Receptionist - Tampa, FL 37233 https://inntrack.snaphire.com/job?jobmc=37233GOOGLE https://inntrack.snaphire.com/job?jobmc=37233GOOGLE
Careers at Allegro Senior Living LLC Allegro Senior Living LLC
Salary: YEAR USD

Location: Tampa, FL USA

Type of employment : FULL_TIME

Industry: Hospitality
Department:
Career Level:
Work Hours:

Date Posted: 04 Feb 2019

Valid Through: 06 Mar 2019 12:58

Our Company

 

Allegro Management Company is a well-respected leader and expert in the senior living industry with a long-standing reputation of efficiently managing senior communities. Allegro Management Company operates communities throughout Florida, Kentucky, Georgia, and Missouri, with a home office in St. Louis, MO. 

Our Community

Live a resort-style life in South Tampa's most desirable neighborhood.  Located conveniently in the midst of sophisticated shopping, dining, and entertainment options, our community is very much a part of the South Tampa lifestyle.  With Tampa General Hospital less than a mile away, Tampa Bay's best physicians are also nearby.  We share programs with The University of Tampa, University of South Florida, and Primrose School to provide access to life-long learning and intergenerational opportunities for engagement.  Enjoy a close-knit community of neighbors and associates who care about you. 

The Role

The Receptionist performs receptionist and diverse business office duties that are technical and detailed. In performing these duties, the Receptionist is the first point of contact for anyone coming to the Community.

Areas of Responsibility

  • First point of contact - via telephone and walk-in traffic - with prospects, residents, family, associates and vendors.
  • Greet all guests, visitors, residents, and vendors in a positive, friendly manner; ensuring a welcoming Community atmosphere is established.
  • Interface daily with associates, residents, prospects, families, and vendors. Approach all encounters with residents and associates in a friendly, service-oriented manner.
  • Develop and maintain files according to the direction of the Business Office Manager (BOM), Executive Director (ED) and Company policies and procedures.
  • Maintain confidentiality of all pertinent resident, associate, Community and Company information deemed as such.
  • Assist the BOM with Purchase Orders.
  • Respond to emergencies and complete appropriate paperwork.
  • Responsible for the generation and maintenance of various reports and manuals as directed.
  • Provide support to various Department Heads, the Sales & Marketing Department, the BOM, and the ED.
  • Receive resident requests for maintenance in their apartments using the Company Work Order system.
  • Answer the telephone, take messages, greet and direct visitors and vendors to the appropriate party.
  • Responsible for the daily retrieving, preparing and distributing of both incoming and outgoing mail, courier services and packages.
  • Prepare correspondence and maintain other documents as required including guest book and activity report package.
  • Accept and sign for all package and courier service deliveries to the Community. Direct all large deliveries to the service area and notify the appropriate Department Head to meet the delivery person.
  • Communicate with all visitors as to their business. Have the visitors sign in using the guest register book. Withhold entry to and report any visitors that are not conducting legitimate business on the Property.
  • Monitor audible door alarms that indicate an entry door(s) is not secure; secure doors as necessary (if applicable).
  • Monitor and respond, per Community policies, to all resident call and fire system alarms.
  • Report any and all deferred maintenance, vandalism or hazardous situation to the BOM as discovered and take appropriate action as necessary.
  • Maintain high standards of personal appearance and grooming, which include wearing appropriate attire and name tag when on duty.
  • Attend and participate in all meetings and training as required by company policy and the BOM
  • Greet all potential residents and their families by name and have them introduced to Sales & Marketing.
  • Be constantly watchful of signs that residents are not able to function independently or a change in resident's behavior. Report all signs to the BOM following the Company policies and procedures.
  • Assist emergency medical personnel, fire department and/or law enforcement as necessary.
  • Other duties as assigned.Classification:        Non-Exempt Reports to:                           Business Office Manager
  • Working Conditions (travel, hours, environment):    
  • OSHA Category Classification:           Potential for exposure to bloodborne pathogens.
  •  
  • Must be able to work agreed-upon work hours, including possible overtime, and weekends and holidays as needed.

 

Special Requirements/Certifications:

    • Must be a minimum of 18 years of age.
    • Minimum of high school diploma or equivalent.
    • Minimum one (1) year experience as receptionist in a professional business environment.
  • Must have working knowledge of appropriate Microsoft Office programs.

  • Must have working knowledge of office equipment such as copy machine, calculator, and multi-line telephone system.
  • Must pay attention to detail, be organized and flexible/adaptable, and be able to multi-task.
  • Must have demonstrated teamwork skills and be able to work under stressful conditions.
  • Must have a positive Criminal Background Screening.
  • Must pass a physical having no signs or symptoms of a communicable disease including tuberculosis where required. Freedom from tuberculosis must be documented on an annual basis where required.
  • The Community is a drug free workplace; associates are subject to adherence to the Company Drug Free Workplace policy.

 

Physical/ Sensory Requirements (with or without reasonable accommodations):

  • Able to lift and carry loads up to 30 pounds;
  • Able to walk, reach, sit, stoop, kneel, crouch, crawl and stand for long periods of time;
  • Able to grasp, with fine hand coordination;
  • Able to push and pull;
  • Able to distinguish smells, tastes and temperatures;
  • Able to read and write;
  • Able to communicate with residents, families and personnel;
  • Able to remain calm under stressful conditions;
  • Able to hear and respond to emergency and resident call systems.

