Director of Sales - Gaithersburg, MD 34772 https://inntrack.snaphire.com/job?jobmc=34772GOOGLE https://inntrack.snaphire.com/job?jobmc=34772GOOGLE
Careers at Baywood Hotels Baywood Hotels
Salary: YEAR USD

Location: Gaithersburg, MD 960 N Frederick Ave Gaithersburg MD 20879 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Sales & Marketing
Career Level: Management
Work Hours: Full-time

Date Posted: 13 Nov 2018

Valid Through: 13 Dec 2018 14:20

Be. ...an Innovator, a Motivator, a Leader, a Team Player

Most of all, Be Baywood!

With our "It's My Pleasure!" philosophy we have become one of the Nation's fastest growing hotel development & management companies. Get to know us at www.baywoodhotels.com and see why we believe, 'It's Better at Baywood!'

Join us as the Director of Sales for our Hampton Inn & Suites Washington DC North - Gaithersburg located at 960 N Frederick Ave, Gaithersburg, MD 20879.

Requirements:

  • Minimum of 2 years sales experience in a hotel of similar type property
  • Experience in the local market preferred
  • Ability to Multi-task
  • Proven record of successful Proactive Sales Efforts
  • Strong reputation in the business community of the local market
  • Hilton Experience preferred

Summary

Implements and directs the property's sales activities in accordance with the Marketing Plan and assigned market segment; coordinates with other departments the service activities related to the sales function to maximize customer satisfaction and overall profitability.

Job Duties

  • Implements the sales activities within all market segments to achieve budgeted goals:
  • Assists in the development of annual sales goals.
  • Recommends and takes appropriate action to maximize sales during high and low season
  • Assists in the preparation of the budget and ensures assigned area operates within cost constraints.
  • Maintains effective plan of correspondence.
  • Prepares reports, as requested, to develop a more informative database for improved management decision-making and critical evaluation of work activities.
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken when appropriate.
  • Solicits, evaluates, sells, and confirms business to meet overall assigned market segment's budgeted sales and profit margin:
  • Qualifies prospective leads as to profitability.
  • Develops data and recommends programs to meet at client's needs.
  • Negotiates with client to achieve maximum profit while satisfying client needs.
  • Contacts customers in-house to promote good will and foster additional business, repeat bookings, and referrals.
  • Follows up on progress of groups booked, such as room night pick up, rooming lists and cut-off dates, with the Front Office Management to ensure maximum occupancy on a daily basis.
  • Coordinates with various departments the activities related to booked business to ensure customer satisfaction and property profit:
  • Reviews sales work file of assigned accounts to maintain a proper flow of information within the hotel.
  • Conducts and/or attends meetings to maintain favorable working relationships among company employees and to promote maximum morale, productivity and efficiency.
  • Assists in developing and executes projects for assigned market areas as stated in the hotel Marketing Plan to increase sales volume and profitability:
  • Analyzes sales statistics to recommend policy.
  • Conducts market analysis to determine client needs, occupancy potential, rates desired, etc.
  • Develops/executes package plans, special sales activities, promotions, public relations activities and materials, advertising, etc.
  • Enhances the property's community image and stays abreast of competition, new developments, and sales methods and techniques in the hospitality industry to maximize profitability.
  • Performs all accountabilities in a timely and efficient manner, following established company policy and projecting a favorable image to achieve objectives, public recognition and acceptance.
  • Participates in solving problems with other departments as required related to business booked on the property:
  • Problems of guest room function space conflicts.
  • Salvaging of accounts which threaten cancellation.
  • Affect compromise between customer needs and property facilities.
  • Ensures a clean & professional work environment by continuously monitoring both staff appearance & behavior and cleanliness of the work stations/area.
  • Performs Manager on Duty functions as needed.
  • Participates in BEAR and other Baywood sponsored community service events.
  • Additional duties may be added at any time at the discretion of management.

Consistently models the behavior of a 'Baywood Ambassador' who:

  • Maintains a professional image, including personal appearance, verbiage, and body language, at all times.
  • Warmly greets both guests and co-workers (using the 10/5, first & last rule) every time they come in contact.
  • Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction.
  • Fosters teamwork by offering assistance to others, as needed.
  • Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures.
  • Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department.
  • Recommends other Baywood properties to our guests, when appropriate.
  • Makes a genuine effort to identify and seize each golden opportunity to 'WOW the guest!' demonstrating our motto 'It's Better at Baywood!

Skills/Qualifications

  • Education: Bachelor's degree in Hotel/Restaurant Management or Marketing. A combination of vocational sales training and/or on-the-job training may substitute for Bachelor's degree.
  • Experience: Previous Hotel experience preferred, Previous Hotel Sales Experience prefer
  • Certifications: Brand Specific Training preferred, Sale Pro Training

Additional Skills:

  • Ability to communicate effectively in written form and verbally both over the phone and in person
  • Ability to learn the current market and analyze STAR report for trends
  • Standing/Walking: _50___ % of the time
  • Sitting: _50___ % of the time
  • Physical Demands:
  • Bend, Stoop, Reach: Occasionally
  • Lifting: Up to __20__ lbs occasionally

Baywood Hotels is an equal opportunity employer and a drug-free workplace.

