Restaurant Supervisor - Rochester, NY 51784 https://inntrack.snaphire.com/job?jobmc=51784GOOGLE https://inntrack.snaphire.com/job?jobmc=51784GOOGLE
Careers at UCC - DoubleTree by Hilton Hotel Rochester DoubleTree by Hilton Hotel Rochester
Salary: YEAR USD

Location: Rochester, NY 1111 Jefferson Rd Rochester New York 14423 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Food & Beverage
Career Level: Experienced
Work Hours: Full-time

Date Posted: 20 Feb 2020

Valid Through: 21 Mar 2020 13:48

Job Purpose:  To welcome patrons upon entry into lounge and restaurant, preserve order among patrons and staff, provide guests with the highest level of service and assist Director of Food & Beverage in daily tasks.

Job Responsibilities: 

  1. Greet guests, and maintain a high level of service in both of our on property restaurants.  Adjusts complaints of patrons.
  2. Assign work tasks & coordinates activities of lounge personnel to ensure prompt and courteous service to patrons.
  3. Inspect lounge for neatness and cleanliness, and requisitions table linens and other supplies.
  4. Train lounge and Bistro employees with Hilton standards and operating procedures.
  5. May assist in planning overall beverage operations.  May prepare beverages.
  6. May total receipts, at end of shift, to verify sales and clear cash register.  May collect payment from customers.
  7. Design and implement programs/promotions that maximize revenue and profit.
  8. Reward employees who utilize their empowerment to meet or exceed customer expectations.
  9. Other duties as assigned.

Job Skills:

  1. Speak clearly and talk easily with all kinds of people to put them at ease.
  2. Use judgment and reasoning to cope with emergencies, such as sudden illness, accident, or interrupted service.
  3. Perform a variety of activities, changing activities often and sometimes without notice.
  4. Plan and carry out an activity.
  5. Plan the work of others.

Job Qualifications:  

Education

 

Experience

Minimum 2 years experience in lounge operations in a supervisory capacity, and 2 years bartending experience; OR, an equivalent combination of education and experience.

Plus - experience with Micros, Delphi, Microsoft Office

Licenses/Certifications

N/A

Restaurant Supervisor - Rochester, NY

Job Purpose:  To welcome patrons upon entry into lounge and restaurant, preserve order among patrons and staff, provide guests with the highest level of service and assist Director of Food & Beverage in daily tasks.

Job Responsibilities: 

  1. Greet guests, and maintain a high level of service in both of our on property restaurants.  Adjusts complaints of patrons.
  2. Assign work tasks & coordinates activities of lounge personnel to ensure prompt and courteous service to patrons.
  3. Inspect lounge for neatness and cleanliness, and requisitions table linens and other supplies.
  4. Train lounge and Bistro employees with Hilton standards and operating procedures.
  5. May assist in planning overall beverage operations.  May prepare beverages.
  6. May total receipts, at end of shift, to verify sales and clear cash register.  May collect payment from customers.
  7. Design and implement programs/promotions that maximize revenue and profit.
  8. Reward employees who utilize their empowerment to meet or exceed customer expectations.
  9. Other duties as assigned.

Job Skills:

  1. Speak clearly and talk easily with all kinds of people to put them at ease.
  2. Use judgment and reasoning to cope with emergencies, such as sudden illness, accident, or interrupted service.
  3. Perform a variety of activities, changing activities often and sometimes without notice.
  4. Plan and carry out an activity.
  5. Plan the work of others.

Job Qualifications:  

Education

 

Experience

Minimum 2 years experience in lounge operations in a supervisory capacity, and 2 years bartending experience; OR, an equivalent combination of education and experience.

Plus - experience with Micros, Delphi, Microsoft Office

Licenses/Certifications

N/A

Job Details

Reference # 51784
Posted on 20 Feb 2020
Closes on 21 Mar 2020 13:48
Property name DoubleTree by Hilton Hotel Rochester
Location(s) Rochester, NY
City Name
Department Food & Beverage
Career level Experienced
Hours/Status Full-time
Pay range ($low)
Pay range ($high)
Bonuses No
Benefits 401K Enrollment offered on a quarterly basis. Medical/Dental/ Long Term Disability and Life Insurance offered after the first 60 days of employment. Hilton Hotel Discount to all associates.
More details (document)
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