Brasa Brazilian Steakhouse Server - Niagara Falls, ON 48052 https://inntrack.snaphire.com/job?jobmc=48052GOOGLE https://inntrack.snaphire.com/job?jobmc=48052GOOGLE
Careers at Hilton Niagara Falls/Fallsview Hotel and Suites Hilton Niagara Falls/Fallsview Hotel and Suites
Salary:

Location: Niagara Falls, ON CAN

Type of employment : PART_TIME

Industry: Hospitality
Department: Food & Beverage
Career Level:
Work Hours: Part-time (Non-benefited)

Date Posted:

Valid Through:

What will it be like to work for this Hilton Niagara Falls/Fallsview?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected.

If you understand the importance of upholding a brand reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

What will I be doing?

A Brasa Brazilian Steakhouse Server ensures that the overall dining experience of our Guests exceeds expectations by attending to their needs in the dining room. This Team Member must adhere to dining room service guidelines at all times and ensure that all Guests feel cared for, valued and respected. A Brasa Server will assist Guests with any requests in a calm and professional manner and take ownership of Guest issues when they arise. All Servers will also ensure that their section of Brasa is fully attended to for the duration of their shift; this includes stocking tables, and bussing (when needed). 

 

What are we looking for?

A Brasa Brazilian Steakhouse Server serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. We look for demonstration of these values:

H Hospitality - We're passionate about delivering exceptional guest experiences
I  Integrity - We do the right thing, all the time
L Leadership - We're leaders in our industry and in our communities
T Teamwork - We're team players in everything we do
O Ownership - We're the owners of our actions and decisions
N Now - We operate with a sense of urgency and discipline

Experience

  • Minimum 3 years' experience serving in a fine dining restaurant
  • Demonstrated ability to upsell products and to maximize guest experience

 

Skills

  • Outstanding attention to detail -both personal grooming and service confidence
  • Positive, professional and discreet presentation
  • Ability to quickly respond to changing work volume with high energy and enthusiasm
  • Ability to work cooperatively within a team or independently as required
  • Adheres to escalation policy for Guest service complaints

 

Requirements

  • Smart Serve Certification required
  • Must be available to work a variety of shifts (evenings, weekends, holidays)
  • Must be able to stand and walk for extended periods of time
  • Required to provide a certificate proving completion of the Health and Safety Awareness Training for Workers (e-course provided by the Ministry of Labour)

This job posting is not exclusive or exhaustive list of all job functions that a Brasa Brazilian Steakhouse Server will be asked to perform from time to time. This list is only a sample; a Brasa Brazilian Steakhouse Server may be required to perform other duties.

Hospitality Fallsview Holdings Inc. is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code. Hospitality Fallsview Holdings Inc. will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Brasa Brazilian Steakhouse Server - Niagara Falls, ON

What will it be like to work for this Hilton Niagara Falls/Fallsview?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected.

If you understand the importance of upholding a brand reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

What will I be doing?

A Brasa Brazilian Steakhouse Server ensures that the overall dining experience of our Guests exceeds expectations by attending to their needs in the dining room. This Team Member must adhere to dining room service guidelines at all times and ensure that all Guests feel cared for, valued and respected. A Brasa Server will assist Guests with any requests in a calm and professional manner and take ownership of Guest issues when they arise. All Servers will also ensure that their section of Brasa is fully attended to for the duration of their shift; this includes stocking tables, and bussing (when needed). 

 

What are we looking for?

A Brasa Brazilian Steakhouse Server serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. We look for demonstration of these values:

H Hospitality - We're passionate about delivering exceptional guest experiences
I  Integrity - We do the right thing, all the time
L Leadership - We're leaders in our industry and in our communities
T Teamwork - We're team players in everything we do
O Ownership - We're the owners of our actions and decisions
N Now - We operate with a sense of urgency and discipline

Experience

  • Minimum 3 years' experience serving in a fine dining restaurant
  • Demonstrated ability to upsell products and to maximize guest experience

 

Skills

  • Outstanding attention to detail -both personal grooming and service confidence
  • Positive, professional and discreet presentation
  • Ability to quickly respond to changing work volume with high energy and enthusiasm
  • Ability to work cooperatively within a team or independently as required
  • Adheres to escalation policy for Guest service complaints

 

Requirements

  • Smart Serve Certification required
  • Must be available to work a variety of shifts (evenings, weekends, holidays)
  • Must be able to stand and walk for extended periods of time
  • Required to provide a certificate proving completion of the Health and Safety Awareness Training for Workers (e-course provided by the Ministry of Labour)

This job posting is not exclusive or exhaustive list of all job functions that a Brasa Brazilian Steakhouse Server will be asked to perform from time to time. This list is only a sample; a Brasa Brazilian Steakhouse Server may be required to perform other duties.

Hospitality Fallsview Holdings Inc. is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code. Hospitality Fallsview Holdings Inc. will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Job Details

Reference # 48052
Posted on
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Location(s) Niagara Falls, ON
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Department Food & Beverage
Career level
Hours/Status Part-time (Non-benefited)
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