Director of Sales - Gaithersburg, MD

Be. ...an Innovator, a Motivator, a Leader, a Team Player

Most of all, Be Baywood!

With our "It's My Pleasure!" philosophy we have become one of the Nation's fastest growing hotel development & management companies. Get to know us at www.baywoodhotels.com and see why we believe, 'It's Better at Baywood!'

Join us as the Director of Sales for our Hampton Inn & Suites Washington DC North - Gaithersburg located at 960 N Frederick Ave, Gaithersburg, MD 20879.

Requirements:

  • Minimum of 2 years sales experience in a hotel of similar type property
  • Experience in the local market preferred
  • Ability to Multi-task
  • Proven record of successful Proactive Sales Efforts
  • Strong reputation in the business community of the local market
  • Hilton Experience preferred

Summary

Implements and directs the property's sales activities in accordance with the Marketing Plan and assigned market segment; coordinates with other departments the service activities related to the sales function to maximize customer satisfaction and overall profitability.

Job Duties

  • Implements the sales activities within all market segments to achieve budgeted goals:
  • Assists in the development of annual sales goals.
  • Recommends and takes appropriate action to maximize sales during high and low season
  • Assists in the preparation of the budget and ensures assigned area operates within cost constraints.
  • Maintains effective plan of correspondence.
  • Prepares reports, as requested, to develop a more informative database for improved management decision-making and critical evaluation of work activities.
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken when appropriate.
  • Solicits, evaluates, sells, and confirms business to meet overall assigned market segment's budgeted sales and profit margin:
  • Qualifies prospective leads as to profitability.
  • Develops data and recommends programs to meet at client's needs.
  • Negotiates with client to achieve maximum profit while satisfying client needs.
  • Contacts customers in-house to promote good will and foster additional business, repeat bookings, and referrals.
  • Follows up on progress of groups booked, such as room night pick up, rooming lists and cut-off dates, with the Front Office Management to ensure maximum occupancy on a daily basis.
  • Coordinates with various departments the activities related to booked business to ensure customer satisfaction and property profit:
  • Reviews sales work file of assigned accounts to maintain a proper flow of information within the hotel.
  • Conducts and/or attends meetings to maintain favorable working relationships among company employees and to promote maximum morale, productivity and efficiency.
  • Assists in developing and executes projects for assigned market areas as stated in the hotel Marketing Plan to increase sales volume and profitability:
  • Analyzes sales statistics to recommend policy.
  • Conducts market analysis to determine client needs, occupancy potential, rates desired, etc.
  • Develops/executes package plans, special sales activities, promotions, public relations activities and materials, advertising, etc.
  • Enhances the property's community image and stays abreast of competition, new developments, and sales methods and techniques in the hospitality industry to maximize profitability.
  • Performs all accountabilities in a timely and efficient manner, following established company policy and projecting a favorable image to achieve objectives, public recognition and acceptance.
  • Participates in solving problems with other departments as required related to business booked on the property:
  • Problems of guest room function space conflicts.
  • Salvaging of accounts which threaten cancellation.
  • Affect compromise between customer needs and property facilities.
  • Ensures a clean & professional work environment by continuously monitoring both staff appearance & behavior and cleanliness of the work stations/area.
  • Performs Manager on Duty functions as needed.
  • Participates in BEAR and other Baywood sponsored community service events.
  • Additional duties may be added at any time at the discretion of management.

Consistently models the behavior of a 'Baywood Ambassador' who:

  • Maintains a professional image, including personal appearance, verbiage, and body language, at all times.
  • Warmly greets both guests and co-workers (using the 10/5, first & last rule) every time they come in contact.
  • Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction.
  • Fosters teamwork by offering assistance to others, as needed.
  • Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures.
  • Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department.
  • Recommends other Baywood properties to our guests, when appropriate.
  • Makes a genuine effort to identify and seize each golden opportunity to 'WOW the guest!' demonstrating our motto 'It's Better at Baywood!

Skills/Qualifications

  • Education: Bachelor's degree in Hotel/Restaurant Management or Marketing. A combination of vocational sales training and/or on-the-job training may substitute for Bachelor's degree.
  • Experience: Previous Hotel experience preferred, Previous Hotel Sales Experience prefer
  • Certifications: Brand Specific Training preferred, Sale Pro Training

Additional Skills:

  • Ability to communicate effectively in written form and verbally both over the phone and in person
  • Ability to learn the current market and analyze STAR report for trends
  • Standing/Walking: _50___ % of the time
  • Sitting: _50___ % of the time
  • Physical Demands:
  • Bend, Stoop, Reach: Occasionally
  • Lifting: Up to __20__ lbs occasionally

Baywood Hotels is an equal opportunity employer and a drug-free workplace.

Job Details

Reference # 34772
Posted on 13 Nov 2018
Closes on 13 Dec 2018 14:20
Property name Hampton Inn & Suites Washington DC North - Gaithersburg
Location(s) Gaithersburg, MD
City Name
Department Sales & Marketing
Career level Management
Hours/Status Full-time
Pay range ($low)
Pay range ($high)
Bonuses Yes
Benefits Medical, Dental, and Vision options, Life Insurance Options, 401k, PTO, Hotel Discounts, ect
More details (document)
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