Restaurant Host/ess - Via Sophia Osteria - District of Columbia 48863 https://inntrack.snaphire.com/job?jobmc=48863GOOGLE https://inntrack.snaphire.com/job?jobmc=48863GOOGLE
Careers at Hamilton Hotel Washington DC Hamilton Hotel Washington DC
Salary:

Location: Washington, DC

Type of employment : OTHER

Industry: Hospitality
Department: Food & Beverage
Career Level: Entry, Experienced
Work Hours: Full-time

Date Posted: 31 Oct 2019

Valid Through: 30 Nov 2019 12:05

Unique among hotels in Washington, The Hamilton Hotel Washington, D.C. is a historic, boutique-style property with innovative, modern amenities. The hotel is strategically located within walking distance to the White House, Washington Monument, United States Capitol, Museums, Theaters and much more. The Hamilton is the ideal place to stay to experience the history, art and culture of this dynamic city.

Channeling the best of Italy, Via Sophia reimagines the osteria experience for downtown D.C. Our wide menu selection of approachable Italian cuisine is complemented by an Italian-imported wood-burning oven, serving Neapolitan pizza prepared by a master pizzaiolo. Classic dishes are paired with specialty cocktails, craft beers, and a discerning but approachable wine list. Dine in a lively, sophisticated setting with a high-end urban design, and feel like you're part of a memorable, authentic experience. 

Via Sophia Osteria & Society Lounge is uniquely located in the heart of Hamilton Hotel Washington DC and actively recruiting Host/Hostess to join our team.

 

The Host(ess) is the first person to interact with patrons, it is imperative that the host is friendly, personable, informative and professional. The host or hostess is the face of the restaurant and provides guests with their first impressions of the establishment. You must be patient, excel at customer service, and alert to guest needs. You will welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

 

Essential Functions:

  • Greet patrons, and if needed, confirm reservations, take reservations, and track occupancy chart for space
  • Answers phone calls and gives basic information on reservations, availability, restaurant hours and services
  • Keep track of the waiting list and open tables
  • Assign tables to guests depending on party size, waiter/waitress availability
  • Accurately quote wait times to patrons
  • Alert and call guests to host stand when the table is bussed and cleaned
  • Escort guests to table and present food and drink menus
  • Answer patron questions regarding menu items; recommend or suggest items as needed
  • Takes patrons' drink orders
  • Observe and assists in preparing unoccupied tables for customers by wiping surface top, removing debris, and ensure seats are
  • Assist with waitstaff side work and opening and closing duties
  • Other duties as assigned

 

The Hamilton Hotel culture fosters teamwork, guest service, and individual accountability. We deliver exceptional service, quality, and value to every guest, every time. We want our hotel to be the best and our guests to be exceedingly satisfied. To achieve that goal, we hire the most highly qualified people and provide a competitive benefits package which includes:

  • Health Insurance (3 plan options)
  • Dental Insurance
  • Vision Insurance
  • Vacation, Sick and Holiday Pay
  • Company paid Basic Life Insurance
  • Company paid Accidental Death & Dismemberment
  • Company paid Short Term Disability
  • Company paid Long Term Disability
  • 401k Retirement Plan

 

Qualifications

  • High school degree or equivalent; or relevant work experience
  • Must have 1-2 years' experience in high volume, luxury lounge or restaurant
  • Must have 1-2 years' hospitality experience working with high profile clients
  • Meet minimum age requirement of jurisdiction.
  • Legally able to serve alcohol
  • Experience providing excellent customer service in a fast-paced environment.
  • A positive attitude and ability work well under pressure with bussers, cooks and other staff.
  • Ability to work in a fast-paced work environment and deliver orders in a timely manner.
  • Strong knowledge of wines, spirits, champagnes and
  • Previous point of sale system experience is an asset
  • Excellent communication and organizational skills
  • Strong interpersonal in working with high-profile clients and problem-solving abilities
  • Highly responsible & reliable
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Flexible to work AM/PM shifts, weekends and holidays
  • Eager to learn and grow with restaurant
  • Must possess valid ServeSafe and TIPs certification

 

Physical Aspects of Position (includes but are not limited to):  

  • Standing and walking throughout shift
  • Frequent lifting and carrying
  • Bending, kneeling, pushing, pulling

 

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Hamilton Hotel Washington is a drug free workplace. Pre-employment background check.  Due to the volume of applicants we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

Restaurant Host/ess - Via Sophia Osteria - District of Columbia

Unique among hotels in Washington, The Hamilton Hotel Washington, D.C. is a historic, boutique-style property with innovative, modern amenities. The hotel is strategically located within walking distance to the White House, Washington Monument, United States Capitol, Museums, Theaters and much more. The Hamilton is the ideal place to stay to experience the history, art and culture of this dynamic city.

