Night Auditor/Overnight Guest Service Agent - Staten Island, NY 41201 https://inntrack.snaphire.com/job?jobmc=41201GOOGLE https://inntrack.snaphire.com/job?jobmc=41201GOOGLE
Careers at The Nicotra Group The Nicotra Group
Salary:

Location: Staten Island, NY 10314 USA

Type of employment : PART_TIME

Industry: Hospitality
Department: Rooms & Reservations
Career Level: Entry
Work Hours: Part-time (Non-benefited)

Date Posted: 29 Apr 2019

Valid Through: 30 Sep 2019 05:20

Job Purpose: To tend to any/all Hotel guests needs (requests, issues/complaints, etc.) and complete any/all other hotel front desk duties throughout the overnight shift (11 pm-7 am); to ensure all revenue is posted to the correct departments, to balance all revenue departments on a daily basis, run nightly audit closeout and bump the business date to the next day, complete and send all necessary reports.

Job Responsibilities: 

  1. Check in guests, answer phones and take reservations
  2. Act as cashier for all Shop charges.
  3. Respond to guest complaints, requests and emergencies
  4. Post nightly revenue to guest rooms.
  5. Process invoices, post checks to vendors. 
  6. Reconcile accounts
  7. Balance the cash drawer and log receipts
  8. Investigate and resolve out-of-balance accounts/discrepancies.
  9. Collect and Distribute nightly audit reports/paperwork.

Job Skills:

  1. Friendly and customer service oriented attitude/demeanor. 
  2. Time Management.
  3. Punctual.
  4. Work math problems quickly and accurately.
  5. Understand and use computers and related equipment i.e Microsoft Word, Excel etc.
  6. Speak and write clearly to report financial information.

Job Qualifications: 

  • Availability to work overnight (11 pm - 7 am)
  • Excellent math skills
  • An eye for detail
  • Good problem-solving skills
  • Strong customer service skills
  • The ability to multitask
  • Strong written and verbal communication skills
  • This is a part time, entry level position.

Education

HS Diploma or equivalent

Experience

Hospitality/customer service experience preferred; None Required.

Licenses/Certifications

None required

Night Auditor/Overnight Guest Service Agent - Staten Island, NY

Job Purpose: To tend to any/all Hotel guests needs (requests, issues/complaints, etc.) and complete any/all other hotel front desk duties throughout the overnight shift (11 pm-7 am); to ensure all revenue is posted to the correct departments, to balance all revenue departments on a daily basis, run nightly audit closeout and bump the business date to the next day, complete and send all necessary reports.

Job Responsibilities: 

  1. Check in guests, answer phones and take reservations
  2. Act as cashier for all Shop charges.
  3. Respond to guest complaints, requests and emergencies
  4. Post nightly revenue to guest rooms.
  5. Process invoices, post checks to vendors. 
  6. Reconcile accounts
  7. Balance the cash drawer and log receipts
  8. Investigate and resolve out-of-balance accounts/discrepancies.
  9. Collect and Distribute nightly audit reports/paperwork.

Job Skills:

  1. Friendly and customer service oriented attitude/demeanor. 
  2. Time Management.
  3. Punctual.
  4. Work math problems quickly and accurately.
  5. Understand and use computers and related equipment i.e Microsoft Word, Excel etc.
  6. Speak and write clearly to report financial information.

Job Qualifications: 

  • Availability to work overnight (11 pm - 7 am)
  • Excellent math skills
  • An eye for detail
  • Good problem-solving skills
  • Strong customer service skills
  • The ability to multitask
  • Strong written and verbal communication skills
  • This is a part time, entry level position.

Education

HS Diploma or equivalent

Experience

Hospitality/customer service experience preferred; None Required.

Licenses/Certifications

None required

Job Details

Reference # 41201
Posted on 29 Apr 2019
Closes on 30 Sep 2019 05:20
Property name
Location(s) Staten Island, NY
City Name
Department Rooms & Reservations
Career level Entry
Hours/Status Part-time (Non-benefited)
Pay range ($low)
Pay range ($high)
Bonuses
Benefits
More details (document)
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