Sales Manager - Brooklyn, NY 44286 https://inntrack.snaphire.com/job?jobmc=44286GOOGLE https://inntrack.snaphire.com/job?jobmc=44286GOOGLE
Careers at Valor Hospitality Partners Valor Hospitality Partners
Salary:

Location: Brooklyn, NY 11211 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Sales & Marketing
Career Level:
Work Hours:

Date Posted: 12 Jul 2019

Valid Through: 11 Aug 2019 09:38

Valor Hospitality is a leading hotel management company who is a trend setter in the hospitality market. Our goal is to create truly memorable guest experiences through a culture of warmth, caring, passion and excellence - executed by the best and brightest in the industry. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.

Valor Hospitality understands the two key fundamentals of hospitality; one as the relationship with the guest is emotional and the other as the relationship with the staff is cultural. We understand to have highly satisfied and loyal guests; we must have highly satisfied and loyal associates…one cannot exist without the other.

Our goal is for guests to feel far better about themselves when they leave our property than they did upon arrival. Because we understand all our service interactions affect our guests' emotional state, we know our cultural relationship with our staff extends directly to our guest experience. Consequently, we treat our associates as our most important asset, not an expense line on the P&L statement. Furthermore, by focusing on, and caring for our staff, we can demand more from them on the basis of everybody wins.

We look only for self-motivated and energetic team members with strong personality traits such as enthusiasm, passion, energy, attitude, integrity and strong communication skills—not simply skill sets or experience, which in turn means our teams take ownership and think in the best interests of their guests.

Success requires passionate people, and passion demands enthusiasm. Loyal team members create loyal guests, and loyal guests lead to superior returns on investment. While asset quality, property maintenance, and price/value offerings are very important in determining guest satisfaction, exemplary service and the human touch bring guests back time and time again.

We believe the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement, and we will provide you the opportunity to be successful.

Committed to creating and maintaining a caring culture, an environment which promotes associate well-being while providing a comfortable, safe and secure work place, we believe the hotel workplace should be one in which the associate is provided with a clear idea of the product and service we wish to provide the guest.

The brand new Hotel Indigo Williamsburg-Brooklyn offers 187 guest rooms and suites; 10,000 square feet of fantastic event space in the heart of the popular Williamsburg neighborhood of Brooklyn. We are easily accessed via the Subway (L) with a stop just outside our door. Our focus is on our team's development and growth. Not only can associates work in a positive and fun environment, but our team is involved in giving back to the local community. Apply now to join our ever-growing team!

The Group Sales Manager optimizes group rooms, banquet and catering revenues through the monitoring of group and banquet/catering pricing through utilization of Valor Hospitality and brand tools and resources. Leads the sales process for assigned groups and directs staff to effectively guide customers through their event experience. Identifies solutions which meet customer goals and objectives and utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with the hotel. Serves as a resource for large, high-end event production in venue location/region and supports the team as needed with guidance and training. Leads and supports company initiatives, business strategies, and core values.

Revenue Generation:

  • drives results by soliciting and securing business through a proactive, consultative sales approach, utilizing a consistent sales process and methodology
  • maximizes revenue opportunity for assigned customers by creating effective strategies for per-event revenue growth, including upselling and cross-selling opportunities
  • prepares and delivers compelling presentations which convey the value of the hotel and effectively solves customer challenges
  • attends site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience
  • understands event cost structure and incorporates into a solution to achieve established profitability guidelines

Relationship Management:

  • delivers world-class service by cultivating and maintaining relationships with customers, venue personnel and various PSAV supporting functions and departments
  • thoroughly researches and understands customer history and previous experiences in order to create a more personalized customer experience
  • addresses customer complaints and concerns, and effectively resolves issues
  • 'Do the Right Thing' by ensuring all customer information is up-to-date and accurate in the Delphi system at all times

Sales Accountability:

  • maintains a healthy pipeline at all times which ensures achievement of established revenue targets
  • ensures all known opportunities are in Delphi and completely accurate and up-to-date at all times
  • learns and adopts all SOPs related to the role and any new initiatives/programs implemented
  • maintains knowledge of new product/service offerings and emerging technology supporting meetings and events
  • supports the sales team members with pipeline management, creating effective sales strategies, and implementing best practices

Requirements:

Prior group sales experience with a track record of accomplishments is required.

Must be able to work weekends and holidays.

