Banquet Houseman - Ambler, PA 38235 https://inntrack.snaphire.com/job?jobmc=38235GOOGLE https://inntrack.snaphire.com/job?jobmc=38235GOOGLE
Careers at Talamore Family of Clubs Talamore Family of Clubs
Salary: YEAR USD

Location: Ambler, PA 723 Talamore Drive Ambler PA 19002 USA

Type of employment : PART_TIME

Industry: Hospitality
Department: Food & Beverage
Career Level: Entry
Work Hours: Full-time, Part-time (Non-benefited)

Date Posted: 19 Feb 2019

Valid Through: 21 Mar 2019 15:08

Job Responsibilities: 

  1. JOB OVERVIEW
    Responsible for meeting and exceeding the expectations of all guests.

    The Banquet Houseman is responsible primarily for assisting in serving, setting-up, and clean-up of all banquet functions.

    This is a fast paced position that will involve constant customer interaction.

    ESSENTIAL JOB FUNCTIONS

    • Maintains a commitment to customer service and guest satisfaction
    • Provides general Club information for guests
    • Resolves guest issues promptly and with great care and effectiveness
    • Offers warm and sincere welcome/farewell for all guests including use of guest name & good eye contact with each guest
    • Maintains an up to date working knowledge of all Club amenities as well as any special events
    • Prepares all banquet space prior to events
    • Tears down all banquet space after events
    • Follows Banquet Event Orders with strong attention to detail
    • Maintains a strong knowledge of various types of set-up
    • Assists the banquet servers/captains with clearing of tables as needed
    • Assists the A/V team with setting up equipment
    • Assists with all set-up functions to include setting silverware, draping tables, folding napkins and arranging centerpieces/décor
    • Removes centerpieces/décor after events and stores appropriately
    • Removes soil linens and stores appropriately
    • Assists with transporting food/beverages to event location
    • Attends appropriate Club, division and department meetings
    • Maintains the cleanliness of banquet storage rooms
    • Assembles dance floors
    • Arranges buffets, stages and podiums
    • Interacts with Club staff in a professional manner, assisting other departments with necessary information
    • Up sells other Club services and amenities to guests
    • Always maintains a professional demeanor and attitude
    • Communicates all pertinent information to the banquets team
    • Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to the on-duty supervisor.
    • Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver.
    • Follows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised.
    • Report any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken window panes, missing nuts or screws, etc.).
    • Reports to work on time and according to posted schedule, maintains accurate time records and follows proper standards for issuance of rooms
    • Maintains a professional appearance. Follows all property dress code standards
    • Remains alert, courteous and helpful to the guests and colleagues at all time
    • Performs other duties as assigned

Job Skills:

  1. Carry out specific oral or written instructions, frequently following a simple routine.
  2. Do the same task over and over frequently in the same way.
  3. Stand and walk for long periods of time.
  4. Lift and carry things like luggage, trays of dishes, and bags of golf clubs.
  5. Use hands and fingers skillfully and easily.

Job Qualifications:  

Education

HS Diploma or equivalent

Experience

None required

Licenses/Certifications

N/A

Banquet Houseman - Ambler, PA

Job Responsibilities: 

  1. JOB OVERVIEW
    Responsible for meeting and exceeding the expectations of all guests.

    The Banquet Houseman is responsible primarily for assisting in serving, setting-up, and clean-up of all banquet functions.

    This is a fast paced position that will involve constant customer interaction.

    ESSENTIAL JOB FUNCTIONS

    • Maintains a commitment to customer service and guest satisfaction
    • Provides general Club information for guests
    • Resolves guest issues promptly and with great care and effectiveness
    • Offers warm and sincere welcome/farewell for all guests including use of guest name & good eye contact with each guest
    • Maintains an up to date working knowledge of all Club amenities as well as any special events
    • Prepares all banquet space prior to events
    • Tears down all banquet space after events
    • Follows Banquet Event Orders with strong attention to detail
    • Maintains a strong knowledge of various types of set-up
    • Assists the banquet servers/captains with clearing of tables as needed
    • Assists the A/V team with setting up equipment
    • Assists with all set-up functions to include setting silverware, draping tables, folding napkins and arranging centerpieces/décor
    • Removes centerpieces/décor after events and stores appropriately
    • Removes soil linens and stores appropriately
    • Assists with transporting food/beverages to event location
    • Attends appropriate Club, division and department meetings
    • Maintains the cleanliness of banquet storage rooms
    • Assembles dance floors
    • Arranges buffets, stages and podiums
    • Interacts with Club staff in a professional manner, assisting other departments with necessary information
    • Up sells other Club services and amenities to guests
    • Always maintains a professional demeanor and attitude
    • Communicates all pertinent information to the banquets team
    • Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to the on-duty supervisor.
    • Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver.
    • Follows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised.
    • Report any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken window panes, missing nuts or screws, etc.).
    • Reports to work on time and according to posted schedule, maintains accurate time records and follows proper standards for issuance of rooms
    • Maintains a professional appearance. Follows all property dress code standards
    • Remains alert, courteous and helpful to the guests and colleagues at all time
    • Performs other duties as assigned

Job Skills:

  1. Carry out specific oral or written instructions, frequently following a simple routine.
  2. Do the same task over and over frequently in the same way.
  3. Stand and walk for long periods of time.
  4. Lift and carry things like luggage, trays of dishes, and bags of golf clubs.
  5. Use hands and fingers skillfully and easily.

Job Qualifications:  

Education

HS Diploma or equivalent

Experience

None required

Licenses/Certifications

N/A

Job Details

Reference # 38235
Posted on 19 Feb 2019
Closes on 21 Mar 2019 15:08
Property name Talamore Country Club
Location(s) Ambler, PA
City Name
Department Food & Beverage
Career level Entry
Hours/Status Full-time, Part-time (Non-benefited)
Pay range ($low)
Pay range ($high)
Bonuses No
Benefits
More details (document)
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