Valet Driver - Toronto, ON 43724 https://inntrack.snaphire.com/job?jobmc=43724GOOGLE https://inntrack.snaphire.com/job?jobmc=43724GOOGLE
Careers at EG - Hilton Garden Inn Toronto Hilton Garden Inn Toronto
Salary:

Location: Toronto, ON CAN

Type of employment : FULL_TIME

Industry: Hospitality
Department: Rooms & Reservations
Career Level: Entry
Work Hours: Full-time

Date Posted: 04 Feb 2020

Valid Through: 05 Mar 2020 13:09

Primary Responsibilities: 

  • Work with all team members in a professional and courteous manner.
  • Be a proactive member of the team by supporting others, offering suggestions and taking initiative ownership of actions.
  • Participate in Hotel directed training and development programs.
  • Comply with and exceed Brand Service Standards - Hilton's "CRM", "Ultimate Service", and "My Way".
  • Know and understand the products and services offered by the Company and Hotel.
  • Maintain personal appearance and hygiene in accordance with Company Policies.
  • Maintains cleanliness of work areas both outside and inside of hotel.
  • Full uniform and name badge to be worn at all times.
  • Assist guests and visitors into and out of their vehicles.
  • Provide guest information that only valet parking is available with cost and instruction on how to retrieve their vehicle.
  • Provide the guest with claim tag and direct them to the front desk for check in.
  • Park guest(s) vehicle using the car elevator.
  • Maintain accurate knowledge of local attractions and activities to recommend for guest inquiries.
  • Secure taxis/transportation for guests/visitors.
  • Create a sense of recognition by using guest's name, when known, in a natural and discreet manner.
  • Acknowledging guests presence by eye contact, even when passing.
  • Greet guest with a smile and speak clearly in a friendly manner.
  • Deliver consistently outstanding service and create Hilton Moments.
  • Guest complaints will be handled promptly and professionally by speaking in an attentive, natural, and courteous manner, and in a clear voice.
  • Report guest concerns or comments to the Front Desk Supervisor/ Manager.
  • Promote the hotel restaurant, banquet facility and other services offered by the hotel.
  • Maintaining a neat and tidy office and storage area.
  • Read all memos pertinent to the efficient operation of the Front Office/Hotel.
  • Responds quickly to guest requests or complaints in a friendly manner and ensures that appropriate action is taken. Follows up to ensure guest satisfaction.
  • Provides a professional image at all times through appearance and dress.

Follows company policies and procedures and is able to effectively communicate with guests and other departments

Valet Driver - Toronto, ON

Primary Responsibilities: 

  • Work with all team members in a professional and courteous manner.
  • Be a proactive member of the team by supporting others, offering suggestions and taking initiative ownership of actions.
  • Participate in Hotel directed training and development programs.
  • Comply with and exceed Brand Service Standards - Hilton's "CRM", "Ultimate Service", and "My Way".
  • Know and understand the products and services offered by the Company and Hotel.
  • Maintain personal appearance and hygiene in accordance with Company Policies.
  • Maintains cleanliness of work areas both outside and inside of hotel.
  • Full uniform and name badge to be worn at all times.
  • Assist guests and visitors into and out of their vehicles.
  • Provide guest information that only valet parking is available with cost and instruction on how to retrieve their vehicle.
  • Provide the guest with claim tag and direct them to the front desk for check in.
  • Park guest(s) vehicle using the car elevator.
  • Maintain accurate knowledge of local attractions and activities to recommend for guest inquiries.
  • Secure taxis/transportation for guests/visitors.
  • Create a sense of recognition by using guest's name, when known, in a natural and discreet manner.
  • Acknowledging guests presence by eye contact, even when passing.
  • Greet guest with a smile and speak clearly in a friendly manner.
  • Deliver consistently outstanding service and create Hilton Moments.
  • Guest complaints will be handled promptly and professionally by speaking in an attentive, natural, and courteous manner, and in a clear voice.
  • Report guest concerns or comments to the Front Desk Supervisor/ Manager.
  • Promote the hotel restaurant, banquet facility and other services offered by the hotel.
  • Maintaining a neat and tidy office and storage area.
  • Read all memos pertinent to the efficient operation of the Front Office/Hotel.
  • Responds quickly to guest requests or complaints in a friendly manner and ensures that appropriate action is taken. Follows up to ensure guest satisfaction.
  • Provides a professional image at all times through appearance and dress.

Follows company policies and procedures and is able to effectively communicate with guests and other departments

Job Details

Reference # 43724
Posted on 04 Feb 2020
Closes on 05 Mar 2020 13:09
Property name Hilton Garden Inn Toronto
Location(s) Toronto, ON
City Name
Department Rooms & Reservations
Career level Entry
Hours/Status Full-time
Pay range ($low)
Pay range ($high)
Bonuses
Benefits
More details (document)
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