PBX Telephone Operator - Miami, FL 49948 https://inntrack.snaphire.com/job?jobmc=49948GOOGLE https://inntrack.snaphire.com/job?jobmc=49948GOOGLE
Careers at UCC - DoubleTree by Hilton Hotel Miami Airport Convention Center DoubleTree by Hilton Hotel Miami Airport Convention Center
Salary: YEAR USD

Location: Miami, FL 711 NW 72 Avene Miami FL 33126 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Rooms & Reservations
Career Level: Entry
Work Hours: Full-time

Date Posted: 04 Dec 2019

Valid Through: 03 Jan 2020 09:12

Job Purpose:  To operate hotel's switchboard to relay incoming, outgoing, and interoffice calls and to provide a professional, prompt, and friendly telephone and message service to the hotel guests and staff, and to project an image of reliability and professionalism through such services.

Job Responsibilities: 

  1. Maintains a professional attitude towards customers and employees and continuously is aware that a phone conversation is the first impression most people have of the hotel.
  2. Answers all incoming calls and routes them accordingly and does so in a timely, professional and polite manner. Also, handles all paging and radio communications in a similar manner.
  3. Assists in filing of folios, registration cards, etc. on a daily basis.
  4. Keeps alphabetical telephone guest index current and accurate, denoting checked out guests from check in and stay over guests in the appropriate manner.
  5. May supply information to callers and record messages.
  6. May keep record of calls placed and toll charges.
  7. May perform clerical duties, such as typing, proofreading, and sorting mail.
  8. May operate system of bells or buzzers to call individuals in establishment to phone.
  9. Other duties as assigned.

Job Skills:

  1. Speak clearly and listen carefully.
  2. Use personal judgment and specialized knowledge to give information to people.
  3. Change easily and frequently from one activity to another such as from typing to searching in a directory, to using a telephone.
  4. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.

Job Qualifications:  

Education

HS Diploma or equivalent

Experience

None required

Licenses/Certifications

N/A

PBX Telephone Operator - Miami, FL

Job Purpose:  To operate hotel's switchboard to relay incoming, outgoing, and interoffice calls and to provide a professional, prompt, and friendly telephone and message service to the hotel guests and staff, and to project an image of reliability and professionalism through such services.

Job Responsibilities: 

  1. Maintains a professional attitude towards customers and employees and continuously is aware that a phone conversation is the first impression most people have of the hotel.
  2. Answers all incoming calls and routes them accordingly and does so in a timely, professional and polite manner. Also, handles all paging and radio communications in a similar manner.
  3. Assists in filing of folios, registration cards, etc. on a daily basis.
  4. Keeps alphabetical telephone guest index current and accurate, denoting checked out guests from check in and stay over guests in the appropriate manner.
  5. May supply information to callers and record messages.
  6. May keep record of calls placed and toll charges.
  7. May perform clerical duties, such as typing, proofreading, and sorting mail.
  8. May operate system of bells or buzzers to call individuals in establishment to phone.
  9. Other duties as assigned.

Job Skills:

  1. Speak clearly and listen carefully.
  2. Use personal judgment and specialized knowledge to give information to people.
  3. Change easily and frequently from one activity to another such as from typing to searching in a directory, to using a telephone.
  4. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.

Job Qualifications:  

Education

HS Diploma or equivalent

Experience

None required

Licenses/Certifications

N/A

Job Details

Reference # 49948
Posted on 04 Dec 2019
Closes on 03 Jan 2020 09:12
Property name DoubleTree by Hilton Hotel Miami Airport Convention Center
Location(s) Miami, FL
City Name
Department Rooms & Reservations
Career level Entry
Hours/Status Full-time
Pay range ($low)
Pay range ($high)
Bonuses No
Benefits We offer excellent benefits to include; Medical, Dental, Vision, Life,STD,LDT, Vacation, Holiday, Free Employess Meal and Free Parking. You will also be eligible to participate in the Hilton Team Member Travel Program.
More details (document)
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