Guest Service Specialist MA - Boston, MA 44966 https://inntrack.snaphire.com/job?jobmc=44966GOOGLE https://inntrack.snaphire.com/job?jobmc=44966GOOGLE
Careers at Churchill Living Churchill Living
Salary:

Location: Boston, MA USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Administration & General
Career Level: Experienced
Work Hours: Full-time

Date Posted: 27 Aug 2019

Valid Through: 26 Sep 2019 06:37

Churchill Living is a rapidly growing furnished apartment rental company, get in on the ground floor today! This position provides a luxury work environment, flexibility to problem solve based on your strengths and a robust benefits package.

About the Job 
The role of Guest Service Specialist will assist in the efficient day to day operations of the property, monitoring activities and troubleshooting issues as they occur. 

Days/Hours:. Multiple Shifts Available 

Shift 1: Monday-Friday 7:00 am - 3:3 pm

Shift 2: Thursday-Monday 10:30 am-7:00 pm

Shift 3: Monday-Friday 2:30 pm-11:00 pm

Role and Responsibilities 
• Meet and greet guests warmly while handling the check in and check out processes.
• Process customer service requests via phone,emails, and list of activities to complete in the company database.
• Monitor the condition of the apartments and correct/report issues.
• Perform apartment light maintenance as needed and escalate larger repairs to the appropriate party.
• Assist with ordering household inventory, storage organization and completing inventory audits.
• Ensure residents are following property rules
• Ensure offices and public areas are kept neat and organized

Education/ Experience Required 
Bachelor's Degree in hotel management or hospitality training degree preferred but not required. Customer Service experience; 2 plus years' in some of the following areas; household maintenance, resolving customer grievances, front desk.

What We Offer 
We are pleased to offer a competitive base salary, medical insurance, vision insurance, dental insurance, short -term disability insurance, paid vacation, paid sick leave, paid holidays, and 401(k) plan with a sizable company match for retirement savings.

EEO/AA Employer

Guest Service Specialist MA - Boston, MA

Churchill Living is a rapidly growing furnished apartment rental company, get in on the ground floor today! This position provides a luxury work environment, flexibility to problem solve based on your strengths and a robust benefits package.

About the Job 
The role of Guest Service Specialist will assist in the efficient day to day operations of the property, monitoring activities and troubleshooting issues as they occur. 

Days/Hours:. Multiple Shifts Available 

Shift 1: Monday-Friday 7:00 am - 3:3 pm

Shift 2: Thursday-Monday 10:30 am-7:00 pm

Shift 3: Monday-Friday 2:30 pm-11:00 pm

Role and Responsibilities 
• Meet and greet guests warmly while handling the check in and check out processes.
• Process customer service requests via phone,emails, and list of activities to complete in the company database.
• Monitor the condition of the apartments and correct/report issues.
• Perform apartment light maintenance as needed and escalate larger repairs to the appropriate party.
• Assist with ordering household inventory, storage organization and completing inventory audits.
• Ensure residents are following property rules
• Ensure offices and public areas are kept neat and organized

Education/ Experience Required 
Bachelor's Degree in hotel management or hospitality training degree preferred but not required. Customer Service experience; 2 plus years' in some of the following areas; household maintenance, resolving customer grievances, front desk.

What We Offer 
We are pleased to offer a competitive base salary, medical insurance, vision insurance, dental insurance, short -term disability insurance, paid vacation, paid sick leave, paid holidays, and 401(k) plan with a sizable company match for retirement savings.

EEO/AA Employer

Job Details

Reference # 44966
Posted on 27 Aug 2019
Closes on 26 Sep 2019 06:37
Property name The Walter
Location(s) Boston, MA
City Name
Department Administration & General
Career level Experienced
Hours/Status Full-time
Pay range ($low) 19.0
Pay range ($high) 22.0
Bonuses
Benefits
More details (document)
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