Store Supervisor - New York, NY 37427 https://inntrack.snaphire.com/job?jobmc=37427GOOGLE https://inntrack.snaphire.com/job?jobmc=37427GOOGLE
Careers at SpinGig SpinGig
Salary: 21.0 21.0 HOUR USD

Location: New York, NY New York NY 10021 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Administration & General
Career Level: Management
Work Hours: Full-time

Date Posted: 02 Feb 2019

Valid Through: 04 Mar 2019 14:44

Quality and Passion are at the heart of Maison Kayser, and you will lead a team with your professionalism, passion for our product, and quality driven leadership style. In conjunction with employees in the management team, you will be responsible for supporting daily operations. You are responsible for opening and closing process, interacting with all guests, basic Q&A, creating positive atmosphere and restaurant floor set up.

We are using SpinGig to review applications so create your profile, upload your resume, if you are interested in our Store Supervisor position. 

Team Building and Management

Check in with employees to confirm attendance and making sure all employees are prepared to begin shifts.

Welcome new hires and introducing new employees to everyone in the store

Support GM and AGM with daily and weekly tasks by providing assistance to all employees

Train new and promoted employees to provide maximum support required

Assign breaks for all employees

Support GM to deliver any company wide communication to all employees

Provide feedback and be a liaison between field trainers to employees

Maintain positive and motivation environment for all employees by supporting all responsibilities

Work with the management team to control labor cost by increasing efficiency and sales in the store

Address concerns with employees not following policies and inform AGM or GM to manage them

Be a witness to disciplinary action when necessary

Learn and understand all company policies and provide suitable advice to employees

Customer Service & Product Quality

Ensure all employees are providing exceptional customer service

Consistently view the store from a customer perspective and challenge key leaders to do the same.

Open and close the store as planned:assure all security procedures are followed

Follow standard with opening and closing procedures

Understanding MK Core Values: ARTISAN - Authenticity, Real Passion, Teamwork, Incredible Quality, Service, Advancement and Natural Ingredients

Handle guest complaints and escalate to AGM or GM if necessary

Manage voids and comps for all customers and employees

Manage leftover products and handle all waste prior to closing

Responsible for cash out at closing and tip recording

Check quality of all products for opening and organize rotation of displays

Health & Safety

Responsible to record information in Maison Kayser Orange Book

Regularly inspect store to assure standards are maintained at all times

Always keep all areas of stores clean while operating business and provide regular feedback to night porters to make necessary improvements

Know/learn and maintain compliance with relevant regulatory rules, standards, and licenses

Ensure all employees are properly trained in safe work practices and procedures

Own the store's maintenance process: notifying maintenance team and following up to make sure issues are resolved in a timely manner

Manage DOH compliance and stay updated with all knowledge needed to handle DOH inspection

Full Ownership

Ensure the management team is continually focused on fulfilling store profitability requirements

Monitor and review store performance and facilitate improvements

Plan ahead for peak trading periods, events and seasonal changes

Support all employees with their responsibilities and help GM and AGM to achieve targeted sales

Plan holidays effectively to manage employees' schedules and maximize business potential

Desired Skills & Experience

Ability to support the AGM, GM and all employees in the store.

Open availability required

1-3 years of experience in handling various shifts with customer facing environment

A passion for food and restaurant operations and a desire to make an impact on customer and business

A "can do" work ethic and the ability to be a role model

Ability to adapt and succeed in a fast paced environment

This job description is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned by leadership.

We are using SpinGig to review applications so create your profile, upload your resume, if you are interested in our Store Supervisor position. 

"Maison Kayser is an Equal Opportunity Employer"

Store Supervisor - New York, NY

Quality and Passion are at the heart of Maison Kayser, and you will lead a team with your professionalism, passion for our product, and quality driven leadership style. In conjunction with employees in the management team, you will be responsible for supporting daily operations. You are responsible for opening and closing process, interacting with all guests, basic Q&A, creating positive atmosphere and restaurant floor set up.

We are using SpinGig to review applications so create your profile, upload your resume, if you are interested in our Store Supervisor position. 

Team Building and Management

Check in with employees to confirm attendance and making sure all employees are prepared to begin shifts.

Welcome new hires and introducing new employees to everyone in the store

Support GM and AGM with daily and weekly tasks by providing assistance to all employees

Train new and promoted employees to provide maximum support required

Assign breaks for all employees

Support GM to deliver any company wide communication to all employees

Provide feedback and be a liaison between field trainers to employees

Maintain positive and motivation environment for all employees by supporting all responsibilities

Work with the management team to control labor cost by increasing efficiency and sales in the store

Address concerns with employees not following policies and inform AGM or GM to manage them

Be a witness to disciplinary action when necessary

Learn and understand all company policies and provide suitable advice to employees

Customer Service & Product Quality

Ensure all employees are providing exceptional customer service

Consistently view the store from a customer perspective and challenge key leaders to do the same.

Open and close the store as planned:assure all security procedures are followed

Follow standard with opening and closing procedures

Understanding MK Core Values: ARTISAN - Authenticity, Real Passion, Teamwork, Incredible Quality, Service, Advancement and Natural Ingredients

Handle guest complaints and escalate to AGM or GM if necessary

Manage voids and comps for all customers and employees

Manage leftover products and handle all waste prior to closing

Responsible for cash out at closing and tip recording

Check quality of all products for opening and organize rotation of displays

Health & Safety

Responsible to record information in Maison Kayser Orange Book

Regularly inspect store to assure standards are maintained at all times

Always keep all areas of stores clean while operating business and provide regular feedback to night porters to make necessary improvements

Know/learn and maintain compliance with relevant regulatory rules, standards, and licenses

Ensure all employees are properly trained in safe work practices and procedures

Own the store's maintenance process: notifying maintenance team and following up to make sure issues are resolved in a timely manner

Manage DOH compliance and stay updated with all knowledge needed to handle DOH inspection

Full Ownership

Ensure the management team is continually focused on fulfilling store profitability requirements

Monitor and review store performance and facilitate improvements

Plan ahead for peak trading periods, events and seasonal changes

Support all employees with their responsibilities and help GM and AGM to achieve targeted sales

Plan holidays effectively to manage employees' schedules and maximize business potential

Desired Skills & Experience

Ability to support the AGM, GM and all employees in the store.

Open availability required

1-3 years of experience in handling various shifts with customer facing environment

A passion for food and restaurant operations and a desire to make an impact on customer and business

A "can do" work ethic and the ability to be a role model

Ability to adapt and succeed in a fast paced environment

This job description is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned by leadership.

We are using SpinGig to review applications so create your profile, upload your resume, if you are interested in our Store Supervisor position. 

"Maison Kayser is an Equal Opportunity Employer"

Job Details

Reference # 37427
Posted on 02 Feb 2019
Closes on 04 Mar 2019 14:44
Property name
Location(s) New York, NY
City Name
Department Administration & General
Career level Management
Hours/Status Full-time
Pay range ($low)
Pay range ($high)
Bonuses
Benefits
More details (document)
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