Restaurant Supervisor - Vaughan, ON 42910 https://inntrack.snaphire.com/job?jobmc=42910GOOGLE https://inntrack.snaphire.com/job?jobmc=42910GOOGLE
Careers at EG - Hilton Garden Inn Vaughan EG - Hilton Garden Inn Vaughan
Salary:

Location: Vaughan, ON

Type of employment : OTHER

Industry: Hospitality
Department: Food & Beverage
Career Level:
Work Hours: Full-time

Date Posted: 07 Jun 2019

Valid Through: 07 Jul 2019 14:00

Job Purpose:  Assists in the management of the food and beverage outlet to ensure that quality and service standards are met and maximize food and beverage profits.

Job Responsibilities:

  • Train and schedule employees to ensure proper coverage. Monitor performance and recommend corrective action. Alert management of potentially serious issues.
  • Respond in a prompt and professional manner to guest requests and complaints. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction. 
  • Ensures food on buffet or from kitchen has good presentation.
  • Supervises activity in outlets including restaurant, bar and room service to ensure smooth operation and guest satisfaction.
  • Inspect restaurant daily to ensure high quality food and food presentation and cleanliness.
  • Conduct pre-shift meetings to inform staff of daily events.   Review daily specials.
  • Ensure side work duties are complete and tables are set before, during and after operating hours.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • May routinely greet guests, serve food and beverage, and take reservations and maintain reservations book if applicable.
  • Provides a professional image at all times through appearance and dress.
  • Follows company policies and procedures.
  • Assist the banquet department as needed.
  • Perform other duties as assigned.

Education & Qualification :

High school diploma or equivalent and two year food service experience in a full service restaurant or similar setting. Some college or supervisory experience preferred. 

Plus - experience with Micros, Delphi, Microsoft Office

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 50 pounds
  • Remain stationary for extended periods of time
  • Moving about the outlet(s)
  • Handling food objects and products
  • Bending, stooping, kneeling

Other:

  • Communication skills are utilized a significant amount of time when interacting with customers and employees
  • Reading and writing abilities are utilized often when completing paperwork, scheduling, and giving and receiving instructions.
  • Mathematical skills, including basic math, cash handling, are utilized frequently.
  • Problem solving, reasoning, motivating, organizational and training abilities are used often.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
  • May be required to work nights, weekends, and/or holidays.

Licenses/Certifications

Smart Serve, Food Handler's Certification 

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Restaurant Supervisor - Vaughan, ON

Job Purpose:  Assists in the management of the food and beverage outlet to ensure that quality and service standards are met and maximize food and beverage profits.

Job Responsibilities:

  • Train and schedule employees to ensure proper coverage. Monitor performance and recommend corrective action. Alert management of potentially serious issues.
  • Respond in a prompt and professional manner to guest requests and complaints. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction. 
  • Ensures food on buffet or from kitchen has good presentation.
  • Supervises activity in outlets including restaurant, bar and room service to ensure smooth operation and guest satisfaction.
  • Inspect restaurant daily to ensure high quality food and food presentation and cleanliness.
  • Conduct pre-shift meetings to inform staff of daily events.   Review daily specials.
  • Ensure side work duties are complete and tables are set before, during and after operating hours.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • May routinely greet guests, serve food and beverage, and take reservations and maintain reservations book if applicable.
  • Provides a professional image at all times through appearance and dress.
  • Follows company policies and procedures.
  • Assist the banquet department as needed.
  • Perform other duties as assigned.

Education & Qualification :

High school diploma or equivalent and two year food service experience in a full service restaurant or similar setting. Some college or supervisory experience preferred. 

Plus - experience with Micros, Delphi, Microsoft Office

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 50 pounds
  • Remain stationary for extended periods of time
  • Moving about the outlet(s)
  • Handling food objects and products
  • Bending, stooping, kneeling

Other:

  • Communication skills are utilized a significant amount of time when interacting with customers and employees
  • Reading and writing abilities are utilized often when completing paperwork, scheduling, and giving and receiving instructions.
  • Mathematical skills, including basic math, cash handling, are utilized frequently.
  • Problem solving, reasoning, motivating, organizational and training abilities are used often.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
  • May be required to work nights, weekends, and/or holidays.

Licenses/Certifications

Smart Serve, Food Handler's Certification 

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Details

Reference # 42910
Posted on 07 Jun 2019
Closes on 07 Jul 2019 14:00
Property name
Location(s) Vaughan, ON
City Name
Department Food & Beverage
Career level
Hours/Status Full-time
Pay range ($low)
Pay range ($high)
Bonuses
Benefits
More details (document)
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