Catering Assistant (Full Time) - Los Angeles, CA 48742 https://inntrack.snaphire.com/job?jobmc=48742GOOGLE https://inntrack.snaphire.com/job?jobmc=48742GOOGLE
Careers at Hillcrest Country Club Hillcrest Country Club
Salary:

Location: Los Angeles, CA 91406 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Sales & Marketing
Career Level: Entry, Experienced
Work Hours: Full-time

Date Posted:

Valid Through:

The Catering Assistant will provide administrative support to the Catering team, creating Banquet Event Orders, reports and contracts, handling general calls, emails and fax inquiries, and following-up with members as needed. He or she will provide a reliable professional presence in the department ensuring that member inquiries receive a prompt professional response within 24 hours. The Catering Assistant will contribute to the success of the catering team and the Club as a whole by facilitating all department communication and activities through organized and responsive customer service.

Departmental Reponsibilities:

  • Monitor all communication coming into the Catering Department., whether by phone, fax or email, ensuring all mail is distributed to appropriate recipient; answer calls and either process or takes accurate messages, ensuring all messages are delivered in a timely manner; provide accurate information to members about services
  • Accurately input and track all event information into the various departmental systems (including Jonas POS system and the Catering Department Pace Report) as well as final event billing, keeping all information up to date. Print and distribute BEO reports in a timely manner to all departments
  • Maintain an accurate filling system of all Catering department information, contracts, notes etc. both hard-copy and computerized
  • Manage the weekly BEO meeting schedule and notifications for participating members; responsible for taking notes on behalf of those departments who may not be able to attend
  • Coordinate bookings of function rooms; assist with the coordination of catering vendors and family activity events to provide complete member satisfaction; contribute to the research, planning and execution for all club-hosted events
  • Ensure guest lists are received in a timely manner and disseminate the collected information and that all events are coded correctly for billing purposes; handle all event supply orders

Position Qualifications:

  1. High school diploma required; bachelor's degree preferred
  2. A passion for the hospitality and service industry and at least one year of prior administrative experience, preferably in a similar luxury environment
  3. Enthusiasm and a service-first mindset; a 5-star attitude; able to treat members, co-workers and vendors with respect and consideration regardless of the situation, their status or position
  4. Able to communicate effectively and professionally, both verbally and in writing, with all stakeholders, including professional writing and editing; able to listen, speak clearly and persuasively and seek clarification in both comfortable and stressful situations
  5. Intermediate to advanced computer skills; facility with all Microsoft Office applications; able to learn new programs such as Delfi or Opera quickly and easily; experience with Jonas POS a plus
  6. Able to calculate basic math, read, interpret and follow interpret a variety of instructions furnished in written and oral form, and to memorize necessary information
  7. A professional, organized, detail-oriented and reliable team player, able to work well with others
  8. A strong work ethic and the ability to work rapidly and quietly during rush periods
  9. Exceptional grooming habits, reliably presenting in clean professional business attire
  10. Punctual and reliable; able to work long hours on short notice including weekends, evenings and holidays
  11. Able to juggle multiple competing priorities, prioritize assignments, meet deadlines, and react well under pressure
  12. Able to work efficiently and effectively with minimum or no supervision; comfortable with frequent interruptions
  13. Bi-lingual English and Spanish preferred

Catering Assistant (Full Time) - Los Angeles, CA

The Catering Assistant will provide administrative support to the Catering team, creating Banquet Event Orders, reports and contracts, handling general calls, emails and fax inquiries, and following-up with members as needed. He or she will provide a reliable professional presence in the department ensuring that member inquiries receive a prompt professional response within 24 hours. The Catering Assistant will contribute to the success of the catering team and the Club as a whole by facilitating all department communication and activities through organized and responsive customer service.

Departmental Reponsibilities:

  • Monitor all communication coming into the Catering Department., whether by phone, fax or email, ensuring all mail is distributed to appropriate recipient; answer calls and either process or takes accurate messages, ensuring all messages are delivered in a timely manner; provide accurate information to members about services
  • Accurately input and track all event information into the various departmental systems (including Jonas POS system and the Catering Department Pace Report) as well as final event billing, keeping all information up to date. Print and distribute BEO reports in a timely manner to all departments
  • Maintain an accurate filling system of all Catering department information, contracts, notes etc. both hard-copy and computerized
  • Manage the weekly BEO meeting schedule and notifications for participating members; responsible for taking notes on behalf of those departments who may not be able to attend
  • Coordinate bookings of function rooms; assist with the coordination of catering vendors and family activity events to provide complete member satisfaction; contribute to the research, planning and execution for all club-hosted events
  • Ensure guest lists are received in a timely manner and disseminate the collected information and that all events are coded correctly for billing purposes; handle all event supply orders

Position Qualifications:

  1. High school diploma required; bachelor's degree preferred
  2. A passion for the hospitality and service industry and at least one year of prior administrative experience, preferably in a similar luxury environment
  3. Enthusiasm and a service-first mindset; a 5-star attitude; able to treat members, co-workers and vendors with respect and consideration regardless of the situation, their status or position
  4. Able to communicate effectively and professionally, both verbally and in writing, with all stakeholders, including professional writing and editing; able to listen, speak clearly and persuasively and seek clarification in both comfortable and stressful situations
  5. Intermediate to advanced computer skills; facility with all Microsoft Office applications; able to learn new programs such as Delfi or Opera quickly and easily; experience with Jonas POS a plus
  6. Able to calculate basic math, read, interpret and follow interpret a variety of instructions furnished in written and oral form, and to memorize necessary information
  7. A professional, organized, detail-oriented and reliable team player, able to work well with others
  8. A strong work ethic and the ability to work rapidly and quietly during rush periods
  9. Exceptional grooming habits, reliably presenting in clean professional business attire
  10. Punctual and reliable; able to work long hours on short notice including weekends, evenings and holidays
  11. Able to juggle multiple competing priorities, prioritize assignments, meet deadlines, and react well under pressure
  12. Able to work efficiently and effectively with minimum or no supervision; comfortable with frequent interruptions
  13. Bi-lingual English and Spanish preferred

Job Details

Reference # 48742
Posted on
Closes on
Property name
Location(s) Los Angeles, CA
City Name
Department Sales & Marketing
Career level Entry, Experienced
Hours/Status Full-time
Pay range ($low) 18.0
Pay range ($high) 22.0
Bonuses Yes
Benefits Full Benefits -medical, dental, 401(k), vacation, free meals, parking & dry cleaning, some tips
More details (document)
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