Director of Sales - Boston, MA 38339 https://inntrack.snaphire.com/job?jobmc=38339GOOGLE https://inntrack.snaphire.com/job?jobmc=38339GOOGLE
Careers at BH - Hotel Indigo Boston Garden BH - Hotel Indigo Boston Garden
Salary: YEAR USD

Location: Boston, MA 280 Friend St. Boston MA 02114 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Sales & Marketing
Career Level: Experienced, Management
Work Hours: Full-time

Date Posted: 03 May 2019

Valid Through: 02 Jun 2019 06:29

The Hotel Indigo Boston Garden, located across the street from TD Garden and North Station in the heart of Boston, is a unique boutique hotel and part of the world's largest hotel group.  The Indigo brand focus' on offering guests authentic local experiences, within modern design, intimate service and consistency of stay.  Indigo employees work to make each guest experience memorable, focusing on the uniqueness of each property's design and neighborhood vibe.

Tasks and Responsibilities

Reporting to the Hotel General Manager and the Regional Director of Sales, the mission of the Business Transient Sales Manager role is to manage the direct sales and marketing program for the hotel while consistently growing the client base and generating dependable revenue streams via strong overall positioning of the Hotel within local markets.  The role entails high-level communication and client-management skills to foster strong client relationships, drive creative brand promotion, and developing well-designed and well-executed sales initiatives.

The essential duties of the Business Transient Sales Manager include the following:

  • Ability to travel frequently (often multi-day or full-week trips, generally weekly), to visit client locations and to personally engage both existing and potential clients a day-to-day basis. Travel and outside sales activities may require that work be performed off site up to 65% of the work week and may occasionally include weekend travel days.
  • Strong ability to establish relationships and foster efficient, positive and proactive communication with clients, colleagues, and the hotels' General Manager.
  • Ability to set both short-term and long-term goals, geared towards the unique aspects of the Hotel, designed towards delivering financial success.
  • Deep industry knowledge, including range of rates across multiple platforms, volume trends, industry drivers, etc.
  • Role may require the ability to drive a motor vehicle, stand, walk, sit, talk, talk on a telephone or mobile device, carry a laptop (including while traveling), use a computer for a significant amount of time each day, to hear, and to occasionally lift up to 20 lbs.

Specific requirements of the role:

  • Oversee the process of establishing and maintaining quality service and driving guest satisfaction for corporate, group, and local negotiated clients.
  • Ensure efficient departmental operations and overall profitability while implementing new sales strategies.
  • Submit comprehensive annual budgets and marketing plans to the Director of Hospitality and Hotel General Manager.
  • Liaise with ownership groups at the direction of the Director of Hospitality.
  • Organize informational packages outlining hotel product and services and create effective marketing materials and presentations.
  • Provide input to Hotel General Manager and Front Office Manager with regards to rate and inventory strategies.
  • Conduct daily and weekly sales team meetings.
  • Effectively communicate issues to corporate management team, as well as providing regular updates on the sales goals and performance.
  • Display strong moral principles and work ethic and entrepreneurial drive. Demonstrates the highest level of integrity and promotes ethical practices.
  • Actively participate in community and civic affairs local to the hotel.
  • Act as Manager on Duty, as may be occasionally required, under direction of the Hotel General Manager.
  • Carrying out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the role.

Qualifications

  • Educated to bachelor's degree or higher. Marketing Administration Degree or coursework a plus. 
  • Demonstrated success in a direct sales role or similar position (min. 3 years)
  • Experience working with senior management is essential
  • Deep sales and industry knowledge, including but not limited to: market qualification, 4-step selling process, file and trace management.
  • Strong experience designing annual budgets and annual revenue management.
  • Excellent oral and written communication skills are required; second language a plus
  • Must have excellent organizational skills, ability to multi-task and an awesomely positive attitude.
  • Ability to exercise discretion in dealing with confidential or sensitive matters
  • Attention to detail and deadlines
  • Ability to work under pressure and to be flexible as part of a team
  • Certified Hospitality Sales Professional, a plus.

