Best Western Grant Park - Night Auditor - Chicago, IL 46895 https://inntrack.snaphire.com/job?jobmc=46895GOOGLE https://inntrack.snaphire.com/job?jobmc=46895GOOGLE
Careers at S.B. Yen Management Group S.B. Yen Management Group
Salary:

Location: Chicago, IL USA

Type of employment : PART_TIME

Industry: Hospitality
Department:
Career Level:
Work Hours:

Date Posted: 09 Sep 2019

Valid Through: 09 Oct 2019 14:38

Night Auditor

Best Western Grant Park

Job Summary: Audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotel's operational performance for the day.  Oversees front office/front desk operations during the overnight shift while providing excellent guest services. Report/handle situations to maintain order and ensure observance of applicable laws.

Essential Duties and Responsibilities

  • Provides excellent guest services.
  • Checks front office accounting records for accuracy and compiles information for the hotel's financial records.
  • Tracks room revenues, occupancy percentages, and other front office operating statistics.
  • Prepares summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day.
  • Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and credit card vouchers.
  • Verifies all account postings and balances.
  • Summarizes results of operations, prepares and distributes reports for management by end of their shift.
  • Performs duties of the Front Desk Agent.
  • Monitor lobbies and the front desk.
  • Investigate disturbances, complaints, thefts, vandalisms, and accidents and report findings to management.
  • Warns or ejects troublemakers, and cautions careless persons.
  • Obtains assistance for accident victims and writes incident reports.
  • Notifies management of presence of persons with questionable reputations.
  • Works with enforcement officers in emergency situations.
  • Performs other duties as assigned.

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

Education/Experience

High school diploma or equivalent. Accounting background preferred. Previous hotel experience desired. Strong customer service orientation and skills. Ability to operate front office equipment and computers.

Best Western Grant Park - Night Auditor - Chicago, IL

Night Auditor

Best Western Grant Park

Job Summary: Audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotel's operational performance for the day.  Oversees front office/front desk operations during the overnight shift while providing excellent guest services. Report/handle situations to maintain order and ensure observance of applicable laws.

Essential Duties and Responsibilities

  • Provides excellent guest services.
  • Checks front office accounting records for accuracy and compiles information for the hotel's financial records.
  • Tracks room revenues, occupancy percentages, and other front office operating statistics.
  • Prepares summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day.
  • Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and credit card vouchers.
  • Verifies all account postings and balances.
  • Summarizes results of operations, prepares and distributes reports for management by end of their shift.
  • Performs duties of the Front Desk Agent.
  • Monitor lobbies and the front desk.
  • Investigate disturbances, complaints, thefts, vandalisms, and accidents and report findings to management.
  • Warns or ejects troublemakers, and cautions careless persons.
  • Obtains assistance for accident victims and writes incident reports.
  • Notifies management of presence of persons with questionable reputations.
  • Works with enforcement officers in emergency situations.
  • Performs other duties as assigned.

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

Education/Experience

High school diploma or equivalent. Accounting background preferred. Previous hotel experience desired. Strong customer service orientation and skills. Ability to operate front office equipment and computers.

Job Details

Reference # 46895
Posted on 09 Sep 2019
Closes on 09 Oct 2019 14:38
Property name Best Western Grant Park
Location(s) Chicago, IL
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