Server 1799 Kitchens & Cocktails Harpeth Hotel - Franklin, TN 47154 https://inntrack.snaphire.com/job?jobmc=47154GOOGLE https://inntrack.snaphire.com/job?jobmc=47154GOOGLE
Careers at Valor Hospitality Partners Valor Hospitality Partners
Salary:

Location: Franklin, TN 37064 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department:
Career Level:
Work Hours:

Date Posted: 11 Nov 2019

Valid Through: 26 Nov 2019 07:05

 Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
 Complete all restocking and cleaning duties by performing opening and closing side-work as instructed.
 Memorize menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
 Maintain cleanliness standards in restaurant, wait- station, and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
 Control allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.
 Receive proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
 Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, service and facility.
 Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service.
 Present a clean and professional appearance at all times.
 Maintain a friendly, cheerful and courteous demeanor always. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
 Perform other duties as assigned, requested or deemed necessary by management.

Server 1799 Kitchens & Cocktails Harpeth Hotel - Franklin, TN

 Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
 Complete all restocking and cleaning duties by performing opening and closing side-work as instructed.
 Memorize menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
 Maintain cleanliness standards in restaurant, wait- station, and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
 Control allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.
 Receive proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
 Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, service and facility.
 Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service.
 Present a clean and professional appearance at all times.
 Maintain a friendly, cheerful and courteous demeanor always. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
 Perform other duties as assigned, requested or deemed necessary by management.

Job Details

Reference # 47154
Posted on 11 Nov 2019
Closes on 26 Nov 2019 07:05
Property name Valor Hospitality
Location(s) Franklin, TN
City Name
Department
Career level
Hours/Status
Pay range ($low)
Pay range ($high)
Bonuses No
Benefits Medical, Dental, Vision. Free Shift Meal, Free parking, Hotel Discounts
More details (document)
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