Staff Accountant - Accounts Receivable - Leesburg, VA 44094 https://inntrack.snaphire.com/job?jobmc=44094GOOGLE https://inntrack.snaphire.com/job?jobmc=44094GOOGLE
Careers at Lansdowne Resort Lansdowne Resort
Salary: HOUR USD

Location: Leesburg, VA USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Accounting & Finance
Career Level:
Work Hours: Full-time

Date Posted: 09 Jul 2019

Valid Through: 08 Aug 2019 09:00

Job Summary

Responsible for processing all payments made to the hotel in accordance with hotel accounting standards; Reconciles daily statements and month-end balancing of receivables.

 

Essential Functions

  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
  • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Maintain complete knowledge of property management system and manual procedures.
  • Set up and organize work station with designated supplies, forms and resource materials; report shortages to supervisor.
  • Answer telephone.
  • Maintain accurate files on all work.
  • Maintain knowledge of hotel room rates, packages, special programs and all pricing.
  • Maintain knowledge of hotel credit policy.
  • Audit and update city ledger accounts.
  • Send out billing statements and maintain files on such.
  • Print and follow up on aging reports.
  • Print, follow up and maintain files on dunning letters.
  • Reconcile cash payments received with each with billing statements and post payment in system.
  • Process credit card payments.
  • Balance advance deposits.
  • Prepare advance deposits refunds.
  • Prepare commission payments for travel agent/sites.
  • Handle calls on disputed charges.
  • Research and process disputed credit card charge-backs.
  • Handle inquiries on charges from credit card companies.
  • Handle returned checks.
  • Process A&P charges and compiles weekly logs.
  • Process A&G charges and compiles weekly logs.
  • Process special promotions rebates and compile weekly logs.
  • Process duty meal rebates.
  • Post all rebates according to schedule.
  • Audit all postings and reconcile any discrepancies.
  • Perform credit checks on clients requesting direct billing.
  • Print designated reports and distribute as specified by Controller.
  • Handle disputed charges by guests.

Other Duties

  • All Associates are required to fully comply with hotel and departmental rules, regulations and policies for the safe, secure, effective and environmentally friendly operation of the hotel facilities. Examples include, but are not limited to lost and found procedures, emergency procedures, recycling efforts, etc.
  • Attend and participate in all hotel and/or departmental meetings, training sessions and other information meetings.
  • Regular attendance in conformance with hotels standards is essential to the successful performance of this position.
  • Comply with hotel grooming standards for both uniformed and non-uniformed associates.
  • Comply with hotel service and behavioral standards towards our guests, vendors and fellow colleagues, including, but not limited to ensuring proper phone etiquette, courteous and respectful behavior and maintaining a friendly and positive attitude.
  • Perform all other duties as directed by management that are consistent with the policies and procedures of the hotel.
  •  
  • Working Conditions & Physical Requirements

Physical Effort:

Significant portions of day require prolonged sitting. Ability to visually review documents and computer screen throughout day.

Physical Environment:

Inside well lit office with comfortable ventilation.

Manual Skills

Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations.

Work Schedule:

Due to the cyclical nature of the hospitality industry, Associates may be required to work varying schedules to reflect the business needs of the hotel.

Safety:

Responsible for operating within hotel safety guidelines, including the safe and responsible operation of hotel equipment. Reports and addresses safety concerns as they arise. Ensures safe handling of chemicals in accordance with hotel and department standards and utilizes proper personal protective equipment (PPE) when appropriate.

 

Qualifications

Education:

High school diploma or equivalent vocational training certificate required. Some college or college degree preferred. Degree in hospitality management preferred.

Experience:

Prior hotel experience required.   Prior experience within a four star hotel brand preferred.

Computer Skill & Other Technical Skills:

Ability to learn and utilize computer software and hardware required.   Ability to easily maneuver on computer keyboard required.

Ability to learn, utilize and communicate effectively via company issued communication devices (e.g. Nextel phones, etc).

Communication:

Advanced ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing. Knowledge of additional language(s) preferred.

Licenses or Certifications:

n/a

Other:

Must be customer-service oriented and have excellent hospitality skills.

