Guest Service Specialist MD - Bethesda, MD 46122 https://inntrack.snaphire.com/job?jobmc=46122GOOGLE https://inntrack.snaphire.com/job?jobmc=46122GOOGLE
Careers at Churchill Living Churchill Living
Salary:

Location: Bethesda, MD USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Administration & General
Career Level: Experienced
Work Hours: Full-time

Date Posted: 23 Oct 2019

Valid Through: 22 Nov 2019 07:10

About the Job 
The role of Guest Service Specialist will assist in the efficient day to day operations of the property, monitoring activities and troubleshooting issues as they occur. 

Days/Hours:. Thursday-Monday 11:30 am to 8:00 pm.
Tuesday and Wednesday Off.

Role and Responsibilities 
• Meet and greet guests warmly while handling the check in and check out processes.
• Process customer service requests via phone,emails, and list of activities to complete in the company database.
• Monitor the condition of the apartments and correct/report issues.
• Perform apartment light maintenance as needed and escalate larger repairs to the appropriate party.
• Assist with ordering household inventory, storage organization and completing inventory audits.
• Ensure residents are following property rules
• Ensure offices are kept clean and organized.
•Ensure public areas are clean and presentable for guests.
• Perform apartment key inventory and access device control.

Education/ Experience Required 
Bachelor's Degree in hotel management or hospitality training degree preferred but not required. Customer Service experience; 2 plus years' in some of the following areas; household maintenance, resolving customer grievances, front desk.

What We Offer 
We are pleased to offer a competitive base salary, medical, short -term disability insurance, paid vacation and sick leave, paid holidays, and 401(k) plan with a company match.
EEO/AA Employer

Guest Service Specialist MD - Bethesda, MD

About the Job 
The role of Guest Service Specialist will assist in the efficient day to day operations of the property, monitoring activities and troubleshooting issues as they occur. 

Days/Hours:. Thursday-Monday 11:30 am to 8:00 pm.
Tuesday and Wednesday Off.

Role and Responsibilities 
• Meet and greet guests warmly while handling the check in and check out processes.
• Process customer service requests via phone,emails, and list of activities to complete in the company database.
• Monitor the condition of the apartments and correct/report issues.
• Perform apartment light maintenance as needed and escalate larger repairs to the appropriate party.
• Assist with ordering household inventory, storage organization and completing inventory audits.
• Ensure residents are following property rules
• Ensure offices are kept clean and organized.
•Ensure public areas are clean and presentable for guests.
• Perform apartment key inventory and access device control.

Education/ Experience Required 
Bachelor's Degree in hotel management or hospitality training degree preferred but not required. Customer Service experience; 2 plus years' in some of the following areas; household maintenance, resolving customer grievances, front desk.

What We Offer 
We are pleased to offer a competitive base salary, medical, short -term disability insurance, paid vacation and sick leave, paid holidays, and 401(k) plan with a company match.
EEO/AA Employer

Job Details

Reference # 46122
Posted on 23 Oct 2019
Closes on 22 Nov 2019 07:10
Property name Churchill Living
Location(s) Bethesda, MD
City Name
Department Administration & General
Career level Experienced
Hours/Status Full-time
Pay range ($low) 17.0
Pay range ($high) 19.0
Bonuses
Benefits
More details (document)
This site is powered by SnapHire (www.snaphire.com)