Ticket Sales Agent (Seasonal with Full-Time Hours) - Niagara Falls, ON

Function: Administration & General
Location: Niagara Falls, ON Niagara Falls, ON, Niagara Falls, ON US
Date posted: 19 Jul 2018
Type: Entry
Full-time, Temporary
Job number: 27186
Description

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected.

If you understand the importance of upholding a brand reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

What will I be doing?

A Ticket Sales Agent with Hilton will be the first connection of hospitality to our Hotel. They will give every guest a VIP welcome and shape our Guest's personal journey through exceptional Guest Service and conflict resolution. This Team Member will be an advocate of the Hilton Brand, and must be knowledgeable, conscientious, attentive and pleasant at all times. They will project a gracious, friendly and professional image. The Ticket Sales Agent is expected to know the attractions they're promoting, the city and the surrounding areas intimately and will offer directions in a clear and concise manner. They must also have knowledge of the Hotel's services and amenities. The role will respond to Guests and will inquire as to the Guest satisfaction and thank the guest for choosing the Hilton Fallsview.

 

What are we looking for?

A Ticket Sales Agent serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. We look for demonstration of these values:

H Hospitality - We're passionate about delivering exceptional guest experiences
I  Integrity - We do the right thing, all the time
L Leadership - We're leaders in our industry and in our communities
T Teamwork - We're team players in everything we do
O Ownership - We're the owners of our actions and decisions
N Now - We operate with a sense of urgency and discipline

 

Experience

  • Previous Guest Service experience

Skills

  • Proficient computer skills
  • Excellent problem-solving skills

 

Requirements

  • Friendly, welcoming and pleasant demeanor
  • Must be available to work any type of shift

 

Required to provide a certificate proving completion of the Health and Safety Awareness Training for Workers (e-course provided by the Ministry of Labour)

Physical Demands

  • Must be able to stand for long periods of time

 

This job posting is not exclusive or exhaustive list of all job functions that a Ticket Sales Agent will be asked to perform from time to time. This list is only a sample; a Ticket Sales Agent may be required to perform other duties.

Hospitality Fallsview Holdings Inc. is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code. Hospitality Fallsview Holdings Inc. will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.


Hilton Niagara Falls/Fallsview Hotel and Suites

Ticket Sales Agent (Seasonal with Full-Time Hours) - Niagara Falls, ON

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected.

If you understand the importance of upholding a brand reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

What will I be doing?

A Ticket Sales Agent with Hilton will be the first connection of hospitality to our Hotel. They will give every guest a VIP welcome and shape our Guest's personal journey through exceptional Guest Service and conflict resolution. This Team Member will be an advocate of the Hilton Brand, and must be knowledgeable, conscientious, attentive and pleasant at all times. They will project a gracious, friendly and professional image. The Ticket Sales Agent is expected to know the attractions they're promoting, the city and the surrounding areas intimately and will offer directions in a clear and concise manner. They must also have knowledge of the Hotel's services and amenities. The role will respond to Guests and will inquire as to the Guest satisfaction and thank the guest for choosing the Hilton Fallsview.

 

What are we looking for?

A Ticket Sales Agent serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. We look for demonstration of these values:

H Hospitality - We're passionate about delivering exceptional guest experiences
I  Integrity - We do the right thing, all the time
L Leadership - We're leaders in our industry and in our communities
T Teamwork - We're team players in everything we do
O Ownership - We're the owners of our actions and decisions
N Now - We operate with a sense of urgency and discipline

 

Experience

  • Previous Guest Service experience

Skills

  • Proficient computer skills
  • Excellent problem-solving skills

 

Requirements

  • Friendly, welcoming and pleasant demeanor
  • Must be available to work any type of shift

 

Required to provide a certificate proving completion of the Health and Safety Awareness Training for Workers (e-course provided by the Ministry of Labour)

Physical Demands

  • Must be able to stand for long periods of time

 

This job posting is not exclusive or exhaustive list of all job functions that a Ticket Sales Agent will be asked to perform from time to time. This list is only a sample; a Ticket Sales Agent may be required to perform other duties.

Hospitality Fallsview Holdings Inc. is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code. Hospitality Fallsview Holdings Inc. will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Job Details

Reference # 27186
Posted on 19 Jul 2018
Closes on 18 Aug 2018 13:03
Property name The Hilton Hotel and Suites Fallsview
Location(s) Niagara Falls, ON
City Name
Department Administration & General
Career level Entry
Hours/Status Full-time, Temporary
Pay range ($low)
Pay range ($high)
Bonuses
Benefits
More details (document)
Link for schema : https://inntrack.snaphire.com/jobdetails?jobmc=27186GOOGLE
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