Bell Person - Fredericton, NB 46882 https://inntrack.snaphire.com/job?jobmc=46882GOOGLE https://inntrack.snaphire.com/job?jobmc=46882GOOGLE
Careers at Crowne Plaza Fredericton Lord Beaverbrook Crowne Plaza Fredericton Lord Beaverbrook
Salary:

Location: Fredericton, NB CAN

Type of employment : FULL_TIME

Industry: Hospitality
Department: Rooms & Reservations
Career Level: Entry
Work Hours: Full-time

Date Posted: 09 Sep 2019

Valid Through: 09 Oct 2019 11:24

Fredericton's landmark historic hotel the Crowne Plaza Lord Beaverbrook is looking for a dynamic professional to join the Guest Services team. Reporting to the Rooms Division Manager, the successful candidate will be a service oriented individual, responsible for efficient and courteous service to each guest, both internal and external.

 

RESPONSIBILITIES:

  • Responsible for guest arrival and departure experience.
  • Providing courteous, professional and attentive guest service at all times.
  • Following up with guest requests or concerns efficiently.
  • Establishing a personal rapport with the guest in order to learn about their needs and expectations, find opportunities to connect and "wow".
  • Retrieval of guest vehicles in a safe and efficient manner.
  • Assisting with guest room deliveries.
  • In-depth knowledge of Fredericton and surrounding area, to offer recommendations, make bookings
  • Responsible for general upkeep of public areas including the hotel lobbies and front entrance.
  • Strong and effective communication/teamwork with all other departments (Housekeeping, Maintenance, Conference Services, Accounting, etc.).
  • Knowledge of safety and emergency procedures.

QUALIFICATIONS:

  • Applicant with Hospitality/Tourism Diploma would be an asset
  • Knowledge of Fredericton history and Tourism in all seasons
  • Required to lift and carry guest luggage
  • Dynamic, enthusiastic individual who thrives under pressure and is able to multi-task
  • Strong verbal and written communication skills
  • Professional in presentation and demeanor
  • Must demonstrate a high level of attention to detail
  • Previously demonstrated commitment to exceeding guests' expectations at all times
  • Must be computer literate with experience in Windows, Internet
  • Enjoys working in a team environment
  • Must be able to work variable shifts including weekends, holidays and evenings

Bell Person - Fredericton, NB

Fredericton's landmark historic hotel the Crowne Plaza Lord Beaverbrook is looking for a dynamic professional to join the Guest Services team. Reporting to the Rooms Division Manager, the successful candidate will be a service oriented individual, responsible for efficient and courteous service to each guest, both internal and external.

 

RESPONSIBILITIES:

  • Responsible for guest arrival and departure experience.
  • Providing courteous, professional and attentive guest service at all times.
  • Following up with guest requests or concerns efficiently.
  • Establishing a personal rapport with the guest in order to learn about their needs and expectations, find opportunities to connect and "wow".
  • Retrieval of guest vehicles in a safe and efficient manner.
  • Assisting with guest room deliveries.
  • In-depth knowledge of Fredericton and surrounding area, to offer recommendations, make bookings
  • Responsible for general upkeep of public areas including the hotel lobbies and front entrance.
  • Strong and effective communication/teamwork with all other departments (Housekeeping, Maintenance, Conference Services, Accounting, etc.).
  • Knowledge of safety and emergency procedures.

QUALIFICATIONS:

  • Applicant with Hospitality/Tourism Diploma would be an asset
  • Knowledge of Fredericton history and Tourism in all seasons
  • Required to lift and carry guest luggage
  • Dynamic, enthusiastic individual who thrives under pressure and is able to multi-task
  • Strong verbal and written communication skills
  • Professional in presentation and demeanor
  • Must demonstrate a high level of attention to detail
  • Previously demonstrated commitment to exceeding guests' expectations at all times
  • Must be computer literate with experience in Windows, Internet
  • Enjoys working in a team environment
  • Must be able to work variable shifts including weekends, holidays and evenings

Job Details

Reference # 46882
Posted on 09 Sep 2019
Closes on 09 Oct 2019 11:24
Property name
Location(s) Fredericton, NB
City Name
Department Rooms & Reservations
Career level Entry
Hours/Status Full-time
Pay range ($low)
Pay range ($high)
Bonuses No
Benefits
More details (document)
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