Operational Support Associate - Kamloops, BC 35575 https://inntrack.snaphire.com/job?jobmc=35575GOOGLE https://inntrack.snaphire.com/job?jobmc=35575GOOGLE
Careers at Delta Hotel Kamloops Delta Hotel Kamloops
Salary: YEAR CAD

Location: Kamloops, BC 540 Victoria Street Kamloops BC V2C 2B2 CAN

Type of employment : FULL_TIME

Industry: Hospitality
Department:
Career Level:
Work Hours:

Date Posted: 04 Jan 2019

Valid Through: 03 Feb 2019 19:51

OPERATIONAL SUPPORT ASSOCIATE

Delta Hotels Kamloops is seeking an energetic, people loving Operational Support Services Associate to help  provide  a superior level of guest service which includes welcoming guests, taking ownership of guest satisfaction at the heart of hotel guest operations.  This position works to provide luggage service, valet service, clean up around property, security and support to various areas of the hotel as needed.

 PERKS

  • Opportunities to grow professionally and personally
  • Access to a comprehensive benefits package
  • Competitive wages
  • Explore the world with our employee hotel rates at first class hotels within Canada and Internationally
  • Discounted Parking pass - Downtown Kamloops
  • Empowered by leaders to think outside the box and develop innovative ideas
  • Genuine people who work together to achieve a common goal
  • Enjoy the people you work with, build friendships, and have fun at work
  • Opportunities to volunteer and give back to the Kamloops community
  • A team focused on sustainability and being environmentally friendly

QUALIFICATIONS

  • Serving it right certificate required; Food Safe certificate an asset
  • Valid drivers license, and clean drivers abstract
  • Able to drive automatic vehicles, standard is an asset
  • Position requires frequently lifting 50 pounds, pushing/ pulling carts and luggage
  • Possess a positive attitude and works well with other team members; Have a collaborative mindset to work within a dynamic team
  • Ability to remain calm and assertively deal with difficult situations in a professional and respectful manner
  • Ability to remain flexible and adapt well to variety of situations
  • Strong multitasking, organizational, and interpersonal skills
  • Solid understanding of computers, internet and technology

RESPONSIBILITIES

  • Embodies a forward-moving, highly collaborative, fully accountable and inspired vertical mindset; Actively promotes a vertical mindset in the work place
  • Presents and embodies a professional appearance and manner at all time
  • Ensures guest experience is top of mind for all employees and guests are receiving elevated guest experiences
  • Communicates frequently with Guest Services to ensure guest needs are taken care of immediately
  • Responsible for being a determined and focussed performer in a team of empowered Guest Services professionals who will strive to deliver focussed and extraordinary customer service
  • Handles guest luggage with care and efficient service
  • Valets guest vehicle to valet location quickly and with care
  • Deliver on-call items to guest rooms when required, and support Guest Services, Housekeeping Services, Food and Beverage, and all other departments as required
  • Patrol premises to ensure they are secure, and guests are safe
  • Deal with disruptive guests and/or individuals within our hotel and on hotel premises
  • Looks for efficiencies in processes and communicates with the Operations Manager of Guest Services to implement these changes
  • Works in Indoor and Outdoor working conditions (i.e. Air conditioning, heat, dust, etc.)
  • Performs other duties, as assigned, to meet business needs

COME EXPLORE WITH US! APPLY TODAY!

  • Posting closing date: January 26, 2019
  • Shortlisted candidates will be contacted after the posting has closed
  • Anticipated start date: March 2019

ABOUT KAMLOOPS, BC

The Delta Hotels Kamloops- a franchise of Marriott opening in April 2019, is located in Kamloops, BC. Kamloops  is a place for families, urban and rural adventurers. Don't just escape, explore. Go off the grid, get lost and discover the unexpected along the way. With abundant sunshine, the second largest city in BC's Interior has 100+ lakes within easy reach, ideal for fishing and paddling. Mountain biking and golfing are also popular. In winter, you can snowshoe, cross-country ski, as well as downhill ski and snowboard at Sun Peaks Resort and Harper Mountain.

