FT Night Auditor (Tue-Fri) - Irvine, CA 37584 https://inntrack.snaphire.com/job?jobmc=37584GOOGLE https://inntrack.snaphire.com/job?jobmc=37584GOOGLE
Careers at S3 Hotel Group S3 Hotel Group
Salary: YEAR USD

Location: Irvine, CA 2381 Morse Avenue Irvine CA 92614 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Rooms & Reservations
Career Level:
Work Hours: Full-time

Date Posted:

Valid Through:

Night Audit

The Front Desk Night Audit Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. Functions will also include nightly accounting and working as a "Runner" for housekeeping needs during the midnight shift. He/She will compute, classify, and record numerical data to keep financial records complete. The Front Desk Night Clerk will perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. This position may also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Responsibilities:

* Resolve guest complaints, ensuring guest satisfaction.
* Maintain complete knowledge of, or where to access to following information: a) all hotel features/services, hours of operation. b) all room types, numbers, layout, decor, and location. c) all room rates, special packages and promotions. d) daily house count and expected arrivals/departures. e) room availability status for any given day. f) scheduled daily group activities.
* Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
* Count and maintain banks. Secure banks at all times.
* Read the log book daily, and record all pertinent information in the log book.
* Accurately process payments to guest accounts.
* Process adjustments, rebates, paid outs and credits as required.
* Operate P.M.S. (Property Management System) and maintain security of system.
* Post and audit Banquet charges.
* Reconcile telephone calls and miscellaneous accounts.
* Backup computer system files.
* Verifies that all checks are closed, and closes and logs any open check in the P.O.S. (Point of Sale) system.
* Prints Food & Beverage end of day reports.
* Audit Food & Beverage log and correct discrepancies.
* Audit Rooms Cashiers work and correct discrepancies.
* Audit all miscellaneous charges. (Banquets, Bars etc.)
* Verifies package postings on house accounts.
* Input all sales figures into the P.M.S. and balance all accounts (Property Management System).
* Run Room & Tax verifying that all room rates posted.
* Close P.O.S. after all work is balanced.
* Run end of day program and close day.
* Check that interfaces are up and running.
* Run morning reports and backup reports and distribute accordingly.
* Sign out and brief relief.
* Review Night Audit checklist and verify that all work has been completed.
* Restock all supplies.
* Review shift reports and any follow-up action with on-coming Supervisor.
* Attend quarterly department meetings and training sessions as necessary.

* Fully trained on walk/relocation SOPs relaying all pertinent information to the General Manager, Front Office Manager, and Director of Sales.

* Send nightly shift reports passing along any pertinent information ensuring follow up when needed.

FT Night Auditor (Tue-Fri) - Irvine, CA

Night Audit

The Front Desk Night Audit Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. Functions will also include nightly accounting and working as a "Runner" for housekeeping needs during the midnight shift. He/She will compute, classify, and record numerical data to keep financial records complete. The Front Desk Night Clerk will perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. This position may also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Responsibilities:

* Resolve guest complaints, ensuring guest satisfaction.
* Maintain complete knowledge of, or where to access to following information: a) all hotel features/services, hours of operation. b) all room types, numbers, layout, decor, and location. c) all room rates, special packages and promotions. d) daily house count and expected arrivals/departures. e) room availability status for any given day. f) scheduled daily group activities.
* Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
* Count and maintain banks. Secure banks at all times.
* Read the log book daily, and record all pertinent information in the log book.
* Accurately process payments to guest accounts.
* Process adjustments, rebates, paid outs and credits as required.
* Operate P.M.S. (Property Management System) and maintain security of system.
* Post and audit Banquet charges.
* Reconcile telephone calls and miscellaneous accounts.
* Backup computer system files.
* Verifies that all checks are closed, and closes and logs any open check in the P.O.S. (Point of Sale) system.
* Prints Food & Beverage end of day reports.
* Audit Food & Beverage log and correct discrepancies.
* Audit Rooms Cashiers work and correct discrepancies.
* Audit all miscellaneous charges. (Banquets, Bars etc.)
* Verifies package postings on house accounts.
* Input all sales figures into the P.M.S. and balance all accounts (Property Management System).
* Run Room & Tax verifying that all room rates posted.
* Close P.O.S. after all work is balanced.
* Run end of day program and close day.
* Check that interfaces are up and running.
* Run morning reports and backup reports and distribute accordingly.
* Sign out and brief relief.
* Review Night Audit checklist and verify that all work has been completed.
* Restock all supplies.
* Review shift reports and any follow-up action with on-coming Supervisor.
* Attend quarterly department meetings and training sessions as necessary.

* Fully trained on walk/relocation SOPs relaying all pertinent information to the General Manager, Front Office Manager, and Director of Sales.

* Send nightly shift reports passing along any pertinent information ensuring follow up when needed.

Job Details

Reference # 37584
Posted on
Closes on
Property name Hilton Garden Inn - Irvine/OC Airport
Location(s) Irvine, CA
City Name
Department Rooms & Reservations
Career level
Hours/Status Full-time
Pay range ($low)
Pay range ($high)
Bonuses No
Benefits
More details (document)
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