General Manager - Homewood Suites by Hilton & Hilton Garden Inn Chicago Downtown South Loop - Chicago South Loop, IL 51841 https://inntrack.snaphire.com/job?jobmc=51841GOOGLE https://inntrack.snaphire.com/job?jobmc=51841GOOGLE
Careers at S.B. Yen Management Group S.B. Yen Management Group
Salary:

Location: Chicago South Loop, IL USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Administration & General
Career Level: Executive
Work Hours: Full-time

Date Posted: 03 Feb 2020

Valid Through: 04 Mar 2020 07:03

General Manager

Homewood Suites by Hilton & Hilton Garden Inn Chicago Downtown South Loop

Job Summary:

Oversees all aspects of the hotel operations, including guest relations, front desk, housekeeping, maintenance, finances, team-building, and staff development. Responsible for all phases of hotel management, including sales and marketing, human resources, food and beverage, and budgeting/forecasting. Empowers associates to provide superior customer care to guests, associates, and other visitors.

Essential Duties and Responsibilities

  • Recruit, select, train, and manage employees to deliver superior guest services and quality products that will lead to maximizing revenue and profitability goals
  • Create and maintain customer-driven operations, empowering hotel staff to excel in superior customer care
  • Develop, recommend, implement, and manage the hotel's annual budget and long-term business plan
  • Achieve budgeted sales and maximum profitability
  • Create new programs in response to market conditions and revenue opportunities
  • Protect the hotel's financial assets by properly administering policies and procedures for handling cash, credit cards, accounts payable, accounts receivable, payroll and all other financial transactions
  • Properly administers policies and procedures for protecting the safety of guests and employees
  • Prepares monthly reports for owners
  • Ensures regular assessment and review of all hotel personnel by appropriate management staff
  • Coordinates internal training and development programs
  • Ensure hotel is in compliance with federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws
  • Maintains a high personal visibility throughout the property and throughout the community
  • Any and all job duties as assigned

General Manager - Homewood Suites by Hilton & Hilton Garden Inn Chicago Downtown South Loop - Chicago South Loop, IL

General Manager

Homewood Suites by Hilton & Hilton Garden Inn Chicago Downtown South Loop

Job Summary:

Oversees all aspects of the hotel operations, including guest relations, front desk, housekeeping, maintenance, finances, team-building, and staff development. Responsible for all phases of hotel management, including sales and marketing, human resources, food and beverage, and budgeting/forecasting. Empowers associates to provide superior customer care to guests, associates, and other visitors.

Essential Duties and Responsibilities

  • Recruit, select, train, and manage employees to deliver superior guest services and quality products that will lead to maximizing revenue and profitability goals
  • Create and maintain customer-driven operations, empowering hotel staff to excel in superior customer care
  • Develop, recommend, implement, and manage the hotel's annual budget and long-term business plan
  • Achieve budgeted sales and maximum profitability
  • Create new programs in response to market conditions and revenue opportunities
  • Protect the hotel's financial assets by properly administering policies and procedures for handling cash, credit cards, accounts payable, accounts receivable, payroll and all other financial transactions
  • Properly administers policies and procedures for protecting the safety of guests and employees
  • Prepares monthly reports for owners
  • Ensures regular assessment and review of all hotel personnel by appropriate management staff
  • Coordinates internal training and development programs
  • Ensure hotel is in compliance with federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws
  • Maintains a high personal visibility throughout the property and throughout the community
  • Any and all job duties as assigned

Job Details

Reference # 51841
Posted on 03 Feb 2020
Closes on 04 Mar 2020 07:03
Property name S.B. Yen Management Group
Location(s) Chicago South Loop, IL
City Name
Department Administration & General
Career level Executive
Hours/Status Full-time
Pay range ($low)
Pay range ($high)
Bonuses
Benefits
More details (document)
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