Sales Manager - Brooklyn, NY

Valor Hospitality is a leading hotel management company who is a trend setter in the hospitality market. Our goal is to create truly memorable guest experiences through a culture of warmth, caring, passion and excellence - executed by the best and brightest in the industry. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.

Valor Hospitality understands the two key fundamentals of hospitality; one as the relationship with the guest is emotional and the other as the relationship with the staff is cultural. We understand to have highly satisfied and loyal guests; we must have highly satisfied and loyal associates…one cannot exist without the other.

Our goal is for guests to feel far better about themselves when they leave our property than they did upon arrival. Because we understand all our service interactions affect our guests' emotional state, we know our cultural relationship with our staff extends directly to our guest experience. Consequently, we treat our associates as our most important asset, not an expense line on the P&L statement. Furthermore, by focusing on, and caring for our staff, we can demand more from them on the basis of everybody wins.

We look only for self-motivated and energetic team members with strong personality traits such as enthusiasm, passion, energy, attitude, integrity and strong communication skills—not simply skill sets or experience, which in turn means our teams take ownership and think in the best interests of their guests.

Success requires passionate people, and passion demands enthusiasm. Loyal team members create loyal guests, and loyal guests lead to superior returns on investment. While asset quality, property maintenance, and price/value offerings are very important in determining guest satisfaction, exemplary service and the human touch bring guests back time and time again.

We believe the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement, and we will provide you the opportunity to be successful.

Committed to creating and maintaining a caring culture, an environment which promotes associate well-being while providing a comfortable, safe and secure work place, we believe the hotel workplace should be one in which the associate is provided with a clear idea of the product and service we wish to provide the guest.

The brand new Hotel Indigo Williamsburg-Brooklyn offers 187 guest rooms and suites; 10,000 square feet of fantastic event space in the heart of the popular Williamsburg neighborhood of Brooklyn. We are easily accessed via the Subway (L) with a stop just outside our door. Our focus is on our team's development and growth. Not only can associates work in a positive and fun environment, but our team is involved in giving back to the local community. Apply now to join our ever-growing team!

The Group Sales Manager optimizes group rooms, banquet and catering revenues through the monitoring of group and banquet/catering pricing through utilization of Valor Hospitality and brand tools and resources. Leads the sales process for assigned groups and directs staff to effectively guide customers through their event experience. Identifies solutions which meet customer goals and objectives and utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with the hotel. Serves as a resource for large, high-end event production in venue location/region and supports the team as needed with guidance and training. Leads and supports company initiatives, business strategies, and core values.

Revenue Generation:

  • drives results by soliciting and securing business through a proactive, consultative sales approach, utilizing a consistent sales process and methodology
  • maximizes revenue opportunity for assigned customers by creating effective strategies for per-event revenue growth, including upselling and cross-selling opportunities
  • prepares and delivers compelling presentations which convey the value of the hotel and effectively solves customer challenges
  • attends site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience
  • understands event cost structure and incorporates into a solution to achieve established profitability guidelines

Relationship Management:

  • delivers world-class service by cultivating and maintaining relationships with customers, venue personnel and various PSAV supporting functions and departments
  • thoroughly researches and understands customer history and previous experiences in order to create a more personalized customer experience
  • addresses customer complaints and concerns, and effectively resolves issues
  • 'Do the Right Thing' by ensuring all customer information is up-to-date and accurate in the Delphi system at all times

Sales Accountability:

  • maintains a healthy pipeline at all times which ensures achievement of established revenue targets
  • ensures all known opportunities are in Delphi and completely accurate and up-to-date at all times
  • learns and adopts all SOPs related to the role and any new initiatives/programs implemented
  • maintains knowledge of new product/service offerings and emerging technology supporting meetings and events
  • supports the sales team members with pipeline management, creating effective sales strategies, and implementing best practices

Requirements:

Prior group sales experience with a track record of accomplishments is required.

Must be able to work weekends and holidays.

Job Details

Reference # 44286
Posted on 12 Jul 2019
Closes on 11 Aug 2019 09:38
Property name Hotel Indigo Williamsburg-Brooklyn
Location(s) Brooklyn, NY
City Name
Department Sales & Marketing
Career level
Hours/Status
Pay range ($low)
Pay range ($high)
Bonuses No
Benefits Med/Den/Life Ins; 401(k); PTO
More details (document)
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