Night Auditor - Days Inn Niagara Falls Lundy's Lane - Niagara Falls, ON 49471 https://inntrack.snaphire.com/job?jobmc=49471GOOGLE https://inntrack.snaphire.com/job?jobmc=49471GOOGLE
Careers at Fallsview Group FALLSVIEW GROUP
Salary:

Location: Niagara Falls, ON L2G 1W2 CAN

Type of employment : OTHER

Industry: Hospitality
Department: Rooms & Reservations
Career Level: Entry, Experienced
Work Hours: Full-time, Part-time (Non-benefited)

Date Posted: 19 Nov 2019

Valid Through: 19 Dec 2019 12:07

The Days Inn by Wyndham Niagara Falls Lundy's Lane is now seeking a Night Auditor to join our team! 

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Responsibilities: 

  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and training.
  • Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name-tag.
  • Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.

Skills:

  • Computer knowledge/skills.
  • Work math problems quickly and accurately.
  • Understand and use computers and related equipment.
  • Speak and write clearly to report financial information.

Qualifications: 

  • HS Diploma or equivalent
  • Previous Front Desk/Night Audit Experience
  • Accounting experience, an asset

***Must be available to work midnight hours, weekends and holidays***

Please Note: This job posting is not an exclusive list of all job functions that will be asked to be performed from time to time. This is only a sample; you may be required to perform other duties as assigned by management.

Should you require any assistance, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact our Human Resources Department

Night Auditor - Days Inn Niagara Falls Lundy's Lane - Niagara Falls, ON

The Days Inn by Wyndham Niagara Falls Lundy's Lane is now seeking a Night Auditor to join our team! 

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Responsibilities: 

  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and training.
  • Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name-tag.
  • Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.

Skills:

  • Computer knowledge/skills.
  • Work math problems quickly and accurately.
  • Understand and use computers and related equipment.
  • Speak and write clearly to report financial information.

Qualifications: 

  • HS Diploma or equivalent
  • Previous Front Desk/Night Audit Experience
  • Accounting experience, an asset

***Must be available to work midnight hours, weekends and holidays***

Please Note: This job posting is not an exclusive list of all job functions that will be asked to be performed from time to time. This is only a sample; you may be required to perform other duties as assigned by management.

Should you require any assistance, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact our Human Resources Department

Job Details

Reference # 49471
Posted on 19 Nov 2019
Closes on 19 Dec 2019 12:07
Property name FALLSVIEW GROUP
Location(s) Niagara Falls, ON
City Name
Department Rooms & Reservations
Career level Entry, Experienced
Hours/Status Full-time, Part-time (Non-benefited)
Pay range ($low)
Pay range ($high)
Bonuses
Benefits
More details (document)
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