  

Thank you for your interest in joining the Delta Hotels Kamloops team.
Only those with the current legal right to work in Canada will be considered.

 

 

Operational Support Associate - Kamloops, BC

OPERATIONAL SUPPORT ASSOCIATE

Delta Hotels Kamloops is seeking an energetic, people loving Operational Support Services Associate to help  provide  a superior level of guest service which includes welcoming guests, taking ownership of guest satisfaction at the heart of hotel guest operations.  This position works to provide luggage service, valet service, clean up around property, security and support to various areas of the hotel as needed.

 PERKS

  • Opportunities to grow professionally and personally
  • Access to a comprehensive benefits package
  • Competitive wages
  • Explore the world with our employee hotel rates at first class hotels within Canada and Internationally
  • Discounted Parking pass - Downtown Kamloops
  • Empowered by leaders to think outside the box and develop innovative ideas
  • Genuine people who work together to achieve a common goal
  • Enjoy the people you work with, build friendships, and have fun at work
  • Opportunities to volunteer and give back to the Kamloops community
  • A team focused on sustainability and being environmentally friendly

QUALIFICATIONS

  • Serving it right certificate required; Food Safe certificate an asset
  • Valid drivers license, and clean drivers abstract
  • Able to drive automatic vehicles, standard is an asset
  • Position requires frequently lifting 50 pounds, pushing/ pulling carts and luggage
  • Possess a positive attitude and works well with other team members; Have a collaborative mindset to work within a dynamic team
  • Ability to remain calm and assertively deal with difficult situations in a professional and respectful manner
  • Ability to remain flexible and adapt well to variety of situations
  • Strong multitasking, organizational, and interpersonal skills
  • Solid understanding of computers, internet and technology

RESPONSIBILITIES

  • Embodies a forward-moving, highly collaborative, fully accountable and inspired vertical mindset; Actively promotes a vertical mindset in the work place
  • Presents and embodies a professional appearance and manner at all time
  • Ensures guest experience is top of mind for all employees and guests are receiving elevated guest experiences
  • Communicates frequently with Guest Services to ensure guest needs are taken care of immediately
  • Responsible for being a determined and focussed performer in a team of empowered Guest Services professionals who will strive to deliver focussed and extraordinary customer service
  • Handles guest luggage with care and efficient service
  • Valets guest vehicle to valet location quickly and with care
  • Deliver on-call items to guest rooms when required, and support Guest Services, Housekeeping Services, Food and Beverage, and all other departments as required
  • Patrol premises to ensure they are secure, and guests are safe
  • Deal with disruptive guests and/or individuals within our hotel and on hotel premises
  • Looks for efficiencies in processes and communicates with the Operations Manager of Guest Services to implement these changes
  • Works in Indoor and Outdoor working conditions (i.e. Air conditioning, heat, dust, etc.)
  • Performs other duties, as assigned, to meet business needs

COME EXPLORE WITH US! APPLY TODAY!

  • Posting closing date: January 26, 2019
  • Shortlisted candidates will be contacted after the posting has closed
  • Anticipated start date: March 2019

ABOUT KAMLOOPS, BC

The Delta Hotels Kamloops- a franchise of Marriott opening in April 2019, is located in Kamloops, BC. Kamloops  is a place for families, urban and rural adventurers. Don't just escape, explore. Go off the grid, get lost and discover the unexpected along the way. With abundant sunshine, the second largest city in BC's Interior has 100+ lakes within easy reach, ideal for fishing and paddling. Mountain biking and golfing are also popular. In winter, you can snowshoe, cross-country ski, as well as downhill ski and snowboard at Sun Peaks Resort and Harper Mountain.

  

Thank you for your interest in joining the Delta Hotels Kamloops team.
Only those with the current legal right to work in Canada will be considered.

 

 

Job Details

Reference # 35575
Posted on 04 Jan 2019
Closes on 03 Feb 2019 19:51
Property name
Location(s) Kamloops, BC
City Name
Department
Career level
Hours/Status
Pay range ($low)
Pay range ($high)
Bonuses
Benefits
More details (document) Operational Support Associate.pdf
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