Server - TGI Fridays Restaurant & Sports Bar - Niagara Falls, ON 49082 https://inntrack.snaphire.com/job?jobmc=49082GOOGLE https://inntrack.snaphire.com/job?jobmc=49082GOOGLE
Careers at Fallsview Group Fallsview Group
Salary:

Location: Niagara Falls, ON L2G 3W6 CAN

Type of employment : OTHER

Industry: Hospitality
Department: Food & Beverage
Career Level: Entry, Experienced
Work Hours: Full-time, Part-time (Non-benefited)

Date Posted: 06 Nov 2019

Valid Through: 06 Dec 2019 10:53

As the original casual dining bar and grill, TGI Fridays offers authentic American food and legendary drinks, served with genuine personal service. Bringing people together to socialize and celebrate the freeing and liberating spirit of "Friday" was the concept's founding premise, from which the brand promise "In Here, It's Always Friday" was born.

A TGI Fridays Server possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the guests' expectations. 

The TGI Fridays Restaurant & Sports Bar (located inside the Embassy Suites Niagara Falls - Fallsview) is currently seeking Servers! This is a unionized environment with benefits available after a probation period, as well as a starting wage of $12.20/hr plus gratuities. 

Specific responsibilities of the Server include: 

  • Greets guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience.
  • Looks for visual and verbal cues to identify the experience the guest wants and customizes the service to meet those expectations.
  • Promptly and accurately takes food and beverage requests from guests.
  • Ensures expedient service of food and beverages to the guest.
  • Frequently checks up on the guests and uses visual cues to provide silent service as appropriate.
  • Learns TGIF menu and beverages, expertly recommends and upsells items.
  • IDs all guests ordering alcoholic beverages who appear to be 40 years old or younger.
  • Follows all Fridays Service Style Standards. 
  • Accurately rings all orders into the POS system while simultaneously interacting with guests when applicable.
  • Practices conversational ordering by mentioning current promotional features.
  • A TGI Fridays Server must be able to carry natural conversation with guests without sounding scripted or intrusive. 

Additional specific requirements for this position include: 

  • Must be able to deliver plates and food and clear tables
  • Must be able to hear well among loud background noise
  • Must be dressed neatly and well groomed in company approved uniform at all times
  • Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
  • Must be able to calmly respond to angry guests and notify a Manager
  • Must be able to read and write notes to hearing impaired guests
  • Must be able to read menus to sight-impaired guests
  • Must be able to verbalize menu items clearly to guests while taking their orders or responding to their request
  • Must be able to read and write 
  • Must be able to stand and walk during entire shift
  • Must be able to reach, bend, stoop and wipe counters/tables

Qualifications: 

  • HS Diploma or equivalent
  • Minimum 1 year of previous serving experience
  • Smart Serve Certified

***Must be available to work evenings, weekends and holidays***

Please Note: This job posting is not an exclusive list of all job functions that will be asked to be performed from time to time. This is only a sample; you may be required to perform other duties as assigned by management.

Should you require any assistance, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact our Human Resources Department

Server - TGI Fridays Restaurant & Sports Bar - Niagara Falls, ON

As the original casual dining bar and grill, TGI Fridays offers authentic American food and legendary drinks, served with genuine personal service. Bringing people together to socialize and celebrate the freeing and liberating spirit of "Friday" was the concept's founding premise, from which the brand promise "In Here, It's Always Friday" was born.

A TGI Fridays Server possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the guests' expectations. 

The TGI Fridays Restaurant & Sports Bar (located inside the Embassy Suites Niagara Falls - Fallsview) is currently seeking Servers! This is a unionized environment with benefits available after a probation period, as well as a starting wage of $12.20/hr plus gratuities. 

Specific responsibilities of the Server include: 

  • Greets guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience.
  • Looks for visual and verbal cues to identify the experience the guest wants and customizes the service to meet those expectations.
  • Promptly and accurately takes food and beverage requests from guests.
  • Ensures expedient service of food and beverages to the guest.
  • Frequently checks up on the guests and uses visual cues to provide silent service as appropriate.
  • Learns TGIF menu and beverages, expertly recommends and upsells items.
  • IDs all guests ordering alcoholic beverages who appear to be 40 years old or younger.
  • Follows all Fridays Service Style Standards. 
  • Accurately rings all orders into the POS system while simultaneously interacting with guests when applicable.
  • Practices conversational ordering by mentioning current promotional features.
  • A TGI Fridays Server must be able to carry natural conversation with guests without sounding scripted or intrusive. 

Additional specific requirements for this position include: 

  • Must be able to deliver plates and food and clear tables
  • Must be able to hear well among loud background noise
  • Must be dressed neatly and well groomed in company approved uniform at all times
  • Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
  • Must be able to calmly respond to angry guests and notify a Manager
  • Must be able to read and write notes to hearing impaired guests
  • Must be able to read menus to sight-impaired guests
  • Must be able to verbalize menu items clearly to guests while taking their orders or responding to their request
  • Must be able to read and write 
  • Must be able to stand and walk during entire shift
  • Must be able to reach, bend, stoop and wipe counters/tables

Qualifications: 

  • HS Diploma or equivalent
  • Minimum 1 year of previous serving experience
  • Smart Serve Certified

***Must be available to work evenings, weekends and holidays***

Please Note: This job posting is not an exclusive list of all job functions that will be asked to be performed from time to time. This is only a sample; you may be required to perform other duties as assigned by management.

Should you require any assistance, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact our Human Resources Department

Job Details

Reference # 49082
Posted on 06 Nov 2019
Closes on 06 Dec 2019 10:53
Property name TGI Fridays Restaurant & Sports Bar (Embassy Suites by Hilton Niagara Falls - Fallsview)
Location(s) Niagara Falls, ON
City Name
Department Food & Beverage
Career level Entry, Experienced
Hours/Status Full-time, Part-time (Non-benefited)
Pay range ($low)
Pay range ($high)
Bonuses
Benefits + Gratuities & benefits available after a probation period
More details (document)
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