Room Attendant - Kitty Hawk, NC 36857 https://inntrack.snaphire.com/job?jobmc=36857GOOGLE https://inntrack.snaphire.com/job?jobmc=36857GOOGLE
Careers at Hilton Garden Inn – Outer Banks/Kitty Hawk Hilton Garden Inn – Outer Banks/Kitty Hawk
Salary: 10.0 10.0 HOUR USD

Location: Kitty Hawk, NC 5353 North Virginia Dare Trail Kitty Hawk NC 27949 USA

Type of employment : TEMPORARY

Industry: Hospitality
Department: Housekeeping
Career Level: Entry
Work Hours: Temporary

Date Posted: 17 Jan 2019

Valid Through: 14 Jul 2019 12:00

JOB DESCRIPTION: Responsible for helping to achieve ongoing guest satisfaction and team goals as a tool for continuous improvement. Clean and stock guest rooms, following company and brand standards, to ensure high standards of cleanliness and guest satisfaction.

 ESSENTIAL FUNCTIONS

  • Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Clean rooms according to property specific and system standards.
  • Strip and make beds, change the duvets.
  • Dust all furniture and picture frames.
  • Push and pull vacuum throughout entire room.
  • Empty trash.
  • Replenish amenities, linens, supplies in guest rooms.
  • Retrieve, push and restock Housekeeper cart.
  • Visually inspect room for cleanliness, appearance, and uniformity.
  • Able to perform all housekeeping associate duties as outlined in the training program and property specific checklists.
  • Operate all equipment in correct and safe manner. Able to push and/or pull equipment weighing up to 100 pounds.
  • Able to communicate effectively with other associates, as well as guests.
  • Utilize HelloShift as a communication tool between you and your co-workers.
  • Able to follow instructions, directions, and meet deadlines, including thorough cleaning of a minimum 15 rooms as specified by management.
  • Accommodate guest special requests courteously.
  • Answer guest questions regarding hotel and local area facilities and services.
  • Responsible for the proper administration of key control for issued keys.
  • Notify Executive Housekeeper of any problems with linen.
  • Carry out any reasonable request by management that you are capable of performing.
  • Must be available day before & day of QA Inspection.

 TECHNICAL SKILLS

  • Familiar with frequently used standard operating procedures.
  • Ability to work independently with minimum supervision.
  • Ability to communicate effectively both written and verbally.
  • Individual must possess a good work history and stability.
  • Willingness to respond to emergency situations on short notice.
  • Individuals must be service and detail oriented.
  • Must comply with all department, hotel, and corporate standard operating procedures.
  • Responsible for knowing Hotel emergency procedures.

 GUEST RELATIONS

  • Be ready available/approachable for all guests.
  • Take proactive effort when dealing with guest concerns.
  • Extend professionalism and courtesy to guests at all times.

 OTHER REQUIREMENTS

In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, determined by the supervisor:

  • The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands and associates, may be asked to work shifts other than those they prefer or normally work.
  • Carry out all reasonable requests by leadership team.
  • Comply with department uniform and appearance standards.
  • Must be capable of how to read, write, and speak English fluently.

Room Attendant - Kitty Hawk, NC

JOB DESCRIPTION: Responsible for helping to achieve ongoing guest satisfaction and team goals as a tool for continuous improvement. Clean and stock guest rooms, following company and brand standards, to ensure high standards of cleanliness and guest satisfaction.

 ESSENTIAL FUNCTIONS

  • Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Clean rooms according to property specific and system standards.
  • Strip and make beds, change the duvets.
  • Dust all furniture and picture frames.
  • Push and pull vacuum throughout entire room.
  • Empty trash.
  • Replenish amenities, linens, supplies in guest rooms.
  • Retrieve, push and restock Housekeeper cart.
  • Visually inspect room for cleanliness, appearance, and uniformity.
  • Able to perform all housekeeping associate duties as outlined in the training program and property specific checklists.
  • Operate all equipment in correct and safe manner. Able to push and/or pull equipment weighing up to 100 pounds.
  • Able to communicate effectively with other associates, as well as guests.
  • Utilize HelloShift as a communication tool between you and your co-workers.
  • Able to follow instructions, directions, and meet deadlines, including thorough cleaning of a minimum 15 rooms as specified by management.
  • Accommodate guest special requests courteously.
  • Answer guest questions regarding hotel and local area facilities and services.
  • Responsible for the proper administration of key control for issued keys.
  • Notify Executive Housekeeper of any problems with linen.
  • Carry out any reasonable request by management that you are capable of performing.
  • Must be available day before & day of QA Inspection.

 TECHNICAL SKILLS

  • Familiar with frequently used standard operating procedures.
  • Ability to work independently with minimum supervision.
  • Ability to communicate effectively both written and verbally.
  • Individual must possess a good work history and stability.
  • Willingness to respond to emergency situations on short notice.
  • Individuals must be service and detail oriented.
  • Must comply with all department, hotel, and corporate standard operating procedures.
  • Responsible for knowing Hotel emergency procedures.

 GUEST RELATIONS

  • Be ready available/approachable for all guests.
  • Take proactive effort when dealing with guest concerns.
  • Extend professionalism and courtesy to guests at all times.

 OTHER REQUIREMENTS

In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, determined by the supervisor:

  • The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands and associates, may be asked to work shifts other than those they prefer or normally work.
  • Carry out all reasonable requests by leadership team.
  • Comply with department uniform and appearance standards.
  • Must be capable of how to read, write, and speak English fluently.

Job Details

Reference # 36857
Posted on 17 Jan 2019
Closes on 14 Jul 2019 12:00
Property name
Location(s) Kitty Hawk, NC
City Name
Department Housekeeping
Career level Entry
Hours/Status Temporary
Pay range ($low) 10.0
Pay range ($high) 10.0
Bonuses Yes
Benefits Weekly cash incentives, attendance bonuses, seasonal Bonuses
More details (document)
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