Marina Assistant Dock Master - Charlestown, MA 37600 https://inntrack.snaphire.com/job?jobmc=37600GOOGLE https://inntrack.snaphire.com/job?jobmc=37600GOOGLE
Careers at Ocean Havens Ocean Havens
Salary: YEAR USD

Location: Charlestown, MA Charlestown MA USA

Type of employment : FULL_TIME

Industry: Hospitality
Department:
Career Level:
Work Hours:

Date Posted: 07 Feb 2019

Valid Through: 09 Mar 2019 13:55

Marina Assistant Dock Master

The Assistant Dock Master is an ambassador of the waterfront of Boston Harbor in the one of the most highly renowned marinas in the Northeast. The main duty of our Assistant Dock Master is to assist the Marina Manager by overseeing the docks, slips, dock staff and create an all around great experience for our boaters by providing the highest level of customer service and exceeding their expectations. He or she also performs both administrative and supervisory roles such as planning, coordinating, promoting, and managing the daily operations, facilities, and employees of the marina, our seasonal and transient boaters and our community.

Primary Responsibilities:

 

  • Assists customers in making reservations, boat slip assignments, develops relationships with boat owners and captains.
  • Works closely with vendors, brokers, yacht captains and yacht owners and managers in the organization.
  • Oversees a seasonal staff of dock attendants.
  • Maximizes lineal footage in the marina and strategically makes best use of available dockage to sell out for the season.
  • Uses computer softwares to manage reservations, profiles and folios.
  • Works closely with marina office staff to handle seasonal dockage contracts and transient paperwork.
  • Reconciles daily, weekly, monthly all transactions and maintains occupancy and revenue reports.
  • Keep clean equipment and facility. Inspect equipment for damage and safety.
  • Open the facility, including but not limited to setting up equipment for daily use and facility maintenance. 
  • Close the facility, including but not limited to putting away all equipment, locking doors and setting alarm. 
  • Provide support for a variety of special events.
  • Trains, coaches and develops a team of seasonal dock attendants and office staff.
  • Maintains professionalism and and a calm and courteous demeanor at all times.
  • Responds to any urgent issues in a time sensitive manner and follows through.
  • Is available all of the boating season and takes time off only in the off season.

Education and Training Requirements:

  • Bachelor's / College Degree preferred
  • At least 1 year work experience in a marina.

Skills and Competency:

  • Exceptional customer service skills
  • Ability to communicate effectively both verbally and in writing with staff, employees and public
  • Knowledge of dock construction and repair
  • Good analytical and problem-solving skills
  • Basic computer skills
  • Must be able to swim

 

This is a full time position.  Please send your resume when applying for this position.

Opportunities for further growth with this very quickly growing, reputable company!

Marina Assistant Dock Master - Charlestown, MA

Marina Assistant Dock Master

The Assistant Dock Master is an ambassador of the waterfront of Boston Harbor in the one of the most highly renowned marinas in the Northeast. The main duty of our Assistant Dock Master is to assist the Marina Manager by overseeing the docks, slips, dock staff and create an all around great experience for our boaters by providing the highest level of customer service and exceeding their expectations. He or she also performs both administrative and supervisory roles such as planning, coordinating, promoting, and managing the daily operations, facilities, and employees of the marina, our seasonal and transient boaters and our community.

Primary Responsibilities:

 

  • Assists customers in making reservations, boat slip assignments, develops relationships with boat owners and captains.
  • Works closely with vendors, brokers, yacht captains and yacht owners and managers in the organization.
  • Oversees a seasonal staff of dock attendants.
  • Maximizes lineal footage in the marina and strategically makes best use of available dockage to sell out for the season.
  • Uses computer softwares to manage reservations, profiles and folios.
  • Works closely with marina office staff to handle seasonal dockage contracts and transient paperwork.
  • Reconciles daily, weekly, monthly all transactions and maintains occupancy and revenue reports.
  • Keep clean equipment and facility. Inspect equipment for damage and safety.
  • Open the facility, including but not limited to setting up equipment for daily use and facility maintenance. 
  • Close the facility, including but not limited to putting away all equipment, locking doors and setting alarm. 
  • Provide support for a variety of special events.
  • Trains, coaches and develops a team of seasonal dock attendants and office staff.
  • Maintains professionalism and and a calm and courteous demeanor at all times.
  • Responds to any urgent issues in a time sensitive manner and follows through.
  • Is available all of the boating season and takes time off only in the off season.

Education and Training Requirements:

  • Bachelor's / College Degree preferred
  • At least 1 year work experience in a marina.

Skills and Competency:

  • Exceptional customer service skills
  • Ability to communicate effectively both verbally and in writing with staff, employees and public
  • Knowledge of dock construction and repair
  • Good analytical and problem-solving skills
  • Basic computer skills
  • Must be able to swim

 

This is a full time position.  Please send your resume when applying for this position.

Opportunities for further growth with this very quickly growing, reputable company!

Job Details

Reference # 37600
Posted on 07 Feb 2019
Closes on 09 Mar 2019 13:55
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Location(s) Charlestown, MA
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