Doorman/Concierge - San Francisco, CA 45284 https://inntrack.snaphire.com/job?jobmc=45284GOOGLE https://inntrack.snaphire.com/job?jobmc=45284GOOGLE
Careers at The Orchard Hotel The Orchard Hotel
Salary:

Location: San Francisco, CA 94108 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Rooms & Reservations
Career Level: Experienced
Work Hours: Full-time

Date Posted: 01 Aug 2019

Valid Through: 31 Aug 2019 20:03

The Orchard Hotel and the Orchard Garden Hotel are San Francisco's Most Elegant and Eco-Friendly Boutique Hotels. Our hotels feature beautifully appointed accommodations suited for the casual or business travelers. We are currently seeking qualified candidates for the position of Full-time Doorman/Concierge.

Responsibilities:

  • Greets guests at the front door or curb upon arrival.
  • Escorts arriving and departing guests in a friendly, courteous manner to and from their accommodations, transporting their luggage, acquaint each guest with room and features and to provide guests with immediate needs such as water station, ice etc. upon arrival.
  • Inspects guest's room to ensure furnishings are in order and supplies are adequate.
  • Explains features of a room such as the Internet connection, operation of TV, remote control, room thermostats
  • Delivers packages, suitcases, and trunks and show the rooms when necessary.
  • Responsible for arranging/booking transportation and tours.
  • Concierge duties. (restaurant reservations, amenity arrangement/delivery, massage, reply to email inquiries, directions etc.)
  • Offers information pertaining to available services and facilities of the hotel, points of interest, and entertainment attractions.
  • Performs valet duties limited to moving cars just in front of the hotel & white zone.
    Maintains the image of the hotel by appearing extremely presentable, well groomed and in a pressed uniform.
  • Adheres to key control policy and procedure according to set standards.
  • Adheres to the Orchard Hotel Mission/Standards.
  • Other duties as assigned.

 

Other Essential Duties and Responsibilities:

  • Delivers messages and runs errands.
  • Tidies lobby, front door, and polish the bell carts.
  • Issues valet tickets in the absence of our valet attendant. But are only allowed to move the guest's car within the hotel's white zone.
  • Must be able to lift 50 lbs and stand for extended periods of time.

 

Education/Experience: 

  • High School Diploma or equivalent is required.
  • Customer/service skills/experience is required.
  • Candidate must be genuinely personable and cordial.
  • Ability to read and interpret documents such as Safety rules, operating and maintenance instructions, and procedure manuals.
  • Basic typing skills required, 10 key helpful, computer experience preferred and adaptability required.
  • Very good written and verbal skills.
  • Basic math skills.
  • Excellent problem-solving skills.
  • CPR certification a plus but not required.
  • Able to demonstrate knowledge of San Francisco tourist attractions, restaurants and city events.
  • Ability to listen and communicate with international guests. 2nd language not required but a plus for this position.

    We are Equal Opportunity Employer committed to ensuring that non-discrimination applies to all areas of employment.

Doorman/Concierge - San Francisco, CA

The Orchard Hotel and the Orchard Garden Hotel are San Francisco's Most Elegant and Eco-Friendly Boutique Hotels. Our hotels feature beautifully appointed accommodations suited for the casual or business travelers. We are currently seeking qualified candidates for the position of Full-time Doorman/Concierge.

Responsibilities:

  • Greets guests at the front door or curb upon arrival.
  • Escorts arriving and departing guests in a friendly, courteous manner to and from their accommodations, transporting their luggage, acquaint each guest with room and features and to provide guests with immediate needs such as water station, ice etc. upon arrival.
  • Inspects guest's room to ensure furnishings are in order and supplies are adequate.
  • Explains features of a room such as the Internet connection, operation of TV, remote control, room thermostats
  • Delivers packages, suitcases, and trunks and show the rooms when necessary.
  • Responsible for arranging/booking transportation and tours.
  • Concierge duties. (restaurant reservations, amenity arrangement/delivery, massage, reply to email inquiries, directions etc.)
  • Offers information pertaining to available services and facilities of the hotel, points of interest, and entertainment attractions.
  • Performs valet duties limited to moving cars just in front of the hotel & white zone.
    Maintains the image of the hotel by appearing extremely presentable, well groomed and in a pressed uniform.
  • Adheres to key control policy and procedure according to set standards.
  • Adheres to the Orchard Hotel Mission/Standards.
  • Other duties as assigned.

 

Other Essential Duties and Responsibilities:

  • Delivers messages and runs errands.
  • Tidies lobby, front door, and polish the bell carts.
  • Issues valet tickets in the absence of our valet attendant. But are only allowed to move the guest's car within the hotel's white zone.
  • Must be able to lift 50 lbs and stand for extended periods of time.

 

Education/Experience: 

  • High School Diploma or equivalent is required.
  • Customer/service skills/experience is required.
  • Candidate must be genuinely personable and cordial.
  • Ability to read and interpret documents such as Safety rules, operating and maintenance instructions, and procedure manuals.
  • Basic typing skills required, 10 key helpful, computer experience preferred and adaptability required.
  • Very good written and verbal skills.
  • Basic math skills.
  • Excellent problem-solving skills.
  • CPR certification a plus but not required.
  • Able to demonstrate knowledge of San Francisco tourist attractions, restaurants and city events.
  • Ability to listen and communicate with international guests. 2nd language not required but a plus for this position.

    We are Equal Opportunity Employer committed to ensuring that non-discrimination applies to all areas of employment.

Job Details

Reference # 45284
Posted on 01 Aug 2019
Closes on 31 Aug 2019 20:03
Property name
Location(s) San Francisco, CA
City Name
Department Rooms & Reservations
Career level Experienced
Hours/Status Full-time
Pay range ($low) 16.0
Pay range ($high) 16.5
Bonuses No
Benefits We offer a competitive compensation and comprehensive benefits, Medical, Dental, Vision, 401k ER Match, Mass Transit, PTO and Holiday Pays
More details (document)
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