Front Desk Agent - Days Inn Niagara Falls Lundy's Lane - Niagara Falls, ON 43892 https://inntrack.snaphire.com/job?jobmc=43892GOOGLE https://inntrack.snaphire.com/job?jobmc=43892GOOGLE
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Salary:

Location: Niagara Falls, ON L2G 1W2 CAN

Type of employment : OTHER

Industry: Hospitality
Department: Rooms & Reservations
Career Level: Entry, Experienced
Work Hours: Full-time, Part-time (Non-benefited)

Date Posted: 02 Jul 2019

Valid Through: 01 Aug 2019 13:17

Days Inn Niagara Falls Lundy's Lane is currently seeking Front Desk Agents! Previous experience with the Opera system is preferred. 

The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy

Responsibilities: 

  • Greet, register, and assign rooms to guests.  Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.
  • Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
  • Keep records of room availability and guests' accounts. 
  • Compute bill, collects payment and makes change for guests.  May post charges such as room, food, liquor or telephone by hand or machine.
  • Date-stamp, sort and rack incoming mail and messages.  Transmit and receive messages using equipment such as telephone, fax and switchboard.
  • Understand and enforce the hotel company credit policies.  Account for all cash and makes deposits in accordance with hotel and company policies.
  • Take the initiative to greet guests in a friendly and warm manner.
  • May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box.
  • Other duties as assigned by management.

Required Skills: 

  • Speak clearly and listen carefully.
  • Use personal judgment and specialized knowledge to give information to people.
  • Communicate well with many different kinds of people.
  • Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.

Qualifications: 

  • HS Diploma or equivalent.
  • Minimum 3 months hospitality, general office, accounts receivable or customer service experience.

***Must be available to work midnight hours, weekends and holidays***

Please Note: This job posting is not an exclusive list of all job functions that will be asked to be performed from time to time. This is only a sample; you may be required to perform other duties as assigned by management.

Should you require any assistance, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format please contact our Human Resources Department

Front Desk Agent - Days Inn Niagara Falls Lundy's Lane - Niagara Falls, ON

Days Inn Niagara Falls Lundy's Lane is currently seeking Front Desk Agents! Previous experience with the Opera system is preferred. 

The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy

Responsibilities: 

  • Greet, register, and assign rooms to guests.  Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.
  • Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
  • Keep records of room availability and guests' accounts. 
  • Compute bill, collects payment and makes change for guests.  May post charges such as room, food, liquor or telephone by hand or machine.
  • Date-stamp, sort and rack incoming mail and messages.  Transmit and receive messages using equipment such as telephone, fax and switchboard.
  • Understand and enforce the hotel company credit policies.  Account for all cash and makes deposits in accordance with hotel and company policies.
  • Take the initiative to greet guests in a friendly and warm manner.
  • May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box.
  • Other duties as assigned by management.

Required Skills: 

  • Speak clearly and listen carefully.
  • Use personal judgment and specialized knowledge to give information to people.
  • Communicate well with many different kinds of people.
  • Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.

Qualifications: 

  • HS Diploma or equivalent.
  • Minimum 3 months hospitality, general office, accounts receivable or customer service experience.

***Must be available to work midnight hours, weekends and holidays***

Please Note: This job posting is not an exclusive list of all job functions that will be asked to be performed from time to time. This is only a sample; you may be required to perform other duties as assigned by management.

Should you require any assistance, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format please contact our Human Resources Department

Job Details

Reference # 43892
Posted on 02 Jul 2019
Closes on 01 Aug 2019 13:17
Property name Days Inn by Wyndham Niagara Falls Lundy's Lane
Location(s) Niagara Falls, ON
City Name
Department Rooms & Reservations
Career level Entry, Experienced
Hours/Status Full-time, Part-time (Non-benefited)
Pay range ($low)
Pay range ($high)
Bonuses
Benefits
More details (document)
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