
  • Competitive wages
  • Explore the world with our employee hotel rates at first class hotels within Canada and Internationally
  • Discounted Parking pass - Downtown Kamloops
  • Empowered by leaders to think outside the box and develop innovative ideas
  • Genuine people who work together to achieve a common goal
  • Enjoy the people you work with, build friendships, and have fun at work
  • Opportunities to volunteer and give back to the Kamloops community
  • A team focused on sustainability and being environmentally friendly

QUALIFICATIONS

  • 4+ years in the customer service industry, hotel restaurant experiences an asset
  • Serving It Right Certificate required
  • Excellent communication (verbal and written),interpersonal and leadership skills
  • Ability to work well under pressure; manage a varying table section, while bussing and running food
  • Upbeat and outgoing personality with a high level of self-confidence
  • Extensive cash handling experience
  • Point of sale experience
  • Experience in sales or an equivalent position is a must
  • Physically fit; Lifting and moving quickly is a mandatory part of this position
  • Excellent guest service skills, desire to meet and exceed guest expectations

RESPONSIBILITIES

Lead

  • Embodies a forward-moving, highly collaborative, fully accountable and inspired vertical mindset; Actively promotes a vertical mindset in the work place
  • Liaise with the Outlets Manager for schedule management
  • Ensure all outlets including restaurant, lounge and pool are being maintained to Delta standards
  • Liaise with kitchen team to ensure operational success and food quality
  • Trains new hires and ensures employees understand Delta standards, policies and procedures

 Service

  • Ensures excellent guest experience, support team members with service recoveries and enhancements
  • Maintain an engaging personality that will ensure our guests have a memorable experience
  • Anticipate any requests before they are made, including coffee, water, drink refills, as well as taking any required condiments to the table prior to taking their food out
  • Perform all required opening and closing duties
  • Pour and serve wine, beer and limited cocktails while upselling where possible
  • Clean and reset tables to standard
  • Understand and work in accordance with health and safety mandates

COME EXPLORE WITH US! APPLY TODAY!

  • Posting closing date: January 23, 2019
  • Shortlisted candidates will be contacted after the posting has closed
  • Anticipated start date: March 2019

ABOUT KAMLOOPS, BC

The Delta Hotel Kamloops- a franchise of Marriott opening in April 2019, is located in Kamloops, BC. Kamloops  is a place for families, urban and rural adventurers. Don't just escape, explore. Go off the grid, get lost and discover the unexpected along the way. With abundant sunshine, the second largest city in BC's Interior has 100+ lakes within easy reach, ideal for fishing and paddling. Mountain biking and golfing are also popular. In winter, you can snowshoe, cross-country ski, as well as downhill ski and snowboard at Sun Peaks Resort and Harper Mountain.

 

Thank you for your interest in joining the Delta Hotels Kamloops team.
Only those with the current legal right to work in Canada will be considered.

 

 

 

Outlets Supervisor - Kamloops, BC

OUTLETS SUPERVISOR

Delta Hotels Kamloops is seeking an ambitious and motivating Outlets Lead who looks after the daily operations of food and beverage service within the restaurant and lounge as well as the pool deck area while serving our guests.

 PERKS

  • Opportunities to grow professionally and personally
  • Access to a comprehensive benefits package
  • Competitive wages
  • Explore the world with our employee hotel rates at first class hotels within Canada and Internationally
  • Discounted Parking pass - Downtown Kamloops
  • Empowered by leaders to think outside the box and develop innovative ideas
  • Genuine people who work together to achieve a common goal
  • Enjoy the people you work with, build friendships, and have fun at work
  • Opportunities to volunteer and give back to the Kamloops community
  • A team focused on sustainability and being environmentally friendly

QUALIFICATIONS

  • 4+ years in the customer service industry, hotel restaurant experiences an asset
  • Serving It Right Certificate required
  • Excellent communication (verbal and written),interpersonal and leadership skills
  • Ability to work well under pressure; manage a varying table section, while bussing and running food
  • Upbeat and outgoing personality with a high level of self-confidence
  • Extensive cash handling experience
  • Point of sale experience
  • Experience in sales or an equivalent position is a must
  • Physically fit; Lifting and moving quickly is a mandatory part of this position
  • Excellent guest service skills, desire to meet and exceed guest expectations

RESPONSIBILITIES

Lead

  • Embodies a forward-moving, highly collaborative, fully accountable and inspired vertical mindset; Actively promotes a vertical mindset in the work place
  • Liaise with the Outlets Manager for schedule management
  • Ensure all outlets including restaurant, lounge and pool are being maintained to Delta standards
  • Liaise with kitchen team to ensure operational success and food quality
  • Trains new hires and ensures employees understand Delta standards, policies and procedures

 Service

  • Ensures excellent guest experience, support team members with service recoveries and enhancements
  • Maintain an engaging personality that will ensure our guests have a memorable experience
  • Anticipate any requests before they are made, including coffee, water, drink refills, as well as taking any required condiments to the table prior to taking their food out
  • Perform all required opening and closing duties
  • Pour and serve wine, beer and limited cocktails while upselling where possible
  • Clean and reset tables to standard
  • Understand and work in accordance with health and safety mandates

COME EXPLORE WITH US! APPLY TODAY!

  • Posting closing date: January 23, 2019
  • Shortlisted candidates will be contacted after the posting has closed
  • Anticipated start date: March 2019

ABOUT KAMLOOPS, BC

The Delta Hotel Kamloops- a franchise of Marriott opening in April 2019, is located in Kamloops, BC. Kamloops  is a place for families, urban and rural adventurers. Don't just escape, explore. Go off the grid, get lost and discover the unexpected along the way. With abundant sunshine, the second largest city in BC's Interior has 100+ lakes within easy reach, ideal for fishing and paddling. Mountain biking and golfing are also popular. In winter, you can snowshoe, cross-country ski, as well as downhill ski and snowboard at Sun Peaks Resort and Harper Mountain.

 

Thank you for your interest in joining the Delta Hotels Kamloops team.
Only those with the current legal right to work in Canada will be considered.

 

 

 

Job Details

Reference # 35573
Posted on 01 Jan 2019
Closes on 31 Jan 2019 10:00
Property name
Location(s) Kamloops, BC
City Name
Department
Career level
Hours/Status
Pay range ($low)
Pay range ($high)
Bonuses
Benefits
More details (document) Outlets Supervisor.pdf
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