Lead Receptionist - Houston, TX 51692 https://inntrack.snaphire.com/job?jobmc=51692GOOGLE https://inntrack.snaphire.com/job?jobmc=51692GOOGLE
Careers at Lakeside Country Club Lakeside Country Club
Salary:

Location: Houston, TX 77042 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department:
Career Level: Experienced
Work Hours: Full-time

Date Posted: 29 Jan 2020

Valid Through: 28 Feb 2020 09:42

Founded in 1951, Lakeside Country Club is a top tier private member-owned country club in the West Houston area. Lakeside is a family oriented country club that provides outstanding social and recreational services to its membership. 

While our facilities were destroyed during Hurricane Harvey, our new clubhouse is near completion.  Once it is open, members and guests alike will be able to enjoy the wide array of traditionally elegant facilities.  The main clubhouse will be 87,000 square feet and will be open 6 days per week, year round.  Amenities will include A la Carte dining, 5 Banquet rooms that can accommodate seating for 16-600, men's and women's grills, casual dining restaurant with pizza kitchen, 18 hole golf course, 5 hole par 3 course, golf teaching facility, swimming and lap pools with poolside dining, 11 outdoor tennis courts, and a 15,000 square foot fitness facility.

This is a great opportunity for you to join our team and be part of the exciting changes at Lakeside!

The Lead Reception position is responsible for answering incoming calls and directing calls to the appropriate department; greeting members and guests; developing and managing reception related responsibilities; processing reservations for F&B; and providing administrative support for other departments.

Job Duties include:

  • Operates telephone system; transfers calls to proper extensions; takes messages for members and staff
  • Greets members and guests
  • Records (manually & electronically) and verifies F&B reservations
  • Manages and confirms reservations for large Club events
  • Directs members, guests and vendors to appropriate areas in the Club
  • Develops and implements all reception standard operating procedures
  • Trains, cross-trains and provides supervision to reception staff
  • Schedules the reception staff
  • Performs other duties as assigned

 Job Knowledge, Skills and Abilities:

  • Excellent oral communication skills
  • Strong computer skills (Microsoft Office)
  • Professional demeanor
  • Highly organized; detail oriented
  • Ability to lead and supervise others
  • Ability to multi-task

 Education & Experience:

  • Minimum high school education or equivalent
  • Minimum 5 years relevant experience
  • Bilingual a plus

All positions at Lakeside require candidates to have the desire to provide an exceptional experience for our members and guests. 

Strong communication and customer service skills are required as you are in a "welcome position" where you greet members and guests when they enter or call the Club. You set the tone for their entire experience at Lakeside.  We want your hospitality and service to exceed their expectations.

Meals and uniforms are provided. 

All employees are eligible to participate in the 401k plan and college scholarship program after reaching eligibility requirements.  Full-time positions also include health, dental, vision, life, disability and other ancillary coverages; wellness program; and paid vacation and sick leave.

 

Applications are available online at www.lakesidecc.com under the Employment tab.  Applications are also available at the Front Gate at 100 Wilcrest Drive, Houston, TX 77042. Resumes can be submitted to Apply@LakesideCC.com.

 

Lead Receptionist - Houston, TX

Founded in 1951, Lakeside Country Club is a top tier private member-owned country club in the West Houston area. Lakeside is a family oriented country club that provides outstanding social and recreational services to its membership. 

While our facilities were destroyed during Hurricane Harvey, our new clubhouse is near completion.  Once it is open, members and guests alike will be able to enjoy the wide array of traditionally elegant facilities.  The main clubhouse will be 87,000 square feet and will be open 6 days per week, year round.  Amenities will include A la Carte dining, 5 Banquet rooms that can accommodate seating for 16-600, men's and women's grills, casual dining restaurant with pizza kitchen, 18 hole golf course, 5 hole par 3 course, golf teaching facility, swimming and lap pools with poolside dining, 11 outdoor tennis courts, and a 15,000 square foot fitness facility.

This is a great opportunity for you to join our team and be part of the exciting changes at Lakeside!

The Lead Reception position is responsible for answering incoming calls and directing calls to the appropriate department; greeting members and guests; developing and managing reception related responsibilities; processing reservations for F&B; and providing administrative support for other departments.

Job Duties include:

  • Operates telephone system; transfers calls to proper extensions; takes messages for members and staff
  • Greets members and guests
  • Records (manually & electronically) and verifies F&B reservations
  • Manages and confirms reservations for large Club events
  • Directs members, guests and vendors to appropriate areas in the Club
  • Develops and implements all reception standard operating procedures
  • Trains, cross-trains and provides supervision to reception staff
  • Schedules the reception staff
  • Performs other duties as assigned

 Job Knowledge, Skills and Abilities:

  • Excellent oral communication skills
  • Strong computer skills (Microsoft Office)
  • Professional demeanor
  • Highly organized; detail oriented
  • Ability to lead and supervise others
  • Ability to multi-task

 Education & Experience:

  • Minimum high school education or equivalent
  • Minimum 5 years relevant experience
  • Bilingual a plus

All positions at Lakeside require candidates to have the desire to provide an exceptional experience for our members and guests. 

Strong communication and customer service skills are required as you are in a "welcome position" where you greet members and guests when they enter or call the Club. You set the tone for their entire experience at Lakeside.  We want your hospitality and service to exceed their expectations.

Meals and uniforms are provided. 

All employees are eligible to participate in the 401k plan and college scholarship program after reaching eligibility requirements.  Full-time positions also include health, dental, vision, life, disability and other ancillary coverages; wellness program; and paid vacation and sick leave.

 

Applications are available online at www.lakesidecc.com under the Employment tab.  Applications are also available at the Front Gate at 100 Wilcrest Drive, Houston, TX 77042. Resumes can be submitted to Apply@LakesideCC.com.

 

Job Details

Reference # 51692
Posted on 29 Jan 2020
Closes on 28 Feb 2020 09:42
Property name Lakeside Country Club
Location(s) Houston, TX
City Name
Department
Career level Experienced
Hours/Status Full-time
Pay range ($low)
Pay range ($high)
Bonuses No
Benefits
More details (document)
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