Housekeeping Supervisor - Chicago, IL 51570 https://inntrack.snaphire.com/job?jobmc=51570GOOGLE https://inntrack.snaphire.com/job?jobmc=51570GOOGLE
Careers at Bedderman Lodging Bedderman Lodging
Salary:

Location: Chicago, IL 60657 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Housekeeping
Career Level: Entry
Work Hours: Full-time

Date Posted: 24 Jan 2020

Valid Through: 23 Feb 2020 15:29

About us: 

The Wheelhouse Hotel brings unpretentious luxury lodging to Chicago's spirited Wrigleyville neighborhood. Just steps away from all the action yet miles away from ordinary, guests have a front row seat to a hyper-local experience. Nestled in between Chicago's boisterous restaurants and lively bars, The Wheelhouse Hotel is walking distance from the Addison L stop on the Red Line and a quick two-block walk from historic Wrigley Field. With design in mind, our hotel features an all-star interior including many found objects and a whimsical floating baseball bat installation as the focal point of our lobby.  Whether guests are in town for a baseball game or looking to explore the city on a more local level, our luxe accommodations, unexpected surprises, attentive service, and delightful design be the backdrop to an unforgettable Windy City stay. 

Position Responsibilities:

The Housekeeping Supervisor is primarily responsible for assisting the Hotel Management in overseeing day-to-day operations of the Housekeeping Department while also performing cleaning duties in this 21 room boutique hotel.  The Housekeeping Department is responsible for cleaning all guest rooms and hotel common areas at the hotel. Position responsibilities include, but are not limited to, the following:

  • Coordinate work schedule with Hotel Manager so that either the Manager or Housekeeping Supervisor is scheduled to lead the department each day.
  • Respect and follow hotel management's instructions; model professional behavior and work practices to set a positive example for all other staff.
  • Help implement and ensure that all department staff follow new or updated directives and procedures when instructed by management.
  • Assist with staff management; report incidences of tardiness, call-outs, substandard work, insubordination, or other violations of department policies/procedures to the Hotel Manager.
  • Assist management in investigating complaints about service, facilities, and staff members and take corrective action per guidance from management.
  • Coordinate with hotel management and department supervisor to track inventory and advise when housekeeping/laundry supplies need to be reordered.
  • Regularly perform Room Attendant and Laundry Attendant cleaning duties; the Housekeeping Supervisor may be scheduled as a regular Housekeeper on days that the Hotel Manager is available on-site. It is expected that when leading the department, there will be days when cleaning-related duties will need to be performed to ensure that work is completed by the daily deadline.
  • When leading the department:
    • Manage daily scheduling and assign duties.
    • Coordinate cleaning priorities, guest service, and room repairs with the frontdesk, management, maintenance, and cleaning staff to ensure that all work is completed by the daily deadline.
    • Inspect work performed by the department's staff to ensure that it meets property specifications and established standards; release clean rooms to the frontdesk only after personal inspection has been completed.
    • Clean rooms and do laundry.
    • Complete the department's work tracking form.
    • Provide an email summary of events from the day.
    • Cover frontdesk during staff breaks
    • Other duties as required.

 

Pay, Schedule, and Location:  

This position is based at The Wheelhouse Hotel located at 3475 N. Clark St. Chicago, IL 60657.  The starting hourly pay rate is $15 and may vary with experience.  

 

Applicants must be available to work five shifts per week.  The exact days of the week will vary with scheduling and business needs.  Scheduled hours may vary or change depending upon department needs.

 

As we are in the hospitality market, it is expected that all applicants are regularly available for scheduled shifts on weekends and holidays.  Requested days off are granted according to business needs.

 

Benefits include time and a half premium paid on holidays, ability to accrue up to 40 hours of paid sick time per year, and full-time employees are eligible to join the company's group health insurance plan after 60 days (25% employer coverage, HMO and PPO options available).

 

Parking is not available at the hotel; we recommend the use of public transportation only.