Channeling the best of Italy, Via Sophia reimagines the osteria experience for downtown D.C. Our wide menu selection of approachable Italian cuisine is complemented by an Italian-imported wood-burning oven, serving Neapolitan pizza prepared by a master pizzaiolo. Classic dishes are paired with specialty cocktails, craft beers, and a discerning but approachable wine list. Dine in a lively, sophisticated setting with a high-end urban design, and feel like you're part of a memorable, authentic experience. 

Via Sophia Osteria & Society Lounge is uniquely located in the heart of Hamilton Hotel Washington DC and actively recruiting Host/Hostess to join our team.

 

The Host(ess) is the first person to interact with patrons, it is imperative that the host is friendly, personable, informative and professional. The host or hostess is the face of the restaurant and provides guests with their first impressions of the establishment. You must be patient, excel at customer service, and alert to guest needs. You will welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

 

Essential Functions:

  • Greet patrons, and if needed, confirm reservations, take reservations, and track occupancy chart for space
  • Answers phone calls and gives basic information on reservations, availability, restaurant hours and services
  • Keep track of the waiting list and open tables
  • Assign tables to guests depending on party size, waiter/waitress availability
  • Accurately quote wait times to patrons
  • Alert and call guests to host stand when the table is bussed and cleaned
  • Escort guests to table and present food and drink menus
  • Answer patron questions regarding menu items; recommend or suggest items as needed
  • Takes patrons' drink orders
  • Observe and assists in preparing unoccupied tables for customers by wiping surface top, removing debris, and ensure seats are
  • Assist with waitstaff side work and opening and closing duties
  • Other duties as assigned

 

The Hamilton Hotel culture fosters teamwork, guest service, and individual accountability. We deliver exceptional service, quality, and value to every guest, every time. We want our hotel to be the best and our guests to be exceedingly satisfied. To achieve that goal, we hire the most highly qualified people and provide a competitive benefits package which includes:

  • Health Insurance (3 plan options)
  • Dental Insurance
  • Vision Insurance
  • Vacation, Sick and Holiday Pay
  • Company paid Basic Life Insurance
  • Company paid Accidental Death & Dismemberment
  • Company paid Short Term Disability
  • Company paid Long Term Disability
  • 401k Retirement Plan

 

Qualifications

  • High school degree or equivalent; or relevant work experience
  • Must have 1-2 years' experience in high volume, luxury lounge or restaurant
  • Must have 1-2 years' hospitality experience working with high profile clients
  • Meet minimum age requirement of jurisdiction.
  • Legally able to serve alcohol
  • Experience providing excellent customer service in a fast-paced environment.
  • A positive attitude and ability work well under pressure with bussers, cooks and other staff.
  • Ability to work in a fast-paced work environment and deliver orders in a timely manner.
  • Strong knowledge of wines, spirits, champagnes and
  • Previous point of sale system experience is an asset
  • Excellent communication and organizational skills
  • Strong interpersonal in working with high-profile clients and problem-solving abilities
  • Highly responsible & reliable
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Flexible to work AM/PM shifts, weekends and holidays
  • Eager to learn and grow with restaurant
  • Must possess valid ServeSafe and TIPs certification

 

Physical Aspects of Position (includes but are not limited to):  

  • Standing and walking throughout shift
  • Frequent lifting and carrying
  • Bending, kneeling, pushing, pulling

 

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Hamilton Hotel Washington is a drug free workplace. Pre-employment background check.  Due to the volume of applicants we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

Job Details

Reference # 48863
Posted on 31 Oct 2019
Closes on 30 Nov 2019 12:05
Property name
Location(s) Washington, DC
City Name
Department Food & Beverage
Career level Entry, Experienced
Hours/Status Full-time
Pay range ($low)
Pay range ($high)
Bonuses
Benefits
More details (document)
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