Host / Hostess - TGI Friday's Restaurant & Sports Bar - Niagara Falls, ON 37240 https://inntrack.snaphire.com/job?jobmc=37240GOOGLE https://inntrack.snaphire.com/job?jobmc=37240GOOGLE
Careers at Fallsview Group Fallsview Group
Salary: 14.0 HOUR CAD

Location: Niagara Falls, ON 6700 Fallsview Blvd Niagara Falls ON L2G 3W6 CAN

Type of employment : OTHER

Industry: Hospitality
Department: Food & Beverage
Career Level: Entry, Experienced
Work Hours: Full-time, Part-time (Non-benefited)

Date Posted: 29 Jan 2019

Valid Through: 28 Feb 2019 07:22

As the original casual dining bar and grill, TGI Fridays offers authentic American food and legendary drinks, served with genuine personal service. Bringing people together to socialize and celebrate the freeing and liberating spirit of "Friday" was the concept's founding premise, from which the brand promise "In Here, It's Always Friday" was born.

A TGI Fridays Host/Hostess presents a positive first impression of TGI Fridays friendliness, excellent service and high standards. The Host/Hostess also greets guests upon arrival, ensures the guest dining experience is excellent and bids guests farewell as they leave.

The TGI Friday's Restaurant & Sports Bar (located inside the Embassy Suites by Hilton Niagara Falls - Fallsview) is currently seeking Host/Hostesses! This is a unionized environment, benefits available after a probation period, and a starting wage of $14.00/hr plus gratuities. 

Specific responsibilities of the Host/Hostess include: 

  • Greet incoming and departing guests warmly with a genuine smile and eye contact.
  • Uses visual cues to seat guests in either the bar or dining area depending on their preference.
  • Informs guest of current promotions and who will be serving them to ensure a smooth hand-off to the service staff.
  • Promptly answers incoming calls to the restaurant and provide appropriate service.
  • Manages the flow of guests into the dining and bar areas, provides accurate wait times to incoming guests if appropriate.
  • Tends to special guest needs and requests.
  • Follows all relevant brand standards to deliver Fridays Service Style.
  • Observes guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensures the drink is refilled prior to getting back to the door).
  • A TGI Fridays Host/Hostess must be able to carry natural conversation with guests without sounding scripted or intrusive. 


Additional specific requirements for the Host/Hostess include: 

  • Must be able to read menus
  • Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
  • Must be able to clearly communicate guests' needs to Servers, Bussers, Managers, etc.
  • Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
  • Must be able to walk and stand during the entire shift
  • Must be able to reach, bend, stoop and wipe
  • Must be able to articulate clear greetings and farewells to guests
  • Must be able to understand requests for assistance
  • Must be able to carry trays or supplies (10-30 lbs.)

Qualifications: 

  • HS Diploma or equivalent
  • Cash experience, host experience, restaurant experience, an asset

***Must be available to work evenings, weekends and holidays***

Please Note: This job posting is not an exclusive list of all job functions that will be asked to be performed from time to time. This is only a sample; you may be required to perform other duties as assigned by management.

"Should you require any assistance, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact via phone the Human Resources Department"

Host / Hostess - TGI Friday's Restaurant & Sports Bar - Niagara Falls, ON

As the original casual dining bar and grill, TGI Fridays offers authentic American food and legendary drinks, served with genuine personal service. Bringing people together to socialize and celebrate the freeing and liberating spirit of "Friday" was the concept's founding premise, from which the brand promise "In Here, It's Always Friday" was born.

A TGI Fridays Host/Hostess presents a positive first impression of TGI Fridays friendliness, excellent service and high standards. The Host/Hostess also greets guests upon arrival, ensures the guest dining experience is excellent and bids guests farewell as they leave.

The TGI Friday's Restaurant & Sports Bar (located inside the Embassy Suites by Hilton Niagara Falls - Fallsview) is currently seeking Host/Hostesses! This is a unionized environment, benefits available after a probation period, and a starting wage of $14.00/hr plus gratuities. 

Specific responsibilities of the Host/Hostess include: 

  • Greet incoming and departing guests warmly with a genuine smile and eye contact.
  • Uses visual cues to seat guests in either the bar or dining area depending on their preference.
  • Informs guest of current promotions and who will be serving them to ensure a smooth hand-off to the service staff.
  • Promptly answers incoming calls to the restaurant and provide appropriate service.
  • Manages the flow of guests into the dining and bar areas, provides accurate wait times to incoming guests if appropriate.
  • Tends to special guest needs and requests.
  • Follows all relevant brand standards to deliver Fridays Service Style.
  • Observes guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensures the drink is refilled prior to getting back to the door).
  • A TGI Fridays Host/Hostess must be able to carry natural conversation with guests without sounding scripted or intrusive. 


Additional specific requirements for the Host/Hostess include: 

  • Must be able to read menus
  • Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
  • Must be able to clearly communicate guests' needs to Servers, Bussers, Managers, etc.
  • Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
  • Must be able to walk and stand during the entire shift
  • Must be able to reach, bend, stoop and wipe
  • Must be able to articulate clear greetings and farewells to guests
  • Must be able to understand requests for assistance
  • Must be able to carry trays or supplies (10-30 lbs.)

Qualifications: 

  • HS Diploma or equivalent
  • Cash experience, host experience, restaurant experience, an asset

***Must be available to work evenings, weekends and holidays***

Please Note: This job posting is not an exclusive list of all job functions that will be asked to be performed from time to time. This is only a sample; you may be required to perform other duties as assigned by management.

"Should you require any assistance, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact via phone the Human Resources Department"

Job Details

Reference # 37240
Posted on 29 Jan 2019
Closes on 28 Feb 2019 07:22
Property name TGI Friday's Restaurant & Sports Bar (Embassy Suites by Hilton Niagara Falls - Fallsview)
Location(s) Niagara Falls, ON
City Name
Department Food & Beverage
Career level Entry, Experienced
Hours/Status Full-time, Part-time (Non-benefited)
Pay range ($low) 14.0
Pay range ($high)
Bonuses
Benefits + Gratuities
More details (document)
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