Must be able to calculate basic mathematic functions.

 

Staff Accountant - Accounts Receivable - Leesburg, VA

Job Summary

Responsible for processing all payments made to the hotel in accordance with hotel accounting standards; Reconciles daily statements and month-end balancing of receivables.

 

Essential Functions

  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
  • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Maintain complete knowledge of property management system and manual procedures.
  • Set up and organize work station with designated supplies, forms and resource materials; report shortages to supervisor.
  • Answer telephone.
  • Maintain accurate files on all work.
  • Maintain knowledge of hotel room rates, packages, special programs and all pricing.
  • Maintain knowledge of hotel credit policy.
  • Audit and update city ledger accounts.
  • Send out billing statements and maintain files on such.
  • Print and follow up on aging reports.
  • Print, follow up and maintain files on dunning letters.
  • Reconcile cash payments received with each with billing statements and post payment in system.
  • Process credit card payments.
  • Balance advance deposits.
  • Prepare advance deposits refunds.
  • Prepare commission payments for travel agent/sites.
  • Handle calls on disputed charges.
  • Research and process disputed credit card charge-backs.
  • Handle inquiries on charges from credit card companies.
  • Handle returned checks.
  • Process A&P charges and compiles weekly logs.
  • Process A&G charges and compiles weekly logs.
  • Process special promotions rebates and compile weekly logs.
  • Process duty meal rebates.
  • Post all rebates according to schedule.
  • Audit all postings and reconcile any discrepancies.
  • Perform credit checks on clients requesting direct billing.
  • Print designated reports and distribute as specified by Controller.
  • Handle disputed charges by guests.

Other Duties

  • All Associates are required to fully comply with hotel and departmental rules, regulations and policies for the safe, secure, effective and environmentally friendly operation of the hotel facilities. Examples include, but are not limited to lost and found procedures, emergency procedures, recycling efforts, etc.
  • Attend and participate in all hotel and/or departmental meetings, training sessions and other information meetings.
  • Regular attendance in conformance with hotels standards is essential to the successful performance of this position.
  • Comply with hotel grooming standards for both uniformed and non-uniformed associates.
  • Comply with hotel service and behavioral standards towards our guests, vendors and fellow colleagues, including, but not limited to ensuring proper phone etiquette, courteous and respectful behavior and maintaining a friendly and positive attitude.
  • Perform all other duties as directed by management that are consistent with the policies and procedures of the hotel.
  •  
  • Working Conditions & Physical Requirements

Physical Effort:

Significant portions of day require prolonged sitting. Ability to visually review documents and computer screen throughout day.

Physical Environment:

Inside well lit office with comfortable ventilation.

Manual Skills

Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations.

Work Schedule:

Due to the cyclical nature of the hospitality industry, Associates may be required to work varying schedules to reflect the business needs of the hotel.

Safety:

Responsible for operating within hotel safety guidelines, including the safe and responsible operation of hotel equipment. Reports and addresses safety concerns as they arise. Ensures safe handling of chemicals in accordance with hotel and department standards and utilizes proper personal protective equipment (PPE) when appropriate.

 

Qualifications

Education:

High school diploma or equivalent vocational training certificate required. Some college or college degree preferred. Degree in hospitality management preferred.

Experience:

Prior hotel experience required.   Prior experience within a four star hotel brand preferred.

Computer Skill & Other Technical Skills:

Ability to learn and utilize computer software and hardware required.   Ability to easily maneuver on computer keyboard required.

Ability to learn, utilize and communicate effectively via company issued communication devices (e.g. Nextel phones, etc).

Communication:

Advanced ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing. Knowledge of additional language(s) preferred.

Licenses or Certifications:

n/a

Other:

Must be customer-service oriented and have excellent hospitality skills.

Must be able to calculate basic mathematic functions.

 

Job Details

Reference # 44094
Posted on 09 Jul 2019
Closes on 08 Aug 2019 09:00
Property name
Location(s) Leesburg, VA
City Name
Department Accounting & Finance
Career level
Hours/Status Full-time
Pay range ($low)
Pay range ($high)
Bonuses
Benefits
More details (document)
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