 

Allegro Senior Living offers a wide variety of competitive benefit options to meet the needs of each associate.

Allegro is an EOE-(Equal Opportunity Employer) and drug-free workplace.

Receptionist - Tampa, FL

Our Company

 

Allegro Management Company is a well-respected leader and expert in the senior living industry with a long-standing reputation of efficiently managing senior communities. Allegro Management Company operates communities throughout Florida, Kentucky, Georgia, and Missouri, with a home office in St. Louis, MO. 

Our Community

Live a resort-style life in South Tampa's most desirable neighborhood.  Located conveniently in the midst of sophisticated shopping, dining, and entertainment options, our community is very much a part of the South Tampa lifestyle.  With Tampa General Hospital less than a mile away, Tampa Bay's best physicians are also nearby.  We share programs with The University of Tampa, University of South Florida, and Primrose School to provide access to life-long learning and intergenerational opportunities for engagement.  Enjoy a close-knit community of neighbors and associates who care about you. 

The Role

The Receptionist performs receptionist and diverse business office duties that are technical and detailed. In performing these duties, the Receptionist is the first point of contact for anyone coming to the Community.

Areas of Responsibility

  • First point of contact - via telephone and walk-in traffic - with prospects, residents, family, associates and vendors.
  • Greet all guests, visitors, residents, and vendors in a positive, friendly manner; ensuring a welcoming Community atmosphere is established.
  • Interface daily with associates, residents, prospects, families, and vendors. Approach all encounters with residents and associates in a friendly, service-oriented manner.
  • Develop and maintain files according to the direction of the Business Office Manager (BOM), Executive Director (ED) and Company policies and procedures.
  • Maintain confidentiality of all pertinent resident, associate, Community and Company information deemed as such.
  • Assist the BOM with Purchase Orders.
  • Respond to emergencies and complete appropriate paperwork.
  • Responsible for the generation and maintenance of various reports and manuals as directed.
  • Provide support to various Department Heads, the Sales & Marketing Department, the BOM, and the ED.
  • Receive resident requests for maintenance in their apartments using the Company Work Order system.
  • Answer the telephone, take messages, greet and direct visitors and vendors to the appropriate party.
  • Responsible for the daily retrieving, preparing and distributing of both incoming and outgoing mail, courier services and packages.
  • Prepare correspondence and maintain other documents as required including guest book and activity report package.
  • Accept and sign for all package and courier service deliveries to the Community. Direct all large deliveries to the service area and notify the appropriate Department Head to meet the delivery person.
  • Communicate with all visitors as to their business. Have the visitors sign in using the guest register book. Withhold entry to and report any visitors that are not conducting legitimate business on the Property.
  • Monitor audible door alarms that indicate an entry door(s) is not secure; secure doors as necessary (if applicable).
  • Monitor and respond, per Community policies, to all resident call and fire system alarms.
  • Report any and all deferred maintenance, vandalism or hazardous situation to the BOM as discovered and take appropriate action as necessary.
  • Maintain high standards of personal appearance and grooming, which include wearing appropriate attire and name tag when on duty.
  • Attend and participate in all meetings and training as required by company policy and the BOM
  • Greet all potential residents and their families by name and have them introduced to Sales & Marketing.
  • Be constantly watchful of signs that residents are not able to function independently or a change in resident's behavior. Report all signs to the BOM following the Company policies and procedures.
  • Assist emergency medical personnel, fire department and/or law enforcement as necessary.
  • Other duties as assigned.Classification:        Non-Exempt Reports to:                           Business Office Manager
  • Working Conditions (travel, hours, environment):    
  • OSHA Category Classification:           Potential for exposure to bloodborne pathogens.
  •  
  • Must be able to work agreed-upon work hours, including possible overtime, and weekends and holidays as needed.

 

Special Requirements/Certifications:

    • Must be a minimum of 18 years of age.
    • Minimum of high school diploma or equivalent.
    • Minimum one (1) year experience as receptionist in a professional business environment.
  • Must have working knowledge of appropriate Microsoft Office programs.

  • Must have working knowledge of office equipment such as copy machine, calculator, and multi-line telephone system.
  • Must pay attention to detail, be organized and flexible/adaptable, and be able to multi-task.
  • Must have demonstrated teamwork skills and be able to work under stressful conditions.
  • Must have a positive Criminal Background Screening.
  • Must pass a physical having no signs or symptoms of a communicable disease including tuberculosis where required. Freedom from tuberculosis must be documented on an annual basis where required.
  • The Community is a drug free workplace; associates are subject to adherence to the Company Drug Free Workplace policy.

 

Physical/ Sensory Requirements (with or without reasonable accommodations):

  • Able to lift and carry loads up to 30 pounds;
  • Able to walk, reach, sit, stoop, kneel, crouch, crawl and stand for long periods of time;
  • Able to grasp, with fine hand coordination;
  • Able to push and pull;
  • Able to distinguish smells, tastes and temperatures;
  • Able to read and write;
  • Able to communicate with residents, families and personnel;
  • Able to remain calm under stressful conditions;
  • Able to hear and respond to emergency and resident call systems.

 

Allegro Senior Living offers a wide variety of competitive benefit options to meet the needs of each associate.

Allegro is an EOE-(Equal Opportunity Employer) and drug-free workplace.

Job Details

Reference # 37233
Posted on 04 Feb 2019
Closes on 06 Mar 2019 12:58
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Location(s) Tampa, FL
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