Front Desk Agent - SBLNK - Lincoln, NE 40016 https://inntrack.snaphire.com/job?jobmc=40016GOOGLE https://inntrack.snaphire.com/job?jobmc=40016GOOGLE
Careers at Lincoln Hotel Group Lincoln Hotel Group
Salary: HOUR USD

Location: Lincoln, NE 1501 N 86th St Lincoln NE 68505 USA

Type of employment : PART_TIME

Industry: Hospitality
Department: Rooms & Reservations
Career Level: Entry
Work Hours: Part-time (Non-benefited)

Date Posted: 09 Jul 2019

Valid Through: 08 Aug 2019 15:15

*JOB DUTIES & RESPONSIBILITIES

*
• Keeps accurate accounts of cash, checks, and credit transactions.
• Handles confidential information, including guest records, with a high degree of integrity.
• Verifies room charges and rates; verifies register has appropriate starting cash.
• Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report.
• Submits reports to corporate office as appropriate.
• Performs duties of a Front Desk Agent.
• Performs and documents security walks on a regular basis.
• Implements proper procedures in emergency situations.
• Assists in setting up breakfast area as directed; replenishes breakfast items as needed.
• May be required to make management decisions in manager's absence.
• Completes laundry as directed.
• Other duties as assigned.

*KNOWLEDGE, SKILLS, & ABILITIES
*
• Requires the ability to read, write, and speak the English language.
• Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.
• Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.
• Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
• Ability to multi-task; strong organizational skills.
• Strong attention to detail.
• Knowledge of, and ability to, appropriately interpret and follow policies and procedures.
• Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
• Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.
• Skill in the use of personal computers and related software applications.
• Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

Availability on weekends and holidays is required. 

Front Desk Agent - SBLNK - Lincoln, NE

*JOB DUTIES & RESPONSIBILITIES

*
• Keeps accurate accounts of cash, checks, and credit transactions.
• Handles confidential information, including guest records, with a high degree of integrity.
• Verifies room charges and rates; verifies register has appropriate starting cash.
• Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report.
• Submits reports to corporate office as appropriate.
• Performs duties of a Front Desk Agent.
• Performs and documents security walks on a regular basis.
• Implements proper procedures in emergency situations.
• Assists in setting up breakfast area as directed; replenishes breakfast items as needed.
• May be required to make management decisions in manager's absence.
• Completes laundry as directed.
• Other duties as assigned.

*KNOWLEDGE, SKILLS, & ABILITIES
*
• Requires the ability to read, write, and speak the English language.
• Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.
• Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.
• Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
• Ability to multi-task; strong organizational skills.
• Strong attention to detail.
• Knowledge of, and ability to, appropriately interpret and follow policies and procedures.
• Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
• Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.
• Skill in the use of personal computers and related software applications.
• Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

Availability on weekends and holidays is required. 

Job Details

Reference # 40016
Posted on 09 Jul 2019
Closes on 08 Aug 2019 15:15
Property name Staybridge Suites Lincoln Northeast
Location(s) Lincoln, NE
City Name
Department Rooms & Reservations
Career level Entry
Hours/Status Part-time (Non-benefited)
Pay range ($low)
Pay range ($high)
Bonuses No
Benefits Disability, Life, Dental, Other
More details (document)
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