Front Desk Clerk - Grand Canyon, AZ 47461 https://inntrack.snaphire.com/job?jobmc=47461GOOGLE https://inntrack.snaphire.com/job?jobmc=47461GOOGLE
Careers at Best Western Grand Canyon Squire Inn Best Western Grand Canyon Squire Inn
Salary:

Location: Grand Canyon, AZ 86023 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Rooms & Reservations
Career Level: Experienced
Work Hours: Full-time

Date Posted: 12 Dec 2019

Valid Through: 11 Jan 2020 08:51

JOB SUMMARY: Accountable for providing personal attention, responsiveness, dependability, promptness, employee competence, and politeness to our guests, thereby ensuring guest satisfaction with all aspects of their stay.

QUALIFICATIONS: • High School graduate or equivalent required • Basic knowledge of customer service • Basic knowledge of computer system • Previous employment in the hospitality industry is preferred • Good problem solving skills • Must possess excellent oral and written communication skills • Punctual and dependable

FUNCTIONAL ACCOUNTABILITIES: • Accountable for providing personal attention, responsiveness, dependability, promptness, employee competence, and politeness to our guests and other team members. This includes non-verbal communication such as: eye contact, active listening, and body language., • Maintain a courteous "CAN DO" attitude towards our guests, as well as other team members. Handle registration and departure for guests efficiently and courteously at all times while constantly aware of room availability and rate at The Best Western Grand Canyon Squire Inn, as well as other local properties. • Work closely with Housekeeping and Maintenance to process and service guest and other team members efficiently by communicating rushes, tour arrivals, departures, VIP rooms and repairs. • Accurately maintain your issued bank in accordance with proper cash handling procedures. • Provide accurate and timely information on services and amenities within The Best Western Grand Canyon Squire Inn, and surrounding area, both voluntarily and upon request. • Work to become familiar with group reservations, advance deposits, special packages, VIP rooms and special requests. • Understand OPERA reservations system to maintain current and future reservations. As well as reserve, cancel, and change reservations for other Best Western Properties upon request. • Keep Front Office and Back Office neat, orderly and efficient at all times. • Maintain proper security and guest confidentiality at all times. a) Never announce guest rooms' numbers, volunteer information in regards to our guests and ensure proper information is shown prior to allowing access into guest room. • Complete all tasks assigned to you on the shift checklist in a timely accurate manner • Other duties as assigned.

Front Desk Clerk - Grand Canyon, AZ

JOB SUMMARY: Accountable for providing personal attention, responsiveness, dependability, promptness, employee competence, and politeness to our guests, thereby ensuring guest satisfaction with all aspects of their stay.

QUALIFICATIONS: • High School graduate or equivalent required • Basic knowledge of customer service • Basic knowledge of computer system • Previous employment in the hospitality industry is preferred • Good problem solving skills • Must possess excellent oral and written communication skills • Punctual and dependable

FUNCTIONAL ACCOUNTABILITIES: • Accountable for providing personal attention, responsiveness, dependability, promptness, employee competence, and politeness to our guests and other team members. This includes non-verbal communication such as: eye contact, active listening, and body language., • Maintain a courteous "CAN DO" attitude towards our guests, as well as other team members. Handle registration and departure for guests efficiently and courteously at all times while constantly aware of room availability and rate at The Best Western Grand Canyon Squire Inn, as well as other local properties. • Work closely with Housekeeping and Maintenance to process and service guest and other team members efficiently by communicating rushes, tour arrivals, departures, VIP rooms and repairs. • Accurately maintain your issued bank in accordance with proper cash handling procedures. • Provide accurate and timely information on services and amenities within The Best Western Grand Canyon Squire Inn, and surrounding area, both voluntarily and upon request. • Work to become familiar with group reservations, advance deposits, special packages, VIP rooms and special requests. • Understand OPERA reservations system to maintain current and future reservations. As well as reserve, cancel, and change reservations for other Best Western Properties upon request. • Keep Front Office and Back Office neat, orderly and efficient at all times. • Maintain proper security and guest confidentiality at all times. a) Never announce guest rooms' numbers, volunteer information in regards to our guests and ensure proper information is shown prior to allowing access into guest room. • Complete all tasks assigned to you on the shift checklist in a timely accurate manner • Other duties as assigned.

Job Details

Reference # 47461
Posted on 12 Dec 2019
Closes on 11 Jan 2020 08:51
Property name Best Western Grand Canyon Squire Inn
Location(s) Grand Canyon, AZ
City Name
Department Rooms & Reservations
Career level Experienced
Hours/Status Full-time
Pay range ($low) 11.0
Pay range ($high) 12.5
Bonuses
Benefits You are eligible for health benefits the first of the month after 60 days of continuous full-time employment. Health benefits include Medical, Dental and Vision insurance as well as Flexible Spending Account (FSA) or Health Savings Account (HSA) options which correspond to the medical plan of your choosing. You will receive company paid Life Insurance in the coverage amount of $15,000.00 effective the start date of you benefits. You are eligible for voluntary employee paid supplemental life insurance, disability insurance and accident insurance. After six months of continuous employment, you will be eligible to participate in the company's 401(K) Plan. The company matches up to the first 4% of your payroll deducted contributions on a one for one basis.
More details (document)
This site is powered by SnapHire (www.snaphire.com)