Hotel Sales Coordinator - Miami, FL 45556 https://inntrack.snaphire.com/job?jobmc=45556GOOGLE https://inntrack.snaphire.com/job?jobmc=45556GOOGLE
Careers at Global K Investment Global K Investment
Salary:

Location: Miami, FL USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Sales & Marketing
Career Level: Experienced
Work Hours: Full-time

Date Posted: 08 Aug 2019

Valid Through: 07 Sep 2019 13:18

Job Summary: Provide clerical/ administrative support to Directors and Sales Managers in coordinating and disbursing information relating to sales and service.

Essential Job Functions

  • Responsible for initiating the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability.
  • Responsible for initiating reservations for group attendees, preparing rooming lists, revising existing reservations, building group blocks as needed. Communicating to external customers any communication deemed necessary by the event service managers. 
  • Assist Sales Managers upon request to conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities. 
  • Copying and distributing of internal/external letters, forms, bookings, contracts, resumes, room lists, schedules, and mail. E-mail correspondence directed by managers as needed. Filing, faxing, and distribution of incoming/outgoing mail. 
  • Maintain current knowledge of hotel rates, strategies, discounts and promotions.
  • Answer telephone and assist internal and external guests with requests.
  • Attend weekly sales departmental meeting and other scheduled meetings to support operations.
  • Keeps work area clean and organized. 
  • Assists with special projects assigned by management. 
  • Maintains a good working relationship with other departments, employees, and guests. 
  • Maintain and promote a positive and cooperative work relationship with all hotel departments.
  • Follow all procedures and policies set forth by the Brand, Company, and department.
  • Know and practice Company Core Values - Be Driven, Do the Right Thing, Care About Others.
  • Any other duties as requested by managers and supervisors.

Essential Core Skills and Competencies

  • Friendly individual who genuinely enjoys being around people and who can manage multiple tasks at once.
  • Ability to actively support operational teams.
  • Good listening skills, with the ability to respond quickly to needs and requests.
  • Have an aptitude to solve complex issues.
  • Ability to develop and maintain good relationships with internal and external customer.
  • Have sufficient computer skills that will allow them to be able to use, in a proficient manner, all Company issued software programs implemented at the hotel, working knowledge of Microsoft Office software.
  • Ability to interpret and perform basic math functions, able to work with and understand financial information and date.
  • Highly motivated and detail-oriented self-starter.
  • Able to work independently, take initiative to seek ways to assist both the internal and external customer.
  • Good oral and written communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Requires ability to take written and verbal direction in English and speak English clearly
  • Consistently at work and on time; Ensure work responsibilities are covered when absent; Arrive at meetings and appointments on time.
  • Exceptional organizational skills with the ability to balance and prioritize work.

Supervisory Responsibilities

  • None

Work Environment

  • Operates in a professional office environment at various locations.
  • Work in shared space, with constant noise, without the use of a private office.
  • Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

  • Operates in a professional office environment at various locations.
  • Work in shared space, with constant noise, without the use of a private office.
  • Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • Requires regular listening and hearing ability and visual acuity.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Expected Work Hours and Location

  • Night, weekend, and holiday work are common.
  • Weekly hours work to extend beyond 40.
  • Most work is performed on property.

Education and Experience

  • High school diploma or equivalent.
  • 2+ years Hospitality or related experience.
  • Bilingual: English-Spanish

Other Eligibility Qualifications:

  • Legally eligible to work in the United States.
  • Strong computer skills.
  • Able to read and speak the English language well, bi-lingual a plus.

This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required.  It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the employer.

We are committed to Equal Employment Opportunity (EEO). We foster a work climate that promotes acceptance and diversity and gives all associates the opportunity to be recognized and valued for their contributions to our business. Our company complies with all state, federal and local laws, rules, regulations and constitutional provisions prohibiting discrimination.

Hotel Sales Coordinator - Miami, FL

Job Summary: Provide clerical/ administrative support to Directors and Sales Managers in coordinating and disbursing information relating to sales and service.

Essential Job Functions

  • Responsible for initiating the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability.
  • Responsible for initiating reservations for group attendees, preparing rooming lists, revising existing reservations, building group blocks as needed. Communicating to external customers any communication deemed necessary by the event service managers. 
  • Assist Sales Managers upon request to conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities. 
  • Copying and distributing of internal/external letters, forms, bookings, contracts, resumes, room lists, schedules, and mail. E-mail correspondence directed by managers as needed. Filing, faxing, and distribution of incoming/outgoing mail. 
  • Maintain current knowledge of hotel rates, strategies, discounts and promotions.
  • Answer telephone and assist internal and external guests with requests.
  • Attend weekly sales departmental meeting and other scheduled meetings to support operations.
  • Keeps work area clean and organized. 
  • Assists with special projects assigned by management. 
  • Maintains a good working relationship with other departments, employees, and guests. 
  • Maintain and promote a positive and cooperative work relationship with all hotel departments.
  • Follow all procedures and policies set forth by the Brand, Company, and department.
  • Know and practice Company Core Values - Be Driven, Do the Right Thing, Care About Others.
  • Any other duties as requested by managers and supervisors.

Essential Core Skills and Competencies

  • Friendly individual who genuinely enjoys being around people and who can manage multiple tasks at once.
  • Ability to actively support operational teams.
  • Good listening skills, with the ability to respond quickly to needs and requests.
  • Have an aptitude to solve complex issues.
  • Ability to develop and maintain good relationships with internal and external customer.
  • Have sufficient computer skills that will allow them to be able to use, in a proficient manner, all Company issued software programs implemented at the hotel, working knowledge of Microsoft Office software.
  • Ability to interpret and perform basic math functions, able to work with and understand financial information and date.
  • Highly motivated and detail-oriented self-starter.
  • Able to work independently, take initiative to seek ways to assist both the internal and external customer.
  • Good oral and written communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Requires ability to take written and verbal direction in English and speak English clearly
  • Consistently at work and on time; Ensure work responsibilities are covered when absent; Arrive at meetings and appointments on time.
  • Exceptional organizational skills with the ability to balance and prioritize work.

Supervisory Responsibilities

  • None

Work Environment

  • Operates in a professional office environment at various locations.
  • Work in shared space, with constant noise, without the use of a private office.
  • Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

  • Operates in a professional office environment at various locations.
  • Work in shared space, with constant noise, without the use of a private office.
  • Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • Requires regular listening and hearing ability and visual acuity.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Expected Work Hours and Location

  • Night, weekend, and holiday work are common.
  • Weekly hours work to extend beyond 40.
  • Most work is performed on property.

Education and Experience

  • High school diploma or equivalent.
  • 2+ years Hospitality or related experience.
  • Bilingual: English-Spanish

Other Eligibility Qualifications:

  • Legally eligible to work in the United States.
  • Strong computer skills.
  • Able to read and speak the English language well, bi-lingual a plus.

This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required.  It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the employer.

We are committed to Equal Employment Opportunity (EEO). We foster a work climate that promotes acceptance and diversity and gives all associates the opportunity to be recognized and valued for their contributions to our business. Our company complies with all state, federal and local laws, rules, regulations and constitutional provisions prohibiting discrimination.

Job Details

Reference # 45556
Posted on 08 Aug 2019
Closes on 07 Sep 2019 13:18
Property name
Location(s) Miami, FL
City Name
Department Sales & Marketing
Career level Experienced
Hours/Status Full-time
Pay range ($low)
Pay range ($high)
Bonuses
Benefits
More details (document)
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