Housekeeping Supervisor - Chicago, IL

About us: 

The Wheelhouse Hotel brings unpretentious luxury lodging to Chicago's spirited Wrigleyville neighborhood. Just steps away from all the action yet miles away from ordinary, guests have a front row seat to a hyper-local experience. Nestled in between Chicago's boisterous restaurants and lively bars, The Wheelhouse Hotel is walking distance from the Addison L stop on the Red Line and a quick two-block walk from historic Wrigley Field. With design in mind, our hotel features an all-star interior including many found objects and a whimsical floating baseball bat installation as the focal point of our lobby.  Whether guests are in town for a baseball game or looking to explore the city on a more local level, our luxe accommodations, unexpected surprises, attentive service, and delightful design be the backdrop to an unforgettable Windy City stay. 

Position Responsibilities:

The Housekeeping Supervisor is primarily responsible for assisting the Hotel Management in overseeing day-to-day operations of the Housekeeping Department while also performing cleaning duties in this 21 room boutique hotel.  The Housekeeping Department is responsible for cleaning all guest rooms and hotel common areas at the hotel. Position responsibilities include, but are not limited to, the following:

  • Coordinate work schedule with Hotel Manager so that either the Manager or Housekeeping Supervisor is scheduled to lead the department each day.
  • Respect and follow hotel management's instructions; model professional behavior and work practices to set a positive example for all other staff.
  • Help implement and ensure that all department staff follow new or updated directives and procedures when instructed by management.
  • Assist with staff management; report incidences of tardiness, call-outs, substandard work, insubordination, or other violations of department policies/procedures to the Hotel Manager.
  • Assist management in investigating complaints about service, facilities, and staff members and take corrective action per guidance from management.
  • Coordinate with hotel management and department supervisor to track inventory and advise when housekeeping/laundry supplies need to be reordered.
  • Regularly perform Room Attendant and Laundry Attendant cleaning duties; the Housekeeping Supervisor may be scheduled as a regular Housekeeper on days that the Hotel Manager is available on-site. It is expected that when leading the department, there will be days when cleaning-related duties will need to be performed to ensure that work is completed by the daily deadline.
  • When leading the department:
    • Manage daily scheduling and assign duties.
    • Coordinate cleaning priorities, guest service, and room repairs with the frontdesk, management, maintenance, and cleaning staff to ensure that all work is completed by the daily deadline.
    • Inspect work performed by the department's staff to ensure that it meets property specifications and established standards; release clean rooms to the frontdesk only after personal inspection has been completed.
    • Clean rooms and do laundry.
    • Complete the department's work tracking form.
    • Provide an email summary of events from the day.
    • Cover frontdesk during staff breaks
    • Other duties as required.

 

Pay, Schedule, and Location:  

This position is based at The Wheelhouse Hotel located at 3475 N. Clark St. Chicago, IL 60657.  The starting hourly pay rate is $15 and may vary with experience.  

 

Applicants must be available to work five shifts per week.  The exact days of the week will vary with scheduling and business needs.  Scheduled hours may vary or change depending upon department needs.

 

As we are in the hospitality market, it is expected that all applicants are regularly available for scheduled shifts on weekends and holidays.  Requested days off are granted according to business needs.

 

Benefits include time and a half premium paid on holidays, ability to accrue up to 40 hours of paid sick time per year, and full-time employees are eligible to join the company's group health insurance plan after 60 days (25% employer coverage, HMO and PPO options available).

 

Parking is not available at the hotel; we recommend the use of public transportation only.

Job Details

Reference # 51570
Posted on 24 Jan 2020
Closes on 23 Feb 2020 15:29
Property name Bedderman Lodging
Location(s) Chicago, IL
City Name
Department Housekeeping
Career level Entry
Hours/Status Full-time
Pay range ($low) 15.0
Pay range ($high) 16.0
Bonuses No
Benefits
More details (document)
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