SMERF Sales Manager - Albany, NY

Function: Sales & Marketing
Location: Albany, NY Albany, NY, Albany, NY US
Date posted: 06 Jun 2018
Type: Management
Full-time
Job number: 27207
Description

The Hilton Albany is seeking a SMERF Sales Manager to join our team! Located in the heart of Downtown Albany, the Hilton Albany hotel offers over 30,000 sq. ft. of flexible function space for corporate meetings, conferences and social events. Our hotel's 31 meeting rooms, including the largest ballroom in the Capital District, provide a variety of sizes and configurations for any function. Paired with modern amenities, our Downtown Albany hotel is the smart choice for successful events.

This position will be responsible for the SMERF market. The ideal candidate will positively impact hotel revenues and meet goals by managing accounts to achieve guest satisfaction as well as effectively soliciting, qualifying, negotiating, and closing business within the SMERF market. 

Job Duties:

  • Maximize revenue by prospecting new accounts, closing business and selling all facets of the hotel to previous, current and potential clients.
  • Promptly handle (within the business day) inquiry calls and monitor the efficient flow of paperwork relative to confirming function details to the client.
  • Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer requirements.
  • Make outside sales calls to obtain business.
  • Utilize site inspections and on-site luncheons to book business.
  • Determine the guest's needs, space availability, and meeting details.
  • Maintain active liaison with competitors regionally through personal contacts, professional and industry associations.
  • Complete coordination of the Sales group functions; accurate and timely preparation of detailed Sales Contracts and Group Resumes as necessary to ensure a common quality understanding of what the client is to receive in terms of products and services.
  • Review function contracts prior to distribution to client and hotel staff.
  • Follow up on the progress of groups booked, such as room night pick up, rooming lists, cut off dates, etc. to ensure maximum occupancy.
  • Attend department meetings, and interdepartmental meetings as needed.
  • Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction.
  • Determine the requirements for and the follow up on special groups, VIPs, etc.

JOB REQUIREMENTS:

  • Minimum 3 years' experience as a Hotel Sales Manager
  • Bachelor's degree preferred or equivalent combination of education and experience
  • Must have at least 1 year computer experience in Microsoft Outlook, Word and Excel
  • Experience with OnQ, MeetingBroker and Sales Pro highly preferred

We are an equal opportunity employer.


Hilton Hotel Albany NY

SMERF Sales Manager - Albany, NY

The Hilton Albany is seeking a SMERF Sales Manager to join our team! Located in the heart of Downtown Albany, the Hilton Albany hotel offers over 30,000 sq. ft. of flexible function space for corporate meetings, conferences and social events. Our hotel's 31 meeting rooms, including the largest ballroom in the Capital District, provide a variety of sizes and configurations for any function. Paired with modern amenities, our Downtown Albany hotel is the smart choice for successful events.

This position will be responsible for the SMERF market. The ideal candidate will positively impact hotel revenues and meet goals by managing accounts to achieve guest satisfaction as well as effectively soliciting, qualifying, negotiating, and closing business within the SMERF market. 

Job Duties:

  • Maximize revenue by prospecting new accounts, closing business and selling all facets of the hotel to previous, current and potential clients.
  • Promptly handle (within the business day) inquiry calls and monitor the efficient flow of paperwork relative to confirming function details to the client.
  • Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer requirements.
  • Make outside sales calls to obtain business.
  • Utilize site inspections and on-site luncheons to book business.
  • Determine the guest's needs, space availability, and meeting details.
  • Maintain active liaison with competitors regionally through personal contacts, professional and industry associations.
  • Complete coordination of the Sales group functions; accurate and timely preparation of detailed Sales Contracts and Group Resumes as necessary to ensure a common quality understanding of what the client is to receive in terms of products and services.
  • Review function contracts prior to distribution to client and hotel staff.
  • Follow up on the progress of groups booked, such as room night pick up, rooming lists, cut off dates, etc. to ensure maximum occupancy.
  • Attend department meetings, and interdepartmental meetings as needed.
  • Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction.
  • Determine the requirements for and the follow up on special groups, VIPs, etc.

JOB REQUIREMENTS:

  • Minimum 3 years' experience as a Hotel Sales Manager
  • Bachelor's degree preferred or equivalent combination of education and experience
  • Must have at least 1 year computer experience in Microsoft Outlook, Word and Excel
  • Experience with OnQ, MeetingBroker and Sales Pro highly preferred

We are an equal opportunity employer.

Job Details

Reference # 27207
Posted on 06 Jun 2018
Closes on 06 Jul 2018 08:26
Property name
Location(s) Albany, NY
City Name
Department Sales & Marketing
Career level Management
Hours/Status Full-time
Pay range ($low)
Pay range ($high)
Bonuses
Benefits
More details (document)
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