Director of Sales - Boston, MA

The Hotel Indigo Boston Garden, located across the street from TD Garden and North Station in the heart of Boston, is a unique boutique hotel and part of the world's largest hotel group.  The Indigo brand focus' on offering guests authentic local experiences, within modern design, intimate service and consistency of stay.  Indigo employees work to make each guest experience memorable, focusing on the uniqueness of each property's design and neighborhood vibe.

Tasks and Responsibilities

Reporting to the Hotel General Manager and the Regional Director of Sales, the mission of the Business Transient Sales Manager role is to manage the direct sales and marketing program for the hotel while consistently growing the client base and generating dependable revenue streams via strong overall positioning of the Hotel within local markets.  The role entails high-level communication and client-management skills to foster strong client relationships, drive creative brand promotion, and developing well-designed and well-executed sales initiatives.

The essential duties of the Business Transient Sales Manager include the following:

  • Ability to travel frequently (often multi-day or full-week trips, generally weekly), to visit client locations and to personally engage both existing and potential clients a day-to-day basis. Travel and outside sales activities may require that work be performed off site up to 65% of the work week and may occasionally include weekend travel days.
  • Strong ability to establish relationships and foster efficient, positive and proactive communication with clients, colleagues, and the hotels' General Manager.
  • Ability to set both short-term and long-term goals, geared towards the unique aspects of the Hotel, designed towards delivering financial success.
  • Deep industry knowledge, including range of rates across multiple platforms, volume trends, industry drivers, etc.
  • Role may require the ability to drive a motor vehicle, stand, walk, sit, talk, talk on a telephone or mobile device, carry a laptop (including while traveling), use a computer for a significant amount of time each day, to hear, and to occasionally lift up to 20 lbs.

Specific requirements of the role:

  • Oversee the process of establishing and maintaining quality service and driving guest satisfaction for corporate, group, and local negotiated clients.
  • Ensure efficient departmental operations and overall profitability while implementing new sales strategies.
  • Submit comprehensive annual budgets and marketing plans to the Director of Hospitality and Hotel General Manager.
  • Liaise with ownership groups at the direction of the Director of Hospitality.
  • Organize informational packages outlining hotel product and services and create effective marketing materials and presentations.
  • Provide input to Hotel General Manager and Front Office Manager with regards to rate and inventory strategies.
  • Conduct daily and weekly sales team meetings.
  • Effectively communicate issues to corporate management team, as well as providing regular updates on the sales goals and performance.
  • Display strong moral principles and work ethic and entrepreneurial drive. Demonstrates the highest level of integrity and promotes ethical practices.
  • Actively participate in community and civic affairs local to the hotel.
  • Act as Manager on Duty, as may be occasionally required, under direction of the Hotel General Manager.
  • Carrying out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the role.

Qualifications

  • Educated to bachelor's degree or higher. Marketing Administration Degree or coursework a plus. 
  • Demonstrated success in a direct sales role or similar position (min. 3 years)
  • Experience working with senior management is essential
  • Deep sales and industry knowledge, including but not limited to: market qualification, 4-step selling process, file and trace management.
  • Strong experience designing annual budgets and annual revenue management.
  • Excellent oral and written communication skills are required; second language a plus
  • Must have excellent organizational skills, ability to multi-task and an awesomely positive attitude.
  • Ability to exercise discretion in dealing with confidential or sensitive matters
  • Attention to detail and deadlines
  • Ability to work under pressure and to be flexible as part of a team
  • Certified Hospitality Sales Professional, a plus.

Job Details

Reference # 38339
Posted on 03 May 2019
Closes on 02 Jun 2019 06:29
Property name
Location(s) Boston, MA
City Name
Department Sales & Marketing
Career level Experienced, Management
Hours/Status Full-time
Pay range ($low)
Pay range ($high)
Bonuses Yes
Benefits
